Inaaz Biz review for Multi Vendor Marketplace

Nov. 2, 2017

We shall rate the support 0-1 level . Why ? 1. The software is not upto the mark, 2. There is no automatic installation, 3. There is no support available from app builder in India, 4. They never attend phone, they are very egoistic, 5. They are very slow in support 6. They say it is saas model support , you cannot get any help from them after installation, they never help you in support , they make thousands of reason in not to support you and demand money even for chatting in skype 25 USD for each 30 minutes chat in skype. Have you ever seen such mockery in internet that vendor charge you for chat in skype without any product support. This is pathetic greedy vendor. We had a live very bad experience of 15 days. Nikita finally did not support for full configuration, they leave you at your self service and they know that you cannot do without their help. Then there is no meaning of Saas model of payment when the support is so bad. We could not even used the service for 10 days because it did not worked at all.We have uninstalled and not happy with the services and support. A greedy Webkul company who does not take care of its own customers 7. The support staff are arrogant, egoistic and very bad, they will tell you to raise only tickets , but never resolve your case, there is no escalation matrix, directors never like to see escalation or respond the complaints. 8. It has very pathetic services and support. Never buy the Webkul product, we suffered huge, you will too suffer badly.