Wine & Spirits Delivery review for Multi Vendor Marketplace
Feb. 22, 2020
Worst application I have ever used in my life. It isn’t intuitive, it isn’t user friendly, the customer service reps keep giving you pre-scripted responses as if you’re a moron and not worth their time. Everything is complicated, what should be one click of the mouse instead required 75 steps. And I mean EVERYTHING requires 75 steps. EVERYTHING It’s as if they intentionally designed it to be complex. Here’s the kicker. They take more time in responding to these reviews, then they do in actually helping people use their app. You want to know why Steve Jobs was a genius? Because he took incredibly difficult things in the back end and made them so easy to use on the front end that a chimpanzee could literally do it. That my friend, was a genius. Whoever started the Multi Vendor app, is no Steve Jobs. I will literally throw a party tonight celebrating the fact that this app has been deleted from my website. I feel like a new man, I feel like a weight has been lifted off my shoulders. I feel like I can actually start enjoying my life again.
Hi, Thank you for the review. Please excuse for the less satisfied experience that you have with the app. As you have mentioned about the lengthy 75 step procedure, I think there is a confusion, as no process in the app needs 75 steps to be done. I would really like to help you understand the app better. The Support is team is super responsive in helping you, as we can check from the support tickets since you were happy with it : http://prntscr.com/r6po48 We value the time of all our customers and this is why we try and respond back within 24 hours of time and the same was in your case too. The Support is trying to reach you via ticket, please do respond so we can assist you. Looking forward to serve you.
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