AfroShe review for Omnisend Email Marketing & SMS

Feb. 1, 2022

11 Months of Omnisend (lol... I like to use apps for a long time before giving a review) - I tried Omnisend 3 years ago, then I left and then came back and still here after 11 months. To be honest, I was a bit annoyed when the price went up from $16US to $20US (quite a lot for Australian $). So I started looking elsewhere and then to my surprise I really began to APPRECIATE all that Omnisend provided even with the high cost. So here are my reasons for staying and my appreciation for this OUTSTANDING email marketing & pop up etc. As a small business owner, I value feedback and reviews and therefore, I like to give one where one is due. 1. Easy to navigate Dashboard with detailed campaigns, automation, forms, audience set up and amazing reporting (e.g. overview & activity) 2. I found support staff to be helpful and prompt to respond 3. Creative & easy to use templates for campaigns and automations 4. BE SURE to set up (FREE) and verify your DNS for SPF & DKIM so your campaigns and automations shows your business name. This really helps with deliverability. Shopify helped me with this bit but Omnisend have tips for set up for specific domains. 5. Delete unnecessary/ non subscribers in your list for effective delivery. Hope you find this helpful as I know how frustrating it is to find apps that really works, especially for a small business. PS - Omnisend , please add the SMS options for Australia.