All reviews

Rating Breakdown

  • 5
    91% (380 ratings)
  • 4
    1% (5 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (6 ratings)
  • 1
    6% (25 ratings)
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5 / 5 Share

Feb. 7, 2024

At first I had some trouble figuring out how to set my pricing rules however the support agent Caroline was able to help me figure things out. She was very thorough and helpful in her responses, as well as replied in a timely manner. Thank you for your help!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your positive feedback! We're glad to hear that you're satisfied with our products, fast support, and find our platform great for starting your dropshipping business. We strive to provide good quality products and efficient support to help you succeed in your venture. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to support you every step of the way. Thank you for choosing us as your partner!

5 / 5 Share

Feb. 6, 2024

I had trouble processing my first order and chatted with Nick who was exceedingly helpful and walked me through the whole process. He added screenshots and tutorial links. Great first experience!

Store

Shopmax

Using app

2 months

Total reviews

6

Average rating

4.8

Developer Reply

Thank you for sharing your first experience with us! We apologize for the trouble you faced while processing your first order, but we're glad to hear that Nick was exceedingly helpful in resolving the issue. Providing step-by-step guidance, screenshots, and tutorial links is part of our commitment to excellent customer service. We're thrilled that Nick was able to assist you effectively and ensure a great first experience. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help you succeed!

5 / 5 Share

Feb. 4, 2024

Nancy was very patient and extremely helpful. Very knowledgeable and answered my very many questions in a timely manner.

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for sharing your positive experience with Nancy! We're delighted to hear that she provided patient and helpful assistance to you. Our team aims to be knowledgeable and responsive, ensuring that all your questions are answered in a timely manner. We'll make sure to pass along your kind words to Nancy. If you have any further questions or need assistance, please feel free to reach out. We're here to support you every step of the way!

5 / 5 Share

Feb. 2, 2024

Excellent service. It resolved all the doubts I had because I just started working with Dropshipping. the assistant Nancy who was my agent deal with my requests. She is very effective and I am very happy to work with her.

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for sharing your positive experience with our service! We're glad to hear that we were able to resolve all your doubts and provide the assistance you needed as you started working with dropshipping. Nancy, your agent, was effective in dealing with your requests, and we're delighted to hear that you're happy with her support. We appreciate your feedback and value your satisfaction as our customer. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to support you every step of the way!

5 / 5 Share

Feb. 2, 2024

It is an very good app that helps you to deliver your packages safe and find good products for an good price! The service is also very good! My agent Nick is very helpful. I give this an 5/5!

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! We're thrilled to hear that you find our app very good for delivering packages safely and sourcing good products at reasonable prices. Providing excellent service is our priority, and we're glad to hear that Nick, your agent, has been very helpful. We appreciate your rating of 5/5 and your recommendation. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to provide ongoing support and help you succeed!

5 / 5 Share

Feb. 1, 2024

I had some problems understanding how the whole process worked, but their assistant Caroline from customer support really helped me out.

Using app

8 days

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for sharing your experience! We apologize for the initial difficulty you had in understanding the process, but we're glad to hear that Caroline from our customer support was able to help you out. Our team is dedicated to providing clear explanations and assistance to ensure a smooth experience for our customers. We appreciate your feedback and value your satisfaction. If you have any further questions or need any more assistance, please don't hesitate to reach out. We're here to help you every step of the way!

5 / 5 Share

Feb. 1, 2024

I've been troubled with some issues and I'm super impressed with how my personal assistant helped me with everything. I had questions and he was able to walk me through everything clearly and efficiently. Great place to get things done.

Store

My Store

Using app

8 days

Developer Reply

Thank you so much for your positive feedback! I'm glad to hear that your personal assistant was able to assist you effectively and provide clear guidance. It's always fulfilling to know that our services have made a positive impact on our users' lives. If you have any more questions or need further assistance, feel free to ask. We're here to help you get things done!

5 / 5 Share

Feb. 1, 2024

I've only been using this app for a short time, but I already like it. Excellent support, seamless synchronization, a huge selection of products. I am sure that I will continue to cooperate with these guys!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your positive feedback! We're thrilled to hear that you're already enjoying our app, finding the support excellent, synchronization seamless, and product selection extensive. We're grateful for your confidence in our team and look forward to continuing our cooperation with you. If you have any further questions or need assistance, feel free to reach out to us.

5 / 5 Share

Jan. 29, 2024

Very good app and very good support, especially from Nick: nice, quick and efficient.

Using app

4 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your positive review! We're delighted to hear that you find our app and support to be excellent. We appreciate your kind words about Nick, and we're glad he provided nice, quick, and efficient assistance. Your satisfaction is important to us!

5 / 5 Share

Jan. 29, 2024

I had issues with my website and adding items to my store but thanks to Kakaclo She was right on top of it and helped me get it situated right away. She was on top of it instantly and got everything working for me and timely manner!

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your experience! We're thrilled that Kakaclo promptly assisted you with the issues on your website and adding items to your store. It's great to hear that she was on top of it instantly and resolved everything in a timely manner. We appreciate your feedback!

5 / 5 Share

Jan. 10, 2024

For a free app that doesn't charge you a monthly fee I would say that it is pretty good. I would also like to give a big shout out to my agent Leo who helped solve all my problems. At first it was hard to communicate because I am in a different time zone, but once I worked out the zone difference, the communication process was smooth and they reply super fast. Thank again Leo.

Using app

12 days

Total reviews

5

Average rating

5.0

Developer Reply

We appreciate your feedback! We're glad to hear that you find our free app useful and that Leo provided you with excellent support. We understand the challenges of different time zones, and we're pleased that communication was smooth and efficient. Thank you for acknowledging Leo's efforts, and we'll be sure to pass along your appreciation.

5 / 5 Share

Jan. 9, 2024

Not too long ago, I began my journey with KakaClo, and I encountered some difficulties with managing orders. Thankfully, I reached out to Nancy for assistance, and she graciously came to my aid. I am incredibly thankful to her because without her guidance, I would have been unable to navigate the intricacies of order operations. I express my heartfelt gratitude to Nancy for her invaluable support.

Using app

14 days

Total reviews

3

Average rating

5.0

Developer Reply

We're grateful for your kind words and thrilled to hear that Nancy provided invaluable support in managing your orders. It's wonderful to have team members like Nancy who go above and beyond to assist our customers. We'll make sure to share your heartfelt gratitude with her. Thank you for choosing KakaClo, and we're here to help you every step of the way on your journey.

5 / 5 Share

Jan. 7, 2024

Exceptional service! KakaClo handled my orders seamlessly, keeping me informed throughout. The surprise 5% discount on a product fee was a pleasant bonus. Efficient, reliable, and highly recommended! Special thanks to Nick for their outstanding support!

Using app

4 months

Total reviews

9

Average rating

4.9

Developer Reply

Thank you for sharing your positive experience with our customer service representative! We're glad to hear that he was able to assist you promptly and effectively in resolving the issue. We value your feedback and are committed to providing excellent customer service.

5 / 5 Share

Jan. 1, 2024

Excellent experience. Great agents, Nick helped me a lot!

Using app

7 days

Total reviews

7

Average rating

5.0

Developer Reply

We're delighted to hear that you had an excellent experience with us! It's wonderful to know that Nick provided great assistance. Thank you for your kind words and support. We look forward to serving you again in the future!

5 / 5 Share

Dec. 23, 2023

Easy to use, Customer Service is Great. Nancy was very helpful and resolved my issue immediately!!! Highly recommend.

Using app

22 days

Total reviews

4

Average rating

5.0

Developer Reply

We're glad to hear that you found KakaClo easy to use and that our customer service, especially Nancy, provided great assistance in resolving your issue promptly. Thank you for recommending us! We appreciate your support.

5 / 5 Share

Dec. 22, 2023

Love KakaClo and their amazing products and prices! My support Nick was super friendly and helpful and quickly answered my questions. Definitely recommend this app!

Using app

12 days

Total reviews

8

Average rating

5.0

Developer Reply

We're delighted to hear that you love KakaClo and our amazing products and prices! It's great to know that Nick provided super friendly and helpful support, quickly addressing your questions. Thank you for recommending our app! We appreciate your support and look forward to serving you in the future. Share

5 / 5 Share

Dec. 22, 2023

KakaClo's communication efficiency has been exceptional. Recently, we encountered a situation where a customer urgently needed to change their shipping address. Despite it being late on a Saturday, we promptly forwarded the request to support, unsure of when we would receive a response. Surprisingly, Nick from support replied almost immediately, assuring us that he had successfully updated the customer's shipping address. Our experience with KakaClo has left us extremely satisfied with their prompt and effective communication.

Store

KIDCOZ

Using app

18 days

Total reviews

1

Average rating

5.0

Developer Reply

We're glad to provide exceptional communication. Thank you for your satisfaction with our prompt and effective support!

5 / 5 Share

Dec. 7, 2023

Hi everyone! I have been working with KakaClo for almost a year now not only here but in other stores and the only reason why I am actually looking to do more business is because of the back up from KakaClo has been great!! In my experience I would recommend YOU to learn how to work in this platform and your expectation might need to be adjusted to how the whole system works not to your ideals but the facts of the market and system. If you get to understand that you will be glad to have found KakaClo for your Store! Wish you Great Success!! Cheers

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Pekosa Women Clothing, Thank you for your positive feedback! We appreciate your loyalty and are thrilled to hear that our support has been excellent. We encourage others to embrace the platform and adjust their expectations accordingly for a successful experience with KakaClo. Cheers to your continued success!

5 / 5 Share

Nov. 23, 2023

Great service and fast responsive time. The customer service manager is awesome and Seven really helped me to track my orders. Pleasant experience and definitely recommend it to my friends.

Store

2Gether

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

We're thrilled to hear that you had a great experience with our fast and responsive customer service. Our customer service manager and Seven are dedicated to providing excellent support, including order tracking. Thank you for your recommendation! We appreciate your support and look forward to serving you and your friends in the future.

5 / 5 Share

Nov. 19, 2023

I would absolutely recommend KakaClo for smooth operation and quality service. Nancy is very communicative and very resourceful.

Using app

12 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for recommending KakaClo! We're thrilled to hear that you had a smooth operation and experienced quality service. Nancy's excellent communication and resourcefulness are greatly appreciated. We value your feedback and look forward to serving you again in the future!