OrderCup
Ship More, Pay Less - OrderCup
Rating
4.8
feedback
282
chart
#1,171
All reviews
Rating Breakdown
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July 23, 2012
Excellent application and even more amazing customer support to get you up and running as quickly as possible. I can't wait for the batch feature to be out of BETA but for now this is an incredible shipping service that is already paying for itself in time savings.
Using app
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Total reviews
1
Average rating
5.0
July 20, 2012
totally awesome support here, no idea what was going on or how we fixed, but I do know they were committed and stuck with me till it was 100%.. big thumbs up for the support..
July 19, 2012
support is awesome. stayed with me until i figured everything out. thank you for excellent customer service.
July 18, 2012
This app is fantastic. I had some trouble (due to me) getting set up but their staff was on top of it with calls and emails to guide me through the process. Now shipping is as easy as a click of a button!!
July 17, 2012
WOW! A TOTAL MORON LIKE ME CAN TOTALLY PRINT LABELS AND HAVE IT LINKED TO MY STORE! AMAZING! THEY ARE SO HELPFUL. THIS IS GONNA SAVE ME OOODLES OF TIME AND MONEY. DO IT!
July 14, 2012
Great tool and awesome customer service. I'm very impressed by the ease and functions of OrderCup!
July 9, 2012
Hello to all of you out there! We are Billy Blanks Jr & Sharon Catherine Blanks of www.dancewithmeworld.com and we were recently featured on ABC's Shark Tank! We are so happy with OrderCup! It has made our lives so much easier and has been a tremendous help to our business. The APP is great and the customer service they give you is even better! THANK YOU OrderCup All the best! Billy Blanks Jr. & Sharon Catherine Blanks
July 5, 2012
GREAT customer service. We needed help with some shipping errors/pulg-in support and the live chat person was extremely helpful and easy to understand. Thanks Order Cup!
July 5, 2012
We are a Canadian store, shipping with Canada Post. OrderCup has transformed the operations side of our business. Previously, we had to manually copy/paste the shipping info for every order from Shopify into Canada Post EST, print the shipping label, and then print a packing slip with PixelPrinter. Now, with OrderCup, we just click one button and all of this happens automatically. One of the best things about OrderCup is that our shipper is able to manage the entire shipping process independently, without requiring access to Shopify. Our shipper is logged into OrderCup all day. Once an order is approved in Shopify, our shipper sees it in OrderCup and produces the shipping label and packing slip with one click. OrderCup is saving us dozens of hours per month. We have been waiting a long time for Canada Post to support this capability, and we are very grateful to OrderCup for jumping on the opportunity, and being the first to offer a proper Canada Post solution for Shopify. The OrderCup team are highly responsive and are a real pleasure to work with. Shopify is great for selling, but not for shipping. If you are shipping more than a few packages per day, you need OrderCup.
June 29, 2012
Awesome customer service. Live chat representatives are always willing to go the extra mile.
June 22, 2012
Been using this for a couple of days now. I had a problem getting it to recognize my LP2844 label printer but their support team was all over it. They responded on line immediately and provided a solution. Top notch support. I *really* like the integration with Shopify. As a soon-to-be ex-Stamps.com customer Order Cup's integration makes all the difference in the world. No more fumbling back and forth between aps. What do I not like? Well the scale integration sucks in my opinion. There is no USB scale support - only COM port and how many computers come with RS-232 ports these days? Also, the scales that are supported are high end. I would like to use my inexpensive 25# USB scale I got from Stamps.com but no go. They need to impliment something like this for us little guys. They said I could simply weigh manually and type in the weight but this is a very poor solution for an otherwise easy to use highly integrated app. Implement this, people and you will be 6 stars in a 5 star world.
June 13, 2012
It took me a minute to get used to the interface but the customer support has been excellent. I switched over from Endicia and have been very happy with the way OrderCup works with Shopify. From my order I click the 'ship with OrderCup' button and it takes me right to the USPS details. Once finished OrderCup attaches the tracking info to the order and closes it. Simple and efficient !!!
June 11, 2012
Operating out of Canada makes OrderCup the only solution that works with USPS. They're online support is great and they're constantly improving.
June 6, 2012
We've been on Order Cup for two months now. It was easy to set up, easy to use, and we think it should be easy to grow with them as well.
June 4, 2012
I'm new to e-commerce but Order Cup has really helped me breeze through the shipping process. I had a few questions and the support was AWESOME. They were in constant contact with me to help get me answers and they even gave me a few pointers on how to best use the application. With real time support being such a rarity these days, these guys have really put their customer first.
June 4, 2012
Extremely helpful phone support, did a great walk through of all options and tools that I needed.