All reviews

Rating Breakdown

  • 5
    93% (262 ratings)
  • 4
    2% (7 ratings)
  • 3
    1% (3 ratings)
  • 2
    1% (3 ratings)
  • 1
    2% (7 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 1, 2013

I used ordercup since I opened my store and its been a lifesaver. Good, responsive customer support as well!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2013

Ordercup definitely helps you save time with shipping and postage. Has been quite good for a small business.

Store

Felix

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 30, 2013

Order Cup has been a great tool to use for shipping. It has helped us so much to get all our products out in a timely manner. I would recommend this to any company looking to grow

Using app

Almost 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2013

This is one of our favorite apps! It has saved us so much time with our shipments and it works great! You would be silly not to buy this app - it pays for itself! woodwearsunglasses.com

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2013

I would absolutely recommend using OrderCup!! It has taken the nightmare way from fulfilling orders and turning it in to a dream!! Must Get!! Thank You Order Cup!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 29, 2013

Ordercup makes shipping a cinch and saves me money and time. The customer support is amazing too!

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 2, 2023

This app literally has saved us hundreds of hours of cut and paste tedious labor and allows us to have less employees be way more productive, and at the same time not just faster, but more organized as well. No way I would think of running an online store without Ordercup Update 5/2/2023 10 Years later and we're still using OrderCup, the customer service is always above and beyond and any issues that arise are quickly resolved. Thank you Ed for all your help.

Using app

Over 10 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2013

Ordercup is quick, easy to use, and the staff is awesome. It saves us at least ten hours a week!

Using app

Almost 10 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2013

Having used several shipping solutions in the past, my search ended when I found Ordercup. It's simple, it works well, and takes about 1 minute per order (if you take your time). The integration with Shopify is seamless. What more could you want? I have no idea how good their service is. I've never needed any! -John

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2013

Order cup makes shipping a breeze - perfect for a growing company like us. Stellar customer service to boot.

Using app

Over 7 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 27, 2013

Order cup is great for us! It is very intuitive and our production partners love it- highly recommended

Using app

About 6 years

Total reviews

6

Average rating

5.0

5 / 5 Share

March 27, 2013

OrderCup is great and has completely streamlined my invoice and shipping workflow. We couldn't be happier with it.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 26, 2013

Ordercup is a great fulfillment app and I would recommend it to anybody who is looking for a fulfillment service to work directly with Shopify. Their customer service is awesome and I haven't come across any limitations!

Store

Kenu

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 26, 2013

This is a great system that I would definitely recommend. We had some trouble with our printers at the beginning, but the Ordercup support team got back to us right away and got every running smoothly again. All in all, it keeps the shipping process simple, yet remains powerful enough to handle all our needs.

Using app

About 4 years

Total reviews

6

Average rating

4.2

5 / 5 Share

March 25, 2013

I've been using OrderCup for some time and it'a a great system. It has it's ups and downs, but as a whole I would definitely recommend it to anyone. When reading the comments below there is a lot of misinformation, especially regarding the mac platform. Here is what you should know: OC works just fine with a mac, but it requires extra setup. You'll need to follow the instructions in the support section for setting up CUPS printing if you have a Thermal printer. You WILL need the latest version of Java from Oracle. The only DPI supported is 203. So don't buy a fancy thermal printer unless it uses 203dpi resolution. Your shipping labels will print but they will be small, and packing lists will not work at all. OC has good rates and great customer service. There are times they can be a bit slow to respond, but I think that has more to do with them taking their time to investigate the issue. The interface DOES allow you to ship random items. You just create a new order, fill out the customer details and ship. As a whole, I give OC a thumbs up. It continues to improve and will only get better with time.

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

This is a review from many years ago! This information is not relevant any more, and we work equally well as far as printer support on Macs and Windows machines, and this is true even for device support such as printers and scanners.

5 / 5 Share

March 21, 2013

Order cup was very helpful. got right back to me on my problem and helped me resolve it great support

Using app

Almost 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

March 20, 2013

Ordercup is fantastic - even better is their support team! Submit a ticket with a query and they respond immediately to let you know they've got it and will be in touch. If they can answer your question with an email, they do so very quickly - when your query requires a phonecall, they schedule and follow-up on time. Ordercup's support team are helpful and informative on a broad-reaching scale and surpass expectations every time.

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 18, 2013

With my launch just around the corner I was worried about how to handle the shipping portion of the orders -- Ordercup has great videos and easy set up. Also, was able to get support on questions and now I am confident to start my business!

Using app

Over 7 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2013

I am pretty darned psyched to be on Ordercup. I switched over from ShippingEasy, which turned out to be not so easy on our customers (they only offer USPS, which loses every 10th package and which now seems to take anywhere from 3-30 days for domestic priority mail. Don't even get me started on international). We also do a lot of international business, and having the DHL option with Ordercup is so key. Plus, Ordercup has wowed me with their customer service. They are friendly, knowledgeable and most importantly, proactive about addressing issues. Thanks, Ordercup!

Store

PANYL

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

March 14, 2013

Ordercup has been amazing for all my shipping needs.

Using app

--

Total reviews

1

Average rating

5.0