OrderCup

Nov. 14, 2012

I just launched my store and had orders to fulfill tonight but was having some general problems with the app. I sent an email to support and within minutes, I received an actual phone call from a gentleman that was eager to assist! He walked me through the steps and I was able to successfully print and close out an order. Tip: If your box size is smaller than the label, try saving it as a pdf , adjust the size and print.

Nov. 13, 2012

Very helpful during the trial period! The shipping piece has been the most frustrating for me during this launch process - but OrderCup has great videos and support and I am relieved and ready to launch. Thanks OrderCup! Rebecca

Nov. 9, 2012

After opening our charity's online store, we were looking for a way to quickly and efficiently process customer orders without having to go through USPS.com and manually add tracking numbers. Not only does OrderCup make it easy to fulfill orders and print shipping labels, the support is very helpful in dealing with any issues we had getting our store up and running.

Nov. 2, 2012

I just wrapped up the product research and pre-sales with various shipping options and Ordercup was the hands-down choice. I've just used it under evaluation so far but it definitely is the seamless fully functional solution I was hoping for. As if that's not enough, what really sold me is the quality support I got before I even bought anything. The folks on chat and email support were extremely knowledgeable, not just with the app, but they really know the shipping business too. Just thought I'd share that because this kind of experience is so uncommon these days.

Oct. 29, 2012

I have been working with Shopify and consequently OrderCup for about 3 years. Both companies are great, but I want to highlight the benefits that OrderCup has over practically everyone else on the market. Their product works....across multiple platforms....Chrome or Firefox, OrderCup doesn't care, they'll print on two printers or more from either. With OrderCup, you feel like they are making the connection from your store to the Shipping Companies directly. I can ship on my USPS account or UPS account. At will and even change from order to order. Brilliant connection for a small business to grow. You may think that their interface is slightly dated, but that just proves that they are class A Geeks that can get it done, despite the makeup and lipstick. Use them to ship, or you are just doing it wrong. DZ Sockwa Founder

Oct. 24, 2012

really amazing customer service chat that was there right when I signed in and helped me set everything up specifically for my needs. even helped me several times throughout the day. really awesome!

Oct. 24, 2012

Life-changing app simplifies the shipping process and saves tons of time!!! There were a couple of bugs with Javascript, but the customer service rep talked me through it. Spent a long time chatting and resolved the issue and a few other questions. Absolutely worth the money!!!

Oct. 16, 2012

Online chat was immediate help and solution to problem. New to site, but so far so good.

Oct. 6, 2012

Love this application - the batch functionality has been a lifesaver to our business!! Highly recommend OrderCup!!

Oct. 4, 2012

Great app - can't live without it. Does things paypal shipping doesnt!

Oct. 2, 2012

Ordercup is absolutely fantastic! The service is top notch always and the service itself has saves me so much time and hassle. I couldn't run a successful business without them. Highly recommended!

Sept. 26, 2012

Orderup has great customer support and they know the product inside and out to lead you through if you have any questions. It's simple and eliminates a lot of unnecessary work!

Sept. 24, 2012

Ordercup is a very intuitive app for shopify. The ability to print individual orders or whole batches and use multiple carriers is so convenient. The best part is Ordercup's customer service...quick, effective and informative.

Sept. 24, 2012

Works great! Immediate support really saved me lot of time, was able to ship put my first 2 orders within a reasonable time.

Sept. 18, 2012

it was lovely, has really improved my life and saved me time, great customer service too!

Sept. 15, 2012

Amazing customer support! I had to figure out how to setup my entire shipping system, and they customer service specialist was there in seconds helping me figure out the best solution for all my shipping needs. I recommend Order Cup to anyone! It is perfect for small to large size operations. Keep it up Order Cup! A+

Sept. 13, 2012

Haven't used the app fully yet. BUT. The support people who helped me get started were incredible, patient, clear, and problem solving. Loved the experience so far.

Sept. 11, 2012

OrderCup solves a lot of problems for us. The setup looked a little daunting, but their live chat support was outstanding; answered all our questions and got us up and running quickly. Being able to print USPS labels right from the orders saves a ton of time, and prevents mistakes, too.

Sept. 5, 2012

Hi everyone, We are ChubbiesShorts.com - the leaders of the shorts revolution. OrderCup has been very helpful for our business. We are growing rapidly, and OrderCup allows us to keep focused on growth, and not get bogged down with shipping. While there are many shipping solutions available to Shopify merchants, we chose OrderCup because of these primary reasons: 1. OrderCup allows us to process shipments very fast, regardless of whether you print in batch or one-at-a-time. With OrderCup, we have processed over 1,200 orders a day. OrderCup’s “Direct print” technology is much faster than printing Pdf files or other printing methods. This allows us to process and print shipping labels, packing slips, and customs forms with speed and accuracy. 2. OrderCup’s address verification has saved us an incredible amount of hassles and address correction fees by carriers. OrderCup provides independent address validation that extends to over 130 countries globally. Every order that we ship out gives us that additional confidence, thanks to OrderCup address verification. 3. OrderCup shows you each customer’s “frequency of purchase and lifetime value”, right in the Orders tab. We use this feature to enclose “a surprise gift for your loyalty”, with the value of the gift based on the value indicated by OrderCup. This is a tremendous loyalty-building feature, as we can quickly group all orders that fall within a certain ‘loyalty-band’, and enclose the same gift for every customer within that band.

Sept. 5, 2012

This app seems very useful and well-integrated. The tech-support line was very polite, prompt, and helpful. Very good service!