Parcel Panel Order Tracking
Shopify Order Tracking App, Track Order Status, Parcel Panel
Rating
5.0
feedback
4,614
chart
#22
All reviews
Rating Breakdown
Review RSS Feed
Jan. 30, 2023
assistenza efficace e molto disponibile ,sopratutto con i nuovi arrivati .Efficacia immediata . Inoltre l'app è veramente molto utile e semplice da utilizzare in quanto molto chiara nella sua conformità .
Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Parcel Panel
Jan. 29, 2023
Ainda não consegui testar a aplicação, mas o suporte de atendimento é rápido e eficaz, parece muito bom. Espero que a app também
Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Parcel Panel
Jan. 15, 2023
Great support. Resolved and answered quickly. However I did have an issue with the tracking information which is not reliable if you dont provide Courier and Tracking Format. I do recommend to request this information by default before enabling instead of letting the app provide inaccurate tracking info.
Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Parcel Panel
Nov. 26, 2022
Ótimo aplicativo, muitas funções de muita qualidade e feito para todas as loja com toda certeza vai ajudar muito a todos
Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Parcel Panel
Nov. 8, 2022
Ótimo aplicativo, principalmente para quem faz Dropshiping. Suporte é excelente e atendem bem rápido. Recomendo
Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Parcel Panel
Oct. 2, 2022
L'appli est vraiment top et fonctionne super bien, c'est parfait pour que nos clients puisse avoir le suivi de leurs commandes !
Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Parcel Panel
Sept. 21, 2022
apprezzo molto quest'app, è molto professionale e valida, l'assistenza anche quella è molto valida e cordiale
Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Parcel Panel
Aug. 16, 2022
the app is easy to use and the customer support is very helpful! and just took a few minutes to resolve the problem.
Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Parcel Panel
July 19, 2022
Just getting started, lets see how it goes, btw, the support team is very quick in responding and solving issues.
Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Lexie | Parcel Panel
June 22, 2022
4 stars due to price. Can't manually change what each part of the tracking says (think you have to pay for that). Other than that, looks professional.
Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Lexie | Parcel Panel
May 16, 2022
Elissa a été très efficace, cependant il serait bien de créer un plan pour un quota de moins de 200.
Using app
Almost 2 years
Total reviews
3
Average rating
4.7
Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Ellyssa | Parcel Panel
May 5, 2022
Haven’t used it much but the customer service was great. Will continue to use and learn it for the futy
Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Lara | Parcel Panel
April 24, 2022
otimo servizio, super gentile e rapido. Son contento dell'applicazione che ho scaricato. Unica cosa da migliorare magari è la qualità a livello grafico.
Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Mig | Parcel Panel
April 21, 2022
Thank you very much for everything. l'm great full for all support. this is excellent app and service is the best. l recommended this app because l think it resolve all your issues.
Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Lexie | Parcel Panel
April 19, 2022
The after-sales service is awesome, the overall sense of use is good, the customer can check the clear logistics information, with map support and estimated arrival period, using it can solve my problems
Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Lexie | Parcel Panel
March 22, 2022
Best App for the Tracking, RTL compatible, easily customize page, additional track level for better customer experience, quick support service.
Hi Newtech Store Saudi Arabia! Thank you so much for taking time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Lexie | Parcel Panel
March 19, 2022
Great App, appears to be doing the job. I am going in levels of their subscription plan and upgrade when needed. Their customer service is great. They either respond on chat or get back in email.
Hi Global Cart! Thank you so much for taking time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Mig | Parcel Panel
March 7, 2022
The app support in prompt in their assistance and solving technical issues, which helps my ecommerce operation a lot.
Hello there! Thank you for your valuable feedback on ParcelPanel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Lexie | ParcelPanel
April 15, 2021
Great app but if you use it on multiple stores take my advice; don't open the plugin on both stores at the same time. This will mess up all your settings and you will be forced to recover everything manually. So this would be something they would need to fix and warn for because I had to reset everything manually on all stores.
Hi Voordeelmepper, Thanks for your update. Our tech team are working hard to solve this issue completely, it will need some more time, after that, this issue wont occur again. Feel free to contact us if you have any question or concern, we are always glad to help you. Update: Hi Voordeelmepper, Just a notice, we haven't received any reply from the online chat plugin and the email, don't know if you have received our messages. We haven't messed up your settings or delete anything from your account, this issue is related about the browser cookies, please kindly have a check from the online chat and your inbox. Feel free to contact us if you have any questions or concerns. Regards Hi team, Liam here, the manager from ParcelPanel develop team, hope you are doing very well. We are so sorry for your bad experience with ParcelPanel, give us an opportunity to get all your issues resolved. I sent you a detailed explaination via the online chat plugin and your account email address, please kindly have a check. Looking forward to your reply. Best Regards
Jan. 12, 2021
Really good app. Highly recommended. I would suggest that they add a push email or notifications to the clients anytime the parcel moves
UPDATE: Hi team, Zesuir here, the manager of ParcelPanel support team, sincerely hope you are doing very well. Firstly thanks for your 4-star review left in Shopify App store, your feedback is significant for us to improve our service, really appreciate that. Our support team sent you an email about your suggestion to email notification, you can search this email address to check it: [email protected] Sincerely wondering what can we do to make your experience to a 5-star one? Secondly, recently we specially organized a service team, carefully checked your ParcelPanel account to make sure everything is working perfectly, including the courier matching, store theme adaptability of tracking page, sync and update process, etc,. If you have any question or concern, please feel free to let us know, we are always glad to help you. Thirdly, 2020 has gone, Chinese New Year is coming. On behalf of the entire development team of ParcelPanel, I would like to express our sincere wishes to you and hope that you will get better and better in the new 2021. Stay Safe Best Regards ParcelPanel Support Team