All reviews

Rating Breakdown

  • 5
    93% (224 ratings)
  • 4
    3% (7 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (3 ratings)
  • 1
    3% (7 ratings)
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5 / 5 Share

Dec. 18, 2020

I installed PayWhirl to kickoff my subscription program. Installation was simple and Ryan was super helpful in ensuring that the app was up and running. He was very responsive. Only drawback is that not all of the features I need are available yet, but they're releasing new features incrementally. I appreciate that the app is free until its fully launched. I'm a-okay using it in beta and will keep any eye out for their app updates. Definitely worth giving them a whirl!

Store

Klado

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2020

THANK YOU to the paywhirl team. This is such an amazing app. I'm not a developer yet I was able to have a new shopify site with integrated subscription options for my product up and running in a week. That's testament to how good the paywhirl app is. Ryan and team are responsive and will always try to find a solution for any issues you might have, fortunately for us there are very few. Our customers love the flexibility they now have with subscriptions. Buy this now (unless you're one of our competitors).

Using app

4 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 16, 2020

Big shout out to the PayWhirl support team for working swiftly and easily with our developer to get us up and running! Thanks so much!

Using app

17 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 11, 2020

The rep was very helpful and walked me through everything I need. He was also extremely patient with this boomer. Most importantly he told me I could use shopify payments with my PayWhirl subscription products and that information alone was worth all the time spent in putting this together. Love the product!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2020

I love the way the app is programmed - it's clear and logical. I tried using Bold Subscriptions before PayWhirl but their system design is not easy to use and they couldn't handle my use case. PayWhirl can handle my use case with a lot of flexibility and options. Their support team is fast to respond and very tech savvy so they can easily help you resolve your issues quickly. Great app and great company. Highly recommended.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2020

PayWhirl’s support team is awesome! They are helpful, courteous, & prompt. They even helped me on a Sunday and was able to have everything worked out by Monday afternoon. Shoutout to Ryan for being so GREAT!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2020

I love this app. It installed easily, and the customer service is extraordinary. Thank you PayWhirl!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 3, 2020

Installed the app easily enough. Needed a few tweaks doing and the PayWhirl team helped me out quickly and super helpfully. Highly recommend!

Store

ARKADYA

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2020

I'm using Paywhirl to set up subscription packages for my baking business, and it was really easy to work with. I had everything set up exactly how I needed in within an hour. I had one question for support, and they were very quick to get back to me with good answers. It's also priced perfectly for my start-up. Highly recommend this app.

Using app

5 months

Total reviews

13

Average rating

5.0

5 / 5 Share

Nov. 25, 2020

I signed up to test the beta version of PayWhirl to offer a recurring donations option on my website. The app is the easiest to set up compared to the other options out there. However there was a more limited functionality. The support team was helpful for getting this worked out.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 24, 2020

I LOVE the support team at PayWhirl! It does everything that I need and want, and they are so fast with helping for anything I need. Thank you PayWhirl team!!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 24, 2020

PayWhirl is much better than the other app that we were using. The team was very prompt and helpful getting us up and running. Big shoutout to Ryan for being awesome!

Using app

Over 3 years

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 24, 2020

I used this app to add Beer Subscription Boxes to my brewery's webstore with weekly, bi-weekly, and monthly subscription options. I was able to set-up and integrate the app into the store by myself, with the help of their installation guide, very easily. I had one problem with a link on the subscriptions dashboard not appearing properly. After messaging on the app's chat function, someone addressed and fixed the issue in a matter of hours. I was surprised because I run a purchased theme that is not in the list of themes the app expressly supports and expected to be directed to a "shopify expert". The integration looks very slick from a customer's view point and the back end is very intuitive. The only function I would add, is to give the subscriber the option of choosing the start date of their subscription. For example, if someone purchases a subscription for someone else as a Christmas gift in November, an option to post-date the first order until December 20th would be helpful.

Using app

About 11 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2020

Excellent customer service. We were unsure if we could use the App for our Theme. Quick question to the support team and they had installed the App plus set up ready for us to use. We would certainly recommend...

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 18, 2020

Tech support is awesome I love the fact they include pictures of your site along with instructions.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2020

The App looks and works great! The support team is super responsive and helpful too. Highly recommend!

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 17, 2020

I had tried a couple of subscription apps, but they were a bit clunky in terms of how they interfaced with my store and the checkout process. This one integrates really seamlessly. It's also simple to set up, and when I did have questions, PayWhirl's support was quick and helpful.

Using app

6 days

Total reviews

7

Average rating

4.4

5 / 5 Share

Nov. 17, 2020

I am so excited to use this app and the customer service is fantastic! Most of the automatic snippet installs worked with my theme, but two didn't (due to my theme not the app), so I contacted customer service, heard from them in less than 12 hours and they had it fixed for me for free within a short time.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2020

I use this app to add a 'subscribe and save 10%' check-out-option to my online shop. The team support was amazing in doing all the work and testing the function on one product! I can really recommend this app and the valuable support behind it! 5 stars plus!

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 16, 2020

This app helped effortlessly integrate a subscribe and save option into our website. The team was awesome with support. Would highly recommend

Using app

About 2 years

Total reviews

2

Average rating

5.0