All reviews

Rating Breakdown

  • 5
    92% (1,569 ratings)
  • 4
    4% (69 ratings)
  • 3
    1% (11 ratings)
  • 2
    1% (10 ratings)
  • 1
    2% (40 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 5, 2019

Well worth the money, app works great and support team is awesome! would highly recommend to anyone .

Using app

7 months

Total reviews

4

Average rating

4.8

Developer Reply

Hi there! We are thrilled to hear that you find Opinew Product Reviews App UGC well worth the money and that it's working great for you. It's wonderful to know that our support team was able to assist you effectively. Your recommendation means a lot to us. Thank you for sharing your positive experience. We appreciate your feedback and your review made our day! Best regards, The Opinew team.

5 / 5 Share

Aug. 6, 2019

Awesome app and customer service... Tomasz was very helpful, when I needed assistance changing some things on my website . ASK THEM FOR HELP IF YOU ARE CONFUSED.. THEY WILL HELP YOU!!!!!! - Update: Needed some help removing some product stars from my front-page - Tomasz quickly assisted me, and addressed the problem with no delay! Keep up the good work!

Using app

19 days

Total reviews

2

Average rating

4.5

Developer Reply

Hi there, We're thrilled to hear that you're enjoying our app and that our customer service, especially Tomasz, has been so helpful! Your experience is exactly the one we hope for all our customers to have. It's great to know that Tomasz was able to help you customize your website and manage those product stars proficiently. Feel free to get in touch any time you need assistance, we're always here to help. Thank you once again for taking the time to leave this fantastic review. We appreciate your feedback and encourage you to reach out with any future queries. Best wishes, The Opinew Team

1 / 5 Share

July 31, 2019

Bad quality of the reviews (we can not choose which ones we want), it doesnt look good on the website and even when I removed it from apps list, the stars under my products name left and I had to deal with it. Also the "chat help" on their website doesn't work! I do not recommend!!!!!!!

Using app

19 minutes

Total reviews

2

Average rating

3.0

Developer Reply

You can always delete the imported reviews you don't want. You probably didn't see the button in the products section. And to cleanly remove all the code press the uninstall button in the account menu of the app. That removes the code and then uninstalls the app.

5 / 5 Share

July 27, 2019

Great reviews app. Easy to learn and use and does and offers more for the money than Loox. Really like the Amazon import feature (Chrome extension). Loox will only allow CSV imports for Amazon reviews. Support is super fast also.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

We're thrilled to hear that you're finding our Opinew Product Reviews App easy to learn and use. Your feedback plays a big role in our continuous drive to provide value for money with features like the Amazon import function. It's great to know that you found our support team fast - we strive to offer the best customer experience we can. Thank you for your glowing 5-star review! Best, The Opinew Team

3 / 5 Share

July 25, 2019

The app is great - when it works. I've used it on a couple of my stores and every store has had problems with reviews randomly disappearing... Yesterday I was left with just 3 reviews out of the few hundred I imported on one store - which looked bad for customers. Support is a bit sketchy. They acknowledge something is wrong - and then...do nothing happens to fix the problem!

Using app

4 months

Total reviews

2

Average rating

4.0

Developer Reply

We're sorry to hear about your experience with disappearing reviews on your stores, and we apologize for any inconvenience this may have caused. We understand how this can impact the perception of your store by your customers, and we take your concern seriously. We also regret that our support didn't meet your expectations and apologies for any undue stress. Please be assured that our aim is always to resolve any issues promptly. Your comments have been shared with our team and we’re closely looking into why the issue wasn’t resolved. We’re taking steps to ensure that our support responses are more proactive and helpful - so issues like this don't happen again. Your review is crucial to us because it helps us understand where we need to improve. If you'd be open to it, could you share more insights about when and how these issues occurred? That will help us ensure it's fixed completely. Thank you for your patience, and we appreciate you taking the time to leave a review. Best Regards, The Opinew Team

5 / 5 Share

July 24, 2019

Great customer service and a fantastic app! I needed help and the engineers got to it asap. The review syncing is seamless and ilike being able to customize what star ratings I want to import

Using app

About 4 years

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for your kind words and 5-star review! We're thrilled to hear that you’re enjoying the Opinew Product Reviews App and finding our customer service team helpful. It's equally pleasing to know that the seamless sync and customization options are proving useful for you. These nice elements are things we work hard on and your acknowledgment motivates our team to continue improving! Thank you once more for using Opinew and sharing your experience with others. We truly appreciate it and value your feedback. Best regards, The Opinew Team

5 / 5 Share

July 22, 2019

Works great. Simple to use and their customer service is terrific and quick. Had a question and they got back to me immediately. The entire situation was fixed within and hour, Very impressed.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you for your wonderful feedback! We're thrilled to hear Opinew Product Reviews App UGC is easy to use and helpful for you. We take pride in our quick and effective customer service, and we're glad we could assist you promptly and resolve your issue within an hour. Your words genuinely motivate us in our ongoing effort to provide reliable services. As always, please feel free to reach out if you need any further assistance or have more questions. We appreciate you. Best, The Opinew Team

5 / 5 Share

July 20, 2019

Guys don't waste your time thinking if you should install this app or not. This one is the fastest loading reviews app. The customer support is incredible also, not only do they reply quick but also solve our problem in the easiest and most efficient way possible. Go ahead install this app!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the fantastic feedback! We're thrilled to hear that you're enjoying the speed and efficiency of Opinew Product Reviews App UGC, and that you appreciate our hardworking customer support team. It's always our goal to resolve issues in the quickest and most efficient manner for our users. Remember, your feedback directly contributes to continuous improvement of our services. Again, thank you for recommending our app. Best wishes, The Opinew Team

5 / 5 Share

July 18, 2019

This is the best App I have ever used!! Great customer service, easy and quick and so hopefully to get sales! Its such a easy way to add product reviews within seconds!

Store

VENICEO

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear that you've had such a positive experience with the Opinew Product Reviews App, and you find it easy to use! Your feedback about our customer service is incredibly uplifting. We're also delighted that you're hopeful about boosting your sales with our app and have found adding product reviews to be a quick and straightforward process. Your feedback plays a huge role in helping us strive to provide the best possible service. Thank you for taking the time to share! Best Regards, The Opinew Team

5 / 5 Share

July 16, 2019

I've been looking for an app like this for a while now. This app works perfectly!! The amazon review importer works perfect. Also great customer service. They helped me with the install and even helped me delete the previous review app I had. Can't wait to see how the email review requests works. Great app!!! Highly recommend!!!

Store

Kidskin

Using app

Almost 5 years

Total reviews

8

Average rating

5.0

Developer Reply

Hi, we are thrilled to hear your fantastic feedback! We're glad that our app perfectly fit your needs and that our Amazon review importer function works flawlessly for you. It's also great to hear about your positive experience with our customer service – our team always works hard to provide top-notch support to our clients. We're excited to see your results with our email review requests function and appreciate your high recommendation. Remember, your views continue to inspire us to provide an improved experience to our users. Thanks again from the Opinew team!

5 / 5 Share

July 6, 2019

Great app to import reviews from amazon and other marketplaces. the support team is great! will keep using it.

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear that you are finding our app useful for importing reviews from Amazon and other marketplaces! Your positive words about our support team mean a lot to us. We look forward to continuing to serve you. Your feedback plays a crucial role in our persistent pursuit of excellence. Thanks for choosing and sticking with Opinew! - The Opinew Team

5 / 5 Share

Dec. 24, 2019

By far the best review app on shopify. Easy to use and what sets it apart is the excellent support. I highly recommend it. Thank you!

Using app

4 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for your glowing review! We're ecstatic to hear that you consider Opinew the best review app on Shopify. Our team works hard to create an user-friendly experience and offer top-notch support, it means a lot that this hasn't gone unnoticed. Your high recommendation truly speaks volumes to us. Thanks again for taking the time to share your experience with us and the Shopify community. Your feedback fuels our continuous effort to deliver the best service possible. Best regards, The Opinew Team

5 / 5 Share

July 4, 2019

Excellent so far. Support team is great. App features are really good. Amazing for social proof. I recommend.

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for this fantastic review and the full 5-star rating! We're delighted to hear that you're finding our app features useful and our support team helpful. Your words serve as a solid endorsement, and we're thrilled that you'd recommend us. Our goal is to continuously improve and bring you the best possible experience. So, your feedback is welcomed and highly appreciated. Thanks once again! Best Regards, The Opinew Team.

5 / 5 Share

July 4, 2019

great support that was very quick! said they might be adding the option to add custom form fields for reviews (customer age, height, weight, shoe size, stc.) which is the only thing missing. otherwise, perfect.

Using app

About 16 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, We're thrilled to hear you found our support helpful and fast! Your positive words truly mean a lot to us. Your suggestion for adding custom form fields in the reviews is already on our roadmap. Reviews like yours help us understand what our users truly need. We really appreciate your feedback and we'll definitely consider it for our future updates. Meanwhile, continue enjoying the existing features and stay tuned for updates. If you need more assistance or any other suggestions to share, remember, we're just a message away. Thanks again, The Opinew Team

5 / 5 Share

July 1, 2019

Can’t fault the customer service! Had a slight issue with the app and the theme i was using, i contacted the team through their live chat and they solved everything super quickly. Highly highly recommend! :)

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, We're thrilled to hear about your positive experience with our customer service! It's wonderful that our team was able to help resolve the issue between the app and your theme quickly. Providing efficient and prompt support through our live chat is something we take great pride in. Your high recommendation is truly appreciated and we're grateful for your 5-star review. It motivates us to continue working hard to deliver great service to our users like you. Thanks again for your feedback, it's essential to our constant improvement. Best, The Opinew Team

5 / 5 Share

June 17, 2019

I have a problem when installing the APP, they helped me to solve the problem quickly. Thanks. If you want to import AMZ review, I recommend this.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your fantastic review! We're glad to hear that our team could assist you swiftly with your installation issue, and your recommendation means a lot to us. However, we noticed that you mentioned a problem during the installation process. If you have any further concerns or issues, please don't hesitate to reach back out to our support team. Your feedback helps us improve our app and provide an even better experience for our users. Thanks once again from the Opinew Team.

5 / 5 Share

June 14, 2019

Amazing customer services! Help me when I was having trouble getting my Amazon reviews to import to my Shopify store! Also was able to make the reviews appear below the product title in your categories not just on the product pages! Very quick and fixed every issue!

Store

Tuxgear

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your excellent review! We're thrilled to hear that our customer service was able to provide you with the needed support, especially with importing your Amazon reviews to your Shopify store. We're also glad you found our review placement feature useful. Your kind words were a boost to our team. We really appreciate you being a loyal customer and helping to share the word about us. We're here for you anytime! Best, The Opinew Team

5 / 5 Share

June 11, 2019

I LOVE this app! I was having some issues at 12.30 am. I typed a comment in the app's chat window, thinking I wouldn't hear til the next day... surprisingly someone answered and said they will fix the issue! Absolutely awesome and friendly customer service, can't recommend enough!

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear that you love our app! At Opinew, we strive to provide top-notch customer service no matter the time. We're delighted that our team could help solve your issues promptly and exceed your expectations. Your positive feedback and the 5-star rating greatly brighten our day! Should you require further assistance or have more feedback, never hesitate to reach out via our chat. Thanks for recommending us! Best Regards, The Opinew Team

5 / 5 Share

June 9, 2019

This is the best app and comes with great support! Has robust features and looks great! It's worth every penny!

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello! Your wonderful review brightened our day! We're thrilled to hear you've found our app to be the best and appreciate the praise about our robust features, attractive design, and great support. We work hard to ensure our users get their money's worth, and it’s very gratifying when this is recognized and appreciated. Keep exploring our app, and do reach out if there's anything more we can assist you with. Your feedback helps us continue improving. Thanks again! Best Wishes, Opinew Team

5 / 5 Share

June 8, 2019

This is by far one of the best review apps on the market. The best bank you can get for your buck. The look is clean and highly customizable. The app owner is also extremely helpful with any questions and concerns. The customer services is 10/10

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello, we're over the moon to hear your positive remarks about our app and its customization options. We strive to provide the best value and functionality to our users, so your feedback confirms that we're headed in the right direction. It's fantastic to know that you found our customer service very helpful. This is exactly what we aim for at Opinew. Your appreciation means a lot to us. Thanks for taking the time to review us! Best Regards, The Opinew team