All reviews

Rating Breakdown

  • 5
    92% (1,570 ratings)
  • 4
    4% (69 ratings)
  • 3
    1% (11 ratings)
  • 2
    1% (10 ratings)
  • 1
    2% (40 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 14, 2018

The app is great to start off with. While it allows import of reviews, sending customer feedback requests, and customization display of reviews, it does have some glitches. And I think their 'Settings UI' (not the widget itself) could use some improvements. So, naturally I have forward that feedback to Opinew. I must say that in addition to a great product, the customer service is just amazing. Tomasz has been reading all my emails/messages and has been responding within an hour. Also, he has fixed EVERY SINGLE ISSUE I brought up to him. While their UI could use some work, I believe they deserve a 5 star for great service. They are working on making such improvement and more design/themes for review cards end of this year. I'm looking forward to it!

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for taking the time to share your detailed feedback. We are thrilled to hear that you appreciate the core functionalities of our app and our customer service, especially your experience with Tomasz - we'll forward your praises to him! We completely understand your concerns about the 'Settings UI'. Our team takes user feedback seriously and we're actively working on enhancing that aspect. You'll be pleased to know that improvements and additional design themes for review cards are a part of our roadmap for this year. Your suggestions and experience play a critical role in our continuous effort to improve our products. We are looking forward to delivering the enhancements you're excited about and we're confident they will make your experience even better. Thank you once again for your 5-star review. It fuels our motivation to keep delivering great service. Best Regards, The Opinew Team

5 / 5 Share

Nov. 14, 2018

The customer service chat was amazing, helped me alot with my installation and my questions, highly recommend the app, it looks great in my store. :-)

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

We're delighted to hear that you had a positive experience with our customer service chat and that our app is a great fit for your store. Your kind recommendations mean a lot to us. Rest assured, we're always here to assist you with any future queries or concerns. Thank you for taking the time to leave us this review—your feedback helps us make sure we're delivering the best experience for our users. Best, The Opinew Team

5 / 5 Share

Nov. 12, 2018

Great app. Very fast, simple, responsive, affordable, and it looks great. The support is also top notch.

Using app

22 days

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear that you had a great experience with our Opinew Product Reviews App UGC, and we're particularly pleased to learn that our support team was able to assist you! As a company, we pride ourselves on delivering a fast, simple, responsive, and cost-effective app that both looks fantastic and meets our users’ needs. We are constantly striving to improve our services and user experience, and your positive feedback really contributes to that process. Thanks for taking the time to share your thoughts, and for the 5-star review! Best Wishes, The Opinew Team

5 / 5 Share

Nov. 11, 2018

The customer service is very fast, responsive and helpful. I have had a great experience so far. Thank you!

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

We're truly happy to hear that our customer service has met your expectations and you're enjoying your experience so far! As a team, we always strive to offer the best and fastest support to our users. Your kind words reassure us that we're on the right track. Thank you once again for taking the time to share your positive feedback. It motivates us to continue working hard and improving our services. Best Regards, The Opinew Team

5 / 5 Share

Nov. 10, 2018

Ive looked around shopify for different ways to add product reviews, and this is by far the best app ive used. Love their work

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello! We're overjoyed to hear that you find Opinew to be the best product reviews app you've used on Shopify. We work hard to create a seamless experience for our users and it's always rewarding to hear such positive feedback. Thank you for taking the time to leave this fantastic review. Your feedback plays a big part in our continuous efforts to improve and provide the best service possible. Best Wishes, The Opinew Team

5 / 5 Share

Nov. 10, 2018

You can't find a better support. They helped me alot. I strongly recommends Opinew Product Reviews. Thanks!

Store

DBMI

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

We're thrilled to hear you had a positive experience with our support team! Your kind words mean a lot to us. We're grateful for users like you who appreciate the Opinew Product Reviews App. Thank you for your strong recommendation, it's truly motivating for our team. We're here to support you anytime you need us. Best Wishes, The Opinew Team.

5 / 5 Share

Nov. 7, 2018

the customer service is so fast and adorable , the best reviews app ever, really help me a lot, and save my time

Using app

About 4 years

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear that our customer service and app have been helpful for you! We strive to provide efficient support and tools that save you time. Always remember, your experience is what makes our work truly rewarding. We couldn't be happier to know we're the "best reviews app" for you. Thanks so much for sharing your positive feedback, it means a lot to us. Best wishes, The Opinew Team

5 / 5 Share

Nov. 7, 2018

Best.Customer.Service.Ever! We have been on Shopify for at least two years now and no one has ever reached out to us like Tomasz! He gave us some great support. Great app!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

We're absolutely thrilled to hear about your positive experience with our customer service! It's our mission at Opinew to offer the best possible support to our customers and it sounds like Tomasz hit the mark with you. Your kind words have been passed along to him. They will definitely put a big smile on his face. We're also glad to hear that you're enjoying our app. Know that we're here to provide the same level of service whenever you need. Your satisfaction is very important to us, and your feedback helps us serve you better. From all the team at Opinew, thank you for taking the time to share your experience! Best, The Opinew Team

5 / 5 Share

July 10, 2019

This is a great App that I am very satisfied with this app, also and the admin is very helpful if you need help! "Highly I recommend this app to everyone!"

Using app

About 1 year

Total reviews

5

Average rating

4.8

Developer Reply

Thank you so much for the 5-star rating and for the wonderfully positive review! We're thrilled to hear that you're satisfied with our app and found our support to be helpful. We are always here to assist you whenever you need us. Your recommandation means a lot to us and it inspires us to strive for even higher standards of service. Thanks again for taking the time to share your experience. Your feedback helps us keep improving From the Opinew team.

5 / 5 Share

Oct. 29, 2018

I love this app! I am terrible with computers and finding this app has made my day!! It's so easy to import Aliexpress reviews and gives my shop more credibility - I personally never buy a product without reading the reviews. Customer support is excellent and efficient as well! Keep up the excellent work Opinew!

Using app

About 3 hours

Total reviews

3

Average rating

5.0

Developer Reply

We're thrilled that you love our app! Making your day makes ours, and we're glad that our Aliexpress review import feature has made things easier for you. Hearing that Opinew has enhanced your shop's credibility is truly rewarding to us (we, too, never buy anything without checking reviews first!). Also, thank you so much for appreciating our customer support. We will definitely keep up the good work, thanks to such encouraging feedback from users like you. Remember, your feedback plays a big role in our continual growth and improvement. Thanks again for choosing Opinew! Best, The Opinew Team

5 / 5 Share

Oct. 29, 2018

Picking apps can be trial and error and I've tried a few review apps and a few apps where you can import reviews from other sites - this is by far the best and support is fast and no fuss

Using app

3 months

Total reviews

3

Average rating

4.3

Developer Reply

Hello there, We're elated to hear that out of all the review apps you've tried, you find Opinew to be the best! It's wonderful knowing that you appreciate the speed and efficiency of our support team. Your feedback is very important to us as we strive to offer the best service possible to our users. We're grateful for your support and your 5-star rating. It's always encouraging to hear from satisfied users like you. Please continue to use our product and do not hesitate to reach out if you need any assistance. Best regards, The Opinew Team

5 / 5 Share

Oct. 28, 2018

I wish I could rate the support for this app higher than 5 stars! These guys are awesome! Highly recommend.

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're overjoyed to hear how much you appreciate our support team. You recommending us really means a lot. Always feel free to reach out if you need anything else. Your feedback and satisfaction are paramount to us. Best Regards, The Opinew team

5 / 5 Share

Oct. 25, 2018

App works flawlessly. Able to pull reviews from your Amazon ASIN's and bring them to your matching Shopify products. The best part is that the developer, Tomasz, is extremely helpful and responsive when it comes to accommodating special needs that I have. This is a great App that I am happy to pay for.

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

We're thrilled to hear that you're finding our app flawless and useful, especially in pulling reviews from your Amazon ASINs to your Shopify products. Your words of appreciation for Tomasz have made our day — we take pride in our dedicated team and customer experience. We are glad that you're happy with the app and that it meets your special needs. Please don't hesitate to reach out if there’s anything else we can assist you with. Thanks for choosing and trusting Opinew! Best regards, The Opinew team

5 / 5 Share

Oct. 23, 2018

This is amazing application and I was looking for! It works really well and got tons of support. Five stars!!

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello, and thanks for the glowing review! We're so glad to hear that you've found our application amazing and exactly what you were looking for. It's wonderful to know that it's been working well for you and that our ample support is appreciated! Your feedback is essential in helping us continue to deliver such quality experiences with Opinew. Thanks again for your five-star review! Best Regards, The Opinew Team

5 / 5 Share

Oct. 22, 2018

Beautiful design & the customer support is great! I have been searching for a great reviews app for a while now & I decided to give this one a go. I was looking for something where I could add photos, to get some social proof. I love how this one makes sure the reviews are from a verified buyer. I also love how you can customize the email request for reviews & offer discounts as incentives. You can also ask questions which is amazing! Totally worth the $7 a month.

Using app

About 1 year

Total reviews

4

Average rating

4.8

Developer Reply

We are thrilled to hear your positive feedback about the Opinew Product Reviews App UGC! It's fantastic to learn that our design, customer support, and verified buyer functionality stood out for you. We put a lot of effort into ensuring that our app offers unique customizable features, like adding photos for social proof and having an email request option for reviews with incentives. Thank you for trusting our app and choosing us to help you get the reviews you need. Your feedback underpins the work we put in every day - making certain we deliver value to our users. Looking forward to continuing to serve your business! Best Regards, The Opinew Team

5 / 5 Share

Oct. 22, 2018

This is an amazin app, it's a must have. It's easy to use and if you have issues with their app, just chat to them and they will reply and help you with your problem immediately. Best customer support ever.

Store

Ayobuys

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear that you've had such a positive experience with our app and team at Opinew! Your feedback truly makes a difference and it's fantastic to know our customer support was there to assist you when you needed help with the app. We any strive to make your user experience as seamless and helpful as possible, so it's great to hear that we're succeeding. Thank you for taking the time to share your thoughts and rating with us. Best Regards, The Opinew Team

5 / 5 Share

Oct. 19, 2018

Smooth import of reviews from Aliexpress with many features. Fast support system. Highly recommend if you want to boost your sales by creating trust with imported reviews.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your fantastic review! We're thrilled to know that our smooth import feature and fast support have been helpful to you. And we're glad that you'd highly recommend Opinew for boosting sales. Your trust and satisfaction are our main priorities and we're committed to providing great service to our valued users like you. Thanks again for your encouraging words, they really energize our team. Best regards, The Opinew Team

5 / 5 Share

Oct. 17, 2018

love this app. if your looking for techs to actually help you get all your reviews transfered this app is for you! fast response, more than willing to help with the smallest detail. worth the money.

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello! We're over the moon to hear about your positive experience with the Opinew Product Reviews App UGC. Your words mirror exactly the kind of service we aim to provide to our amazing clients like you! We take pride in our swift and hands-on support team and are thrilled to know they played a crucial role in you having a smooth journey with our app. Indeed, every detail matters to us no matter how small it is! Your feedback gives us the encouragement to continue doing what we do. It's you and your satisfaction that drive us to get better every day. Thank you for trusting us and for deeming our app worth your money. Stay awesome and keep the reviews coming! Best, The Opinew Team

5 / 5 Share

Oct. 11, 2018

Awesome!! They are very patient and professional, I like the way they served to me!hahahahah I will definitely recommend them!!!!!!!!!!!!

Store

MORSEN

Using app

29 days

Total reviews

9

Average rating

5.0

Developer Reply

Thanks for the perfect rating and for recommending our app! We're so glad to hear that you've had a great experience with our team. We want to make sure all our users feel valued and get the service they need. Your kind words certainly motivate us to continue improving. Hope we continue to meet your expectations! Thanks again! Best Regards, The Opinew Team

5 / 5 Share

Oct. 11, 2018

Great for importing reviews from different platforms. Their support is very fast, responded right away and guided me through the process. A very useful app, great support!

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello, We're thrilled to hear your feedback about the Opinew Product Reviews App UGC! Ensuring our users can easily import reviews from different platforms is one of our main priorities, so we're glad to hear you've found that feature beneficial. Moreover, we really appreciate your recognition of our support team's speedy response. We strive to provide efficient and helpful service at all times, and your positive feedback just made our day! If you need any further assistance or have more suggestions, please don't hesitate to let us know. Your feedback plays an essential role in our ongoing improvements. Best Regards, The Opinew Team