Postscript SMS Marketing
Build incremental revenue and scale relationships with SMS
Rating
4.8
feedback
1,970
chart
#2,346
All reviews
Rating Breakdown
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July 16, 2020
Great customer service, much better than the previous app I installed for SMS alerts. Extremely user friendly!
July 16, 2020
Easy to use but very powerful tool. SMS marketing is super crucial to reach younger customers. Customer service has been awesome when I reached out with issues.
April 13, 2022
Excellent app for SMS marketing, very helpful customer support as well! Had an issue with customer facing popups and was able to resolve it without having to tweak our coding
July 16, 2020
Just started using this app and it has been the best experience thus far. Shannon automatically sent me information as soon as set up was started. She asked if I wanted more information on the process to set up other messages for my business as well as helped when I had questions when confused. She helped me answer two questions and provided clear instructions. Even though it has yet to be an hour into using the program I can already see that I will love this application tremendously.
July 16, 2020
We just launched Postscript with our second Shopify store since their product and customer service is outstanding. Anytime I've ever needed assistance - it's solved within an hour. AMAZING! And Shannon really made me feel good even though I set something up incorrectly. LOL.
July 15, 2020
I'm still learning the app but the support team has been awesome and patient with me. Always quick and super friendly.
July 15, 2020
We were intrigued by the 5 star reviews and of course we couldn’t agree more! This app is amazing and the tech support is the best we have seen. Excellent! You will love how easily this app is integrated with your store. There is so much you can do with it. 5 stars :)
July 15, 2020
I've used this to recover sales and alert customers to new offerings. Most recently I had a small tech issue and the customer support (Shannon) was beyond amazing and helpful. Resolved my issue and I'm back up and running.
July 14, 2020
This company is very helpful. We use this app for their segments. It allows us to really narrow things down. We have hundreds of products each with 10-16 size options. This app allows us to text customers by the date or size of order down to the size if we wanted. My only issue is not allowing us the choice to use our own sites link in the text.
July 14, 2020
good helped me a lot for renewing my subscription and very attentive. Highly recommend them . Thank you
July 14, 2020
Postscript has seamlessly helped us hit our stride with our SMS triggers and broadcasts. Its UX is easy to use and provides you with the tools needed to run a successful SMS program.
July 13, 2020
Recently added this app after it came hugely suggested by so many fellow boutique owners! After using it I can see why - analytics are easy to navigate, customer service is amazing and I love how easy it is to use.
July 13, 2020
This app makes it SEAMLESS to send SMS text messages! Super easy to use. Send GIF’s or pictures! It’s taken my business to the next level!
July 13, 2020
PostScript team has been on point!! They really focus on their product and customer support. Every time I needed help they were quick and very detailed regarding troubleshooting the issue.
July 12, 2020
Their customer service was awesome! They helped me on a Sunday and I'm appreciative. Will continue using this app! I'm already getting optins!
July 12, 2020
If you need a sms app that ACTUALLY converts THIS IS IT! It's very easy to use and you can tailor it to your own style. Zev from customer service is incredibly friendly and helpful. Today he helped me with adding more animations and it was super easy and so fast. This is an app that will remain in my arsenal!
July 12, 2020
I've been using it for i think just about the full trial period and I have been pretty happy. I haven't even touched on a fraction of what it can do. i set up their provided templates and did the bare minimum and its already given me an ROI. And their customer service is crazy fast to respond. I will definitely keep it around!
July 11, 2020
This is the easiest app to install and is accompanied by an ALL STAR customer service. I was up and running in 10 minutes!!! Thanks!
July 10, 2020
Shannon at Postscript is legitimately the best. The customer support is unparalleled! She literally stopped her dinner to help me and got the whole team online to fix a bug in the app. They genuinely care about customer success and I would recommend Postscript to anyone looking to take advantage of SMS!
July 10, 2020
Shannon was so helpful in getting my subscriber list switched over from our previous text service. I love the dashboard on postscript and it is super user friendly! We can't wait to have our text flows up and running!