All reviews

Rating Breakdown

  • 5
    97% (1,904 ratings)
  • 4
    2% (35 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (27 ratings)
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5 / 5 Share

July 10, 2020

We are just getting setup, but the pre-sales support from Shannon was excellent, she answered all the questions I had. We'll report back with results once we are up and running.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

July 10, 2020

This app is PERFECT! Did I mention the customer service! Not only are they fast at responding but they are actually nice and understanding. Kudos to Shannon and the team! 5 Stars !

Store

KARDYA

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 9, 2020

This is the SMS automation app we had been looking for forever. Simple setup, well designed popups, pre-loaded templates, and excellent support. We would highly recommend this app if you're looking to grow your shop through sms marketing.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 9, 2020

Great App - easy to use and set up. Support is amazon and can teach you the ropes and answer all your questions. We look forward using SMS in our marketing efforts.

Store

tilt

Using app

About 2 years

Total reviews

5

Average rating

4.8

5 / 5 Share

July 9, 2020

Great app and team building the product. Ive been through every different platform offering SMS/MMS marketing solutions and Postscript has been the only company to do it right! highly recommend.

Using app

12 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 9, 2020

What I really like the most about this app is the customer service (my guru is Shannon!). As a newcomer to the SMS game, this app has held my hand every step of the way! Fabulous advice, lots of helpful articles, always adding and improving to the app, and now that my list has grown I'm seeing terrific results! Can't wait to grow my business right along with PostScript. I chose PS because this was the app I felt the most confident with as far as growing a compliant list. The dashboard is easy to understand, the segmenting is already set up for standard campaigns, and easy to add more segments for particular goals. Advanced users have a lot to work with, and not too intimidating for beginners. Just pick this one, it'll work and you'll be happy. :)

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 9, 2020

We're extremely happy with Postscript and how it's been performing for us. The abandoned cart series and shipping updates are working better than expected!

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 20, 2020

Customer support team is top notch! The ease of use within the platform is a huge selling point as well. I'd recommend for anyone starting out with SMS who needs helpful tools and support. It has the ability to scale as large as you need, but stays true to its simplicity. Zev was amazing help on the customer service end! Highly recommend!

Store

Proper

Using app

3 months

Total reviews

10

Average rating

5.0

5 / 5 Share

July 8, 2020

Best customer service I ever had best SMS MARKETING APP... will continue to use for my business thanks guys

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 8, 2020

One of the best apps if not the best shopify app out there. Match your Klaviyo flows on Postscript and you're going to be in a great place. It's a guaranteed ROI boost at a great cost. Zev on their customer support team is the best.

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 8, 2020

The customer service is top tier. Shout out to Zev for assisting me so swiftly and helping me solve an issue. This is just the app I need to take things to the next level

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 8, 2020

This app was very easy to install and start using. I was sent many helpful guides on hows to utilize this app to the fullest. Their customer service is superb! Extremely helpful and ready to answer all your questions with a sense of urgency.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 7, 2020

Amazing customer service. Flows and feel of the app exactly what we were looking for in an SMS partner.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 7, 2020

After spending months looking at different texting options, I saw someone mention Postscript and once I looked at it, I new this was exactly what I was looking for! Not only is it user friendly, their customer service is top notch. They are always so friendly and helpful

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 7, 2020

I love Postscript! They are so easy to work with and help you so quickly. It is very user friendly and their support is awesome! I definitely recommend them!

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

July 7, 2020

I used this app to help me increase my ROI. I integrated an SMS Abandonment flow with my checkout page and instantly saw results.. The money you will make with this app with cover the cost of the app 10X.. This one application really took my store to the next level helping me reach way higher numbers than I've seen in the past. All from one feature. HIGHLY RECOMMEND for anyone with an online store.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 6, 2020

The setup was pretty easy! It works very well with my store.. I had a question about Keywords and Zev was very helpful! Looking forward to generating revenue from Text Marketing!!

Using app

12 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 6, 2020

Postscript is the way to go! The ROI is great and customer service is super helpful. There is no reason you shouldn't be using it.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 2, 2022

Faith is so helpful! She assisted in getting my billing issues taken care of. Zen did an awesome job helping me setup automations and answering questions I had. I really appreciate his willingness to help.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 5, 2020

I needed a little help today and really did not expect anyone to answer me due to the holiday weekend. Not only did I get help, but they went above and beyond to make sure my experience was amazing!

Using app

About 1 month

Total reviews

1

Average rating

5.0