All reviews

Rating Breakdown

  • 5
    83% (5,988 ratings)
  • 4
    7% (531 ratings)
  • 3
    3% (199 ratings)
  • 2
    2% (166 ratings)
  • 1
    5% (354 ratings)
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3 / 5 Share

Aug. 30, 2016

you claim to have beanies and flat caps and such but i never get the option to add them to my store which is really disappointing. as much as i love using your platform. ALSO i dont get a side view on my legging which means now i have to pay extra for photo shoots so people can see my merchandise.

Using app

14 days

Total reviews

1

Average rating

3.0

3 / 5 Share

Aug. 7, 2016

There have been a couple of products that our customers received that were cut off, however, we are doing the best we can at our new e-commerce business and Printful has been a huge part of it for us. We are thankful for the service that Printful has provided us. We like to think that the people at Printful put as much time and effort into making great products as we have designing the products that we sell. Although we haven't heard personally from the Printful team, we appreciate the time they take to create our products for us. It is a bit pricey as far as making a profit goes, which is something I'd consider looking into before using the app. But over-all our experience so far has been good. Thanks to the Printful team! Keep it up!

Store

Dbha

Using app

8 months

Total reviews

1

Average rating

3.0

3 / 5 Share

July 29, 2016

Great quality but getting in touch with their customer service is a nightmare! One of our top selling products has had issues with not coming out correctly for the past few weeks, resulting in unhappy customers, and it's been almost a month since this whole ordeal started. Plus, they take so much money per print it's insane! For that price you'd expect better customer service. That said, Jorge there has provided good service, but the design team is totally MIA. Disappointed with that for what we're paying...

Using app

Almost 2 years

Total reviews

1

Average rating

3.0

3 / 5 Share

July 17, 2016

Great variety of product options, and an easy to use service, but products are priced way too high.

Using app

4 months

Total reviews

1

Average rating

3.0

3 / 5 Share

July 14, 2016

Really needs to work with shopify to make adding design variants easier. If I wasnt so bored and frustrated with that one aspect I would proabably give these guys 5/5. Great quality shirts.

Using app

9 months

Total reviews

1

Average rating

3.0

3 / 5 Share

June 27, 2016

Easy to make cool products but high costs make it impossible to make sales

Using app

About 2 months

Total reviews

3

Average rating

3.7

3 / 5 Share

May 29, 2016

Loved how easy it was to design a shirt. However, shipping/processing took forever and one of my samples was messed up. It had faded letters from someone else's design near the bottom of the shirt, like my shirt had been laid on top of someone else's shirt that wasn't dry or something :-/ Very frustrating. I tried printful on a trial account (laura's t's) before using it on my real online store. I'd hate for a customer to received messed up shirts when my sample was messed up to start with.

Using app

7 days

Total reviews

1

Average rating

3.0

3 / 5 Share

May 29, 2016

Slow shipping, no returns, and they messed up a sample order already

Store

Ektees

Using app

2 months

Total reviews

1

Average rating

3.0

3 / 5 Share

May 6, 2016

Awesome concept (no inventory), easy to integrate and quality breadth of products to choose from. The mockup design/upload process has been problematic for us at times (we're perfectionists), requiring some re-work and a lot of back and forth with Printful support. They've generally been ok to deal with, but the process can be slow. We'd also like to see more products added to the mockup generator...currently, this only includes certain shirts and no hats (which require a 3rd party generator and some guesswork) If you're looking for an easy way to add a lot of new products to your store, Printful is definitely worth checking out.

Using app

Over 4 years

Total reviews

5

Average rating

4.4

3 / 5 Share

June 16, 2016

When you upload your art for your online store, you have to create another template for a manual order. You are doing twice the work Plus you have to create different template for shirt sizes! Hoping they can follow Printify's easy to use system of creating products

Using app

5 months

Total reviews

6

Average rating

4.7

3 / 5 Share

April 23, 2016

I like this a lot, but if I could change one things it would be the product options. I can't add hats or leggings to my store. If I could do that I would rate it 5 stars for sure.

Using app

3 months

Total reviews

1

Average rating

3.0

3 / 5 Share

April 21, 2016

I think this is good and very convenient but could be better. I do not see a way to print on the back side of a shirt or the sides. It would also be good to be able to print labels for those that have private label businesses. Having the option to contact the printer and letting them know exactly what and how we want it to look like, would be a great help in the meantime. I'm new to this but I also did not see a way to provide our own packaging and hang tags. I guess I could buy them and have them sent here first? If someone could reach out and let me know what the options are that would be great. Last but not least, I think you could use different images for the T shirts. The wrinkled shirt looks horrible and some of the models do not fit their shirts very well. I think you can sell more of the other shirts once you get better images. That's probably why the first two are the popular choices right now.

Using app

4 months

Total reviews

4

Average rating

4.3

3 / 5 Share

April 28, 2016

Fantastic, a real hands on company. Always happy to answer questions , takes pride in producing products here in America. Could use a more diverse product line perhaps, specially since the are located in Los Angles, there are plenty of suppliers nearby. Keep up the good work **UPDATE *** ordered 3 demo products and 2 of them were substandard in quality. the canvas print ( which is also the most expensive product they produce ) was not stretched tight and by the time I received it was sagging into the frame , thus putting creases all around the print, it's in the trash now. So far it has been a week and they still have not issued a refund. I am really not sure if I can trust them to deliver a quality product to my customers. They might be good for T Shirts , if that's your deal , but so far, the other products and the resolving of complaints , Printful seems to talk the talk, but can't walk the walk. I have a feeling that I will downgrading them again. Or just dumping them as a supplier for my up coming ad campaign. I had them at 5 stars until I actually received a product. *** Well round 2 with these guys... 3 pillows and a framed print as of 6 days after order was made... 1 print shipped finally... no word on the pillows. Such a let down. Lets face it, if you live in a metro area in the United States you can have all of the services Printful offers at a better price right near you and you won't have production or shipping delays. Example : 16x20 image wrapped canvas print, Printful $39.99 and what they shipped me 5 days later was thrown in the garbage because of lack of quality. Office Depot, same product $29.99 and received in 2 days and was perfect. *** Latest *** upgrade, although it took a bit longer than I expected to ship from them , the pillows I ordered were spot on; although I have learned to not use a white background as the pillow case is a bit see through. The framed print while cost prohibitive , was printed on a nice grade paper and had good finishing in the framing. The quality control was much better than the last shipment.

Using app

9 months

Total reviews

8

Average rating

4.1

3 / 5 Share

Jan. 6, 2016

You have a good service. I like a lot of what you have. The part that I run into problems with is making the design the way you must have it in order for it to work. That took a lot of my time, and I still don't know if it's correct. I did not purchase a t-shirt to see my own product yet. The first item to the create sale would be great at a reduced cost.

Store

Msmpllc

Using app

12 months

Total reviews

1

Average rating

3.0

3 / 5 Share

Jan. 6, 2016

The new mockup generator is great, one of the best I have seen. This review gets three stars for two reasons. There are very few products that can be added with the generator and the model selection is non existent. Instead of using the mockup generator I have resulted to getting better images from the clothing manufactures web site and creating my own mockup images. Printful hire someone solely for the purpose of adding products to the mockup generator. Also expand your product offering, there are so many other colors and apparel designs out there, it is disappointing to find a color on the manufactures site and not in your inventory.

Using app

--

Total reviews

1

Average rating

3.0

3 / 5 Share

July 22, 2015

The integration works really well. No major drawbacks at all. However, for each Size and Color variation you have to assign the same model all over again. The best solution so far has prepared ScalablePress. There you may bulk assignment for the different sizes and colors. As mentioned in the previous reviews the major disadvantages are: prices and prolonged turn around period. I would personally recommend you to check other POD Shopify apps this includes Print Aura and Pressera.

Using app

4 months

Total reviews

1

Average rating

3.0

3 / 5 Share

July 16, 2015

Really slow delivery. It took almost 4 weeks to get the shipment in. My customers started complaining :/

Store

Cs Ts

Using app

18 days

Total reviews

1

Average rating

3.0

3 / 5 Share

July 1, 2015

I've been using Printful for a few months after weighing my options. I previously operated a store on another platform and had a terrible experience with the print quality & shipping speed. Printful does a far better job on the print quality front, but just as bad in shipping. So bad, that I've had to discount a customer's order due to the speed of fulfillment. I realize that there's most likely a huge number of orders every week, but fulfilling a customer's order shouldn't take 2 weeks. I'm rating 3 stars, as I also understand that Printful saves me loads of money on overhead, since I treat this is a low-to-no-investment business.

Using app

12 months

Total reviews

1

Average rating

3.0

3 / 5 Share

July 23, 2014

This may be a great app and service but it is not easy to get started and to get Smartify and Printful working together. The video says it is easy, but it has not worked for me and i have been trying it for hours.

Using app

14 days

Total reviews

1

Average rating

3.0