Printful: Print on Demand
Sell custom print-on-demand items on your store | Printful
Rating
4.7
feedback
7,240
chart
#100
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March 28, 2018
The app is good but the prices are WAY WAY WAY TOO HIGH. $30.00 wholesale for a t shirt and you are supposed to sell for $40.00? Really? Too bad because I like the app.
Feb. 26, 2018
Printful is definitely stepping up their game! I used to hate this app but they definitely improved from last year. The only thing is limited colors and options for their European warehouse and prices are still high....
Nov. 7, 2017
I've been working with Printful for over ayear and have the products for 2 stores printed and fulfilled by them. I had a very important package arriving too late at a destination and asked them to reroute it for me at my expense. After much back and forth they refused, in the end it was too much of a hassle for their operations. This isn't the first time I've had frustrating experiences with Printful's customer service. So while the printing is good, the fulfillment has been ok, the customer service is the reason I'm going to Gooten.
Oct. 8, 2017
Great mockup generator, really terrible customer service (especially when talking to Europe's customer service team) and pretty poor fulfillment time that makes it really hard to give your customers a good shopping experience. But that mockup generator is fire.
Aug. 19, 2017
prices are high but good for just starting out, hat printing is not the best and they charge $19 how are you supposed to compete with companies like lids etc , t-shirts are good so far from my experince
Aug. 9, 2017
WE have had a few orders messed up and then we also don't get the best product selections.
July 24, 2017
PROS: -Easy to setup -All automatic -Simple interface -Great support -Awesome quality products CONS: -Super expensive -Long fulfillment time -Small selection of products
July 18, 2017
Pros: Good variety of t-shirts. Easy to use - great system to upload, choose colors, sizes, etc. Cons: Quality control issues - Lots of off-centered, tilted mishaps. Customers don't like that. Prices are crazy high, leaving not much room for profit, unless you can convince people to buy a $35 t-shirt somehow. Fulfillment takes a LONG time. 3 stars overall, mainly cause they really don't have any competition. If someone else could offer the same t-shirts with an equally-easy uploading system, we'd probably switch asap.
July 7, 2017
SO happy that they keep updating their services! Quality of posters are amazing! Super vibrant colors! Quality of apparel is so so.. The prints don't always print straight. half of my samples came with obviously crooked prints, its great that they offer tag removal, but sometimes they remove the tags too roughly and the stitching comes undone, I also had an experience with a tag that was shipped with the tag still on. Their customer support team are super friendly and helpful but. Had nothing but good experiences with them.
July 31, 2017
Edit: Since writing the review underneath I have been contacted by some supportive and caring customer care agents. They have also informed me that Printful are currently in the process of opening a European Centre to avoid EU customs charges (see below). The actual opening date is still unclear. Printful do not state VAT or correct product value on packages = Extra customs charges & VAT which have been crippling my business and customer retention (eg. a €40 hoodie will be charged an additional €19.50). Unbelievably bad customer service. One agent in particular, who twice I had the misfortune of having to deal with. There is absolutely no care for the customer.
June 7, 2017
Customer Service is very delayed in responding to questions, which often leads to missed deadlines or fulfillment of packages. Also there has been some difficulty with uploading new products to the store itself. Other great quality printing.
May 5, 2017
I need golf/polo style shirts with collar's. My site revolves around the golfing and a majority of golf course require a 'Proper Attire". Which means shirts with a collar, No cut off's or blue jeans...
April 6, 2017
Prices are stupid high. If I were to cut them out I'd increase profits by 75%.
Oct. 27, 2020
Update: 10/27/20 - issues with the automation persist with regard to inventory levels. Only fix for the conditional logic appears to be scheduled to roll out 1st quarter 2021. Updated rating to reflect.
Hey there! Thank you for your review! Our Developer Support team works Mon-Fri and depending on the complexity of the issue, we should hear back within 48 hours. We have sent you a follow up via email and hopefully can work out the best solution! -Lauma
Feb. 9, 2017
The site is great with the mock ups however they don't do all branding like some company's, you can only have your tag in a tag less item. Customer services sucks the people are nice when they decide to email you back my items have been on hold over a week and they have not given me any up dates. I have no idea of the quality because my sample orders are still on hold which sucks. I suppose aside from all of that its great.
Feb. 6, 2017
Honestly, I am conflicted. I am very pleased with the customer service and have felt they truly have a genuine interest to make their customers happy. I have also been quite pleased with how easy their dashboard is. However, my major concern is with the quality of their leggings. I have ordered several samples and the print quality looks fantastic. I was also quite pleased with the quality of the material. The paramount issue involves two things...... 1). the stitching along the crotch area doesnt seem to hold very well. 3 out of the six samples we ordered is already starting to come undone after wearing only once. 2). The lining inside the legging is white and shows through any legging that has a dark color (most especially on the black color). To be fair, I haven't addressed the issue with them just yet. But I will be contacting them in the morning. I wish their customer service was more readily available as they seem to only stay open from 10:00 am - 5:00 (MST). I am hoping they will have a resolution to this problem.
Nov. 17, 2016
It's a decent app I still don't understand why it wants to sync all my products and get involved with other aspects of my store. Print stuff, that's all I want quit asking me to sync my other products. it's annoying.
Sept. 22, 2016
I love the idea and I was stoked to use the service, but with the company being located in CA it's a tax nightmare. If you operate as an LLC and use Printful be prepared to pay an yearly $800 fee to CA if 25% of your sales come from Printful.