Hometown Hero review for Printify: Print on Demand

Oct. 9, 2018

I was going to use printify in conjunction with printiful as they offer a few products that printiful does not, but I will never use printify again. I will also warn against those that choose to use them in any capacity, let alone as the primary drop shipping revenue stream. Needing a small batch of shirts for clients we placed only a small order before putting products live on the website. Glad we did as the shirts that arrived were unacceptable to say the least. Between the shirts being "burnt" from the heat press and over half the prints being printed crooked, it was a nightmare. Attempted to get a refund and move on, no no no said their customer service (whenever they decide to respond back) as a refund is only performed after the replacements have been received and been found to be unacceptable. Waited another week, big surprise, replacements were garbage. CS service is severely lacking and unavailable half the time during regular business hours. Stupidly we decided to give them a second chance on other products. They wait until a customer decides to order a product (coffee mug) from us to alert us to the fact that they no longer work with that vendor...... Never working with them again. Printiful has been great. Check them out.