Studio MOTIF Co. review for Printify: Print on Demand

Feb. 4, 2020

I have had the Printify app installed for over a year now. I really wanted this company to be my one stop print on demand solution. I have now had too many bad experiences with Printify to recommend them at all. Urgent order? There is no urgency on their end--or a way to communicate with the manufacturer. Rush shipping? Can't do that either (but if you go direct to the manufacturer, you can). Recently I have had to wait 12+ hours to get a reply to an urgent matter. They need to hire more customer service reps. In another order, the support told me that I should allow 6 weeks for the order to arrive. I asked them if they have ever dealt with real customers, because in an Amazon world of 2 day delivery, 6 weeks simply won't cut it and I had an irate customer on my hands. Go direct to the manufacturer and-- they can actually ship it is 3-5 days. Lastly, shipping costs for standard shipping are crazy expensive. $15 for a throw pillow? Order more than one of an item and you don't get any reduction in shipping costs; it's a flat fee x number of products, which can become crazy expensive for standard shipping. Sorry Printify, but too many issues over time to count you as a reliable source for fast delivery.