Printify: Print on Demand

April 18, 2017

Great design portal, but everything else about this app sucks. You cannot change your collection image and the descriptions never sync correctly with Shopify. Their customer service is a joke. Their live chat is a rouse and nonexistent. Their product prices are very high as well.

April 14, 2017

This company is not a wholesaler neither a manufacturer. Their price are the retail price proposed by their manufacturers: https://www.fifthsun.com/best-sellers/f/style/lightweighthoodie What is the point of this bullshit? It is better to find a manufacturer directly and deal with them. There is no point at working with them. They eat all the margin and gives rocks to you. For anyone who want to start with POD you should better looking at that kind of solution https://www.inksoft.com/options/ and deal with manufacturer in direct with https://sqetch.co/ You will win on the long term Peace guys

April 10, 2017

Seriously, HOW does this get 5 stars? They break my site every time I update products. They don't let you change collection images, but they push the old ones over and over, creating four times the work for every product update. Their product catalog is literally presented in random order, making product development a massive pain in the fking a. They never have chat available, although they claim to. You just get caught into an email vortex. The emails go on forever with CS speak and zero solutions. They often end with "sorry we're inconveniencing you." Literally that. Just . . . ugh. They are a mess.

Feb. 27, 2017

I tried to use this app. I kept getting glitches. Then after I had finally got the products how I wanted and I had filled out my account information I still did not see an easy way to add the products to my store. The prices were higher than described as well. Decided to just use another app. Disappointing.

Feb. 13, 2017

Can't add the app. Frustrating. I like their product selection, but it does me no good if I can't access it.

Feb. 4, 2017

for some reason i cant get it to connect to my store its telling me the web page can be found

Sept. 6, 2016

I'm very unhappy with this service. First of all, they ship via DHL, which takes significantly longer than any other service. I had a customer order products from my store as well as from printify and they didn't receive their printify products until 8 days after they received what I shipped them. Their app also drops the second address line moving from Shopify to printify, so I have 2 orders which are being returned to printify as undeliverable because it dropped the Suite/Apt. number from the shipping address. What should only take a few days to get from printify to Georgia is going to turn into a 4 week ordeal. Very dissatisfied, as are my customers.

June 6, 2016

If there was a minus zero rating it would fit. I had unending issues, sizes wrong, printing in the wrong place, items never arriving, that this company not only never rectified, they flat out would not respond about them. Do not base your assessment on an app. This company could not be any more unprofessional and faulty. My suggestion, avoid mountains of aggravation and a ruined reputation in addition to lost customers and find anyone other than this company to give your business to. I had daily orders and made this company money to boot which I so regret. Run now!

March 10, 2016

this was a great app if there is no errors. I am following this app from last 5-6 months and contacted the support many times but there is lot of errors. 1) not working on google chrome perfectly 2) even if we use the "Save preferences" option the description and prices reset to default 3) the product description rich text editor is not working correctly

Feb. 6, 2016

No more 2XL, and product generator no longer works. Great concept if it worked.

Dec. 12, 2015

Avoid this company for their shipping times alone. My customers are waiting an average of 2.5 weeks for shipment. Printify will blame it on the shipping companies but it is NOT. They first ship through DHL who then transfer shipment to the post office. I've had 6 customer complaints in two weeks and had to fully refund FOUR orders and reimburse shipping for several others. I reached out several times about this issue and was told that they've faced unexpected volume, blamed this shipping companies or some other excuse. I've lost money on every sale, they haven't offered me any kind of a refund. I'll admit they make nice shirts but there shipping times will piss off your customers and you'll end up reimbursing them anyway! Avoid this t-shirt fulfillment company.

Jan. 14, 2016

This app is SO disappointing! If I could put 0 stars on it, I would. My simple goal was to put up 5 mugs for sale on my website, on a page that said, 'Mugs'. You cannot do that with this app. (and they don't clearly state that either.) They have it set up to have each design as it's own 'category'. SO that means a separate page for each design. I have over 20 designs. I cannot have 20 pages, one for each design! My customers would never find anything! I have to have 5 or 6 pages, one for each TYPE of product. And, If this wasn't bad enough, this beta version does not have proper tech support. All communication must be done for email and it takes 24+ hours for them to get back to you. They don't even have live chat during business hours. Shopify should not have allowed this ridiculously designed and unsupported app to be among their choices. Seriously. -------------- And here's my update from the above review 2 months later. I wish I could add another 0 stars. Someone from Printify called me soon after I wrote the above review and told me the issue of 'collections' and being able to have a page of mugs, not a page for every design was now fixed. He sent me a follow up email (this is a direct quote from the email) saying, " I would greatly appreciate that you hold back your ass tore review until we guide you through the app and give us a second chance." (I could hardly believe that that kind of language was used. Seriously? an 'ass tore' review? I was and am simply stating my opinion and experience with this company. Believe me, I am being nice here after hours of wasted time and tenacious focus to make this app work, and having no chat support, etc. And, I have to add, that the guy on the phone gave me a # to call if I had any Qs or wanted help learning the app. I called that # twice and left a msg both times asking for assistance and NEVER received a call back. ) So earlier this week, I gave the app another try. I had no reason to doubt the person who called me saying this glitch was fixed. I went forward in full faith that I could now sell 5 mugs on a page named 'mugs'. I tried and tried and could not get it to do what I needed, so I emailed them, sure that I was missing something. (they have no live chat, remember). Of course that also meant that I could no longer work on this area of my business while waiting for their reply, but I was still looking forward to knowing how to do this. The email reply came this morning (surprise! a first! a response within 24 hours). AND. Drumroll. The response was: "Each uploaded artwork is a separate collection. Therefore, different mugs cannot be in one collection." and of course, the obligatory, "If you have any other questions, I will be happy to help you." I DO have other questions. Why did someone call me and tell me the issue was fixed? Then why did that same person email me ask that I take off my 'ass tore' review and then give me a phone # to call and never return my messages? Why did Shopify allow this app? Who goes to a store and wanders all around looking for products organized by the artwork on it? (tip - people don't usually do that, and no profitable store is set up that way. If you want a mug, you go to the section of the store that carries mugs! It's not rocket science.) Why have they not updated their text on their app to explain what can and can't be done? and, WHY even try to use this app if it won't let you display the products in a way that makes sense to the customers? Lastly, I have to say that I had to go with the different app: 'Printful' to produce my mugs. They're more expensive but they have much higher integrity, helpful phone support during business hours, email support anytime and excellent customer service. My customers are happy and I'm happy as to how promptly Printful has reordered and sent out with priority when they've made a mistake.

Oct. 30, 2015

horrible 4 days to repair the custom Mockup generator and still not working