LiveWireBikes review for Privy ‑ Pop Ups, Email, & SMS
Jan. 24, 2020
Was happy with the service UNTIL they decided to pause my free plan campaign I had set up saying that my search volume was getting too high. So they advertise the next paid plan is required when you receive over 5,000 visitors/month. That's fair but I am currently at 2,500/month. VERY VERY shady practice if they falsely advertise plan limits like this. If not resolved you will lose my site. **Updated** You guys are asking me to reach out? I already tried to schedule a call with you guys this morning and nobody called me back from your "support" team after I scheduled a time to talk. What a joke and a waste of my time.
Thank you for the feedback, and I'm sorry you were disappointed by our recent price change. We believe our new pricing puts us more in line with the needs of the market and the majority of our customers who are getting more features for a better value. If you're an existing customer and your price was negatively impacted by this change, we'd be happy to work with you! Just shoot us an email at [email protected] and we'll put you in touch with the right people.
