Privy ‑ Pop Ups, Email, & SMS
Privy ‑ Pop Ups, Email, & SMS for Shopify Stores
Rating
4.6
feedback
24,917
chart
#48
All reviews
Rating Breakdown
Review RSS Feed
July 2, 2019
It never worked i wasnt able to get the popups to work, i tried changing the settings but its doesnt help
Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at [email protected], check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training
July 1, 2019
Very disappointed, your plan is easy to misunderstand, I pay $24 but can't send Abandoned email, I have to pay separately, and the reply is not timely.
Thanks for the feedback and sorry about the issues you are experiencing. I forwarded this issue to our support team and they should be in touch.
June 26, 2019
Very disappointed . I was told that only high paid accounts get phone assistance...Shopify provided EXCEPTIONAL customer service regardless of how much their clients pay.
Thank you for the feedback and sorry about the issues you may be experiencing. Please send us an email at [email protected] or pop in our live chat and the team will be more than happy to help with any trouble you may be having as soon as they can.
June 26, 2019
How can you ask for a review after using your app for 2 min. ? Please let me test your services before asking me for a rating every other second.. I'll give a review when ready!! Please read text
Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at [email protected], check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training
June 25, 2019
Used to be wonderful. Now they've gotten disgustingly greedy!!!! Went from a free app for simple email pop-ups, with reasonable prices for upgrades, to now a literally useless app for anyone with any remote amount of traffic to their website. Went from free to $70 a month just for a single damn pop-up! Outrageous. Cancelled and moving on to another FREE app for a simple damn email pop up. Reevaluate your decisions. You would have got more money out of me by offering small reasonable add-ons, than gouging all your highest traffic customers forcing them to move to other reasonable and often FREE apps that do the same thing!
Thank you for the feedback, and I'm sorry you were disappointed by our recent price change. We believe our new pricing puts us more in line with the needs of the market and the majority of our customers who are getting more features for a better value. If you're an existing customer and your price was negatively impacted by this change, we'd be happy to work with you! Just shoot us an email at [email protected] and we'll put you in touch with the right people.
June 25, 2019
TOO DARN COMPLICATED. IVE BEEN TRYING TO INSTALL AN EMAIL CAPTURE APP, THERE ARE SO MANY STEPS INVOLVED WITH USING THIS APP I UNINSTALLED IT AND REINSTALLED IT AND STILL HAVING A DIFFICULT TIME
Thanks for the feedback and sorry about the issues you are experiencing. Please send us an email at [email protected] and the team will give you a hand when they are back online.
May 10, 2022
Read this, Privy decided to download additional customer contacts in March 2022 which caused our pricing to triple. If this also happened to you reach out to support for them to correct your lists. This was a very bad decision privy made.
June 21, 2019
Muito chato isso.. eu ainda não utilizei, então como posso faze um review? E ainda pede 100 caracteres..
June 14, 2019
THIS APP WILL RUIN YOUR CODE AND LEAVE BUGG ON YOUR SITE. DEFAULT CAMPAIGN WILL START RUNNING WITHOUT NOTICE AND YOU MAY NOT BE ABLE TO TURN IT OF EVER AGAIN. BE PREPARED TO GET FUCKED OR LEAVE THIS APP. Honest advice form Shopify OG.
Thanks for the feedback and sorry about the issues you are experiencing. Please send us an email at [email protected] and the team will give you a hand when they are back online.
June 13, 2019
not so great so far, a lot of bugs, the plans are not clear, and I'm still looking for a way to have some futures. We will give it some more time but if it will keep on the same way we will have to look for an alternative ... even this pop us is buggy
Thanks for the feedback and sorry about the issues you are experiencing. Please send us an email at [email protected] and the team will give you a hand when they are back online. We also have lots of tutorials at privy.com/tutorials and offer live training to new users on a weekly basis. Check it out here! https://www.privy.com/training
June 10, 2019
fucking terrible would never do this mother fucking thing ever again ya'll can just fuck right off bunch of hoes.
June 7, 2019
idk how to use this app and they are making me write a review to complete the account. im not sure how to make an email campaign too
Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at [email protected], check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training
June 6, 2019
This app is not my favorite. It isn't easy to understand or to manipulate within the designs. It is kind of confusing why you can't move the verbiage to any part of the photo within the designs. It just isn't working for me!
Thanks for the feedback and sorry about the issues you are experiencing. Please send us an email at [email protected] and the team will give you a hand when they are back online.
June 4, 2019
I've been trying to get something resolved so I can start using abandon cart. to have to wait up to 36 hours to get assistant doesn't make sense. I have a company and my turn around time is 24 hours responding within hours. very disappointed in the turn around time.
Thanks for the feedback and sorry about the issues you are experiencing. I forwarded this issue to the support team and they should be in touch.
May 28, 2019
This review-pop-up is really annoying when I'm new on digital marketing and I barely can understand what a list is. Hope the whole app helps to build and grow my business. I don't know if I'll be given the chance to write a new review.; for the moment, I still don't know.
Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at [email protected], check out our help docs at help.privy.com, OR sign up for free live trainings at privy.com/training
May 27, 2019
just installed, let's see the results in few days ........................................................
Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at [email protected], check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training
July 9, 2019
I was using the spin-to-win feature and it used to work great, unfortunately the ¨new pricing plan¨ its so unflexible that you need to pay for all features even if you don't use them just based on your website page views, in my case $250,00 monthly. That ends up making me choose for a different option.
Great to hear, thanks! If you need any help don't hesitate to reach out to our support team at [email protected] or check out our help docs at help.privy.com
May 22, 2019
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Thanks for the review! Let us know if we can be of any help at [email protected].
May 20, 2019
i dont like this app, too complicated to create email and promote products, is a waste of time, and very confuse to costumers when sign up in your website or newsletter
Thanks for the feedback and sorry about the issues you are experiencing. Please send us an email at [email protected] and we'd be happy to help.