Privy ‑ Pop Ups, Email, & SMS
Privy ‑ Pop Ups, Email, & SMS for Shopify Stores
Rating
4.6
feedback
24,917
chart
#48
All reviews
Rating Breakdown
Review RSS Feed
May 13, 2019
This is ridiculous that I can't even email my subscribers without opting in to the monthly plan. Going to delete and choose a competitor after our launch!!
Thanks for the feedback and sorry about the issues you are experiencing. I forwarded this issue to the support team and they should be in touch.
May 13, 2019
Just downloaded this Privy app, and still exploring. Thus it is still too early to give a honest review now. So, i have to give a 3* rating to be neutral now. I am forced to write about this app, so i have downgrade the ratings to 1* now
Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at [email protected], check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training
May 7, 2019
I DON'T KNOW? PERHAPS YOU SHOULD HAVE ME RATE THE APP AFTER IT IS FULLY INSTALLED AND HAS BEEN USED.
Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at [email protected], check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training
May 5, 2019
The customer support behind this business is shity. I submitted a Complaint and someone reached out to me Via email one time and never responded to me again. I even explained early on how I wanted to cancel my subscription and downgrade back to the free account because the paid account is not worth the extra money. A few weeks later (still no reply from the original agent who reached out or anyone else from privy) they still charged my card. DO NOT pay for a subscription it is a complete waist of money.
Thanks for the feedback and sorry about the issues you are experiencing. I forwarded this issue to the support team and they should be in touch.
April 30, 2019
this is not helpful ………………………………………. ……………………………………………………………………………………………………………………………………………………………………………………………………...
Thanks for your review! Anything we can help with to raise your rating and help you get going? Hit us up anytime at [email protected]
April 25, 2019
Clunky plugin that is very difficult to use. Takes forever to contact support just to be brushed off.
Thanks for the feedback. This is definitely not the experience we want our customers to have, and we sincerely apologize. We appreciate your patience and understanding - someone from our support team will be reaching out ASAP.
April 23, 2019
This app has many glitches and if difficult to operate. The email pop up just layers each element on top of one another instead of listing the elements one below the last.
Thanks for your feedback and sorry for any frustration you are experiencing. The elements are layered so that you can create different design effects and control exactly how your pop up looks. You can also reorder the layers by dragging and dropping them so that they look and behave the way you would like. We always recommend the form and submit button being the top two layers so that nothing is blocking that experience. If you need help, give us a shout at [email protected]
April 22, 2019
Ainda Não testei ja querem minhas qualificações,volto e coloco nova avaliação depois que testar o app
Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at [email protected], check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training
April 17, 2019
It’s cool. It’s fine. I’ll keep working with it. The paid version is kind of high.....................helo..nono. The review pop up
April 15, 2019
Катастрофа! Я должна была сообщить свой телефон, потом зарегистрироваться и в результате все слетает и выдает сообщение, что что-то пошло не так!
Извините за проблемы, которые вы испытываете. Пожалуйста, напишите нам на [email protected]
April 13, 2019
Havent had a chance to use the app yet because it made me review first....will change rating after use
Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at [email protected], check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training
April 11, 2019
NOT A MAILCHIMP REPLACEMENT. Price for email service more expensive than mailchimp. Complicated integrations with no phone support available. Email reply from support 2 days after submission. Of course you can talk with sales at nauseam. Attempted to cancel within the first hours of signing up and was told no refund possible. Make sure to do your homework before aligning your business email needs with Privy.
April 8, 2019
The app started out ok but now it will not allow me to do any editing. Design has zero function. Have to wait 24-48hrs for customer service but I am working right now.
Thanks for the feedback and sorry about the issues you are experiencing. Please send us an email at [email protected] and the team will give you a hand when they are back online if you haven't already connected with them.
April 5, 2019
forget about it xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Thanks for your review! Anything we can help with to raise your rating and help you get going? Hit us up at [email protected]
March 30, 2019
I'd prefer ads instead of making a payment. Every good feature that is worth having cost. Otherwise, decent.
Thanks for your review! Anything we can help with to raise your rating and help you get going? Hit us up at [email protected]
March 27, 2019
----------> Wait to use the app before give a rate. <--------- Bougui Bougi troum pidoum boum tssssss
Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at [email protected], check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training
March 27, 2019
Technical support is very bad. Application sloppy. Work with applications like Conversio, your pro.
Great to hear, thanks! If you need any help don't hesitate to reach out to our support team at [email protected] or check out our help docs at help.privy.com
March 25, 2019
After using this app for under a year, they announced they would not longer support shopify! Why in the world would they do that when so many people use the app!
Hi there. I just saw your review and can assure you that nothing has changed or will change about our strong integration with Shopify. You may have seen our emails about Mailchimp and Shopify's integration going away, but Privy's integrations with both remain 100% intact. If you have any questions, please give us a shout at [email protected] and we apologize for any confusion!
March 23, 2019
haven't even started and there asking for a review really ..........................................................................................
Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at [email protected] or check out our help docs at https://help.privy.com
March 21, 2019
The app should have the option to change the campaings for the "sign ups". Also it would be great if you adapt the app to different languages like spanish, it will be very useful.
Thanks for your feedback. I'm not sure I understand what you mean by changing the campaign for signups. Our pop ups and other displays are super customizable. If we can be of any assistance, please contact us at [email protected]. We'd love to help.