Privy ‑ Pop Ups, Email, & SMS
Privy ‑ Pop Ups, Email, & SMS for Shopify Stores
Rating
4.6
feedback
24,917
chart
#48
All reviews
Rating Breakdown
Review RSS Feed
March 19, 2019
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Thanks for your review! Anything we can help with to raise your rating and help you get going? Hit us up at [email protected]
March 16, 2019
Well, I just spent an hour making a newsletter sign-up pop, and SAVED it,and I'm not sure where it is or how to find it.
Thanks for the feedback and sorry about the issues you are experiencing. Please send us an email at [email protected] and the team will give you a hand when they are back online.
March 15, 2019
I set the campaign but most times it does not show on website, that's sucks. I think there's some delays of your hot service.
Thanks for the feedback and sorry about the issues you are experiencing. I forwarded this issue to the support team and they should be in touch.
March 11, 2019
Extremely Dissatisfied. I upgraded my account in order to send abandon cart emails, I did so and I am still unable to send abandon cart emails. I was also over charged for my subscription. I have now been trying to get in contact with Privy for nearly 2 weeks via both their online support and multiple emails on there contact page and still have had no response. The worst customer service, DO NOT RECOMMEND.
I'm sorry for this experience. I've flagged this for the support team and you should be hearing from us shortly if you haven't already.
March 7, 2019
This app seems useless, and doesn't function good. Really frustrating. I set the campaign but most times it does not show on website. workers doesn't respond to emails Experience was very bad. rate is poor.
Thanks for the feedback. I'll have someone from our support team reach out to give you a hand.
March 9, 2019
working well so far.hope it adds more value along the way.im yet to see it’s benefits.manage to capture emails so good
Thanks for the feedback! We actually have lots of tutorials at privy.com/tutorials and offer live training to new users on a weekly basis. Check it out here! https://www.privy.com/training
March 1, 2019
I will review once I have it up and running. Kind of silly to ask for a review during the setup process, don't you think? I resent the popup not accepting this review and assume it is because it was too short. Okay, that wasn't it at all. Perhaps you don't allow one star reviews???
Totally understand. As you get started, feel free to reach out to us for help at [email protected] or check out our help docs at https://help.privy.com
March 1, 2019
really slow to use and seems very basic. not too sure if ill use this for much longer. very generic designs
Thanks for the feedback and I'm sorry you couldn't find any pre-built designs that meet your needs. With the Privy designer, you can change almost anything and we see a lot of customers building really cool displays. Check a few out here: https://www.privy.com/blog/customer-spotlight-3-campaign-ideas-to-engage-shoppers Hope that helps!
Feb. 28, 2019
Total waste of time and money. The free version did nothing we wanted it to so we upgraded to the $79 version and found it was very overpriced with basic functionallity (there are plenty of free options out there doing the same thing). We politely requested a refund which we were told NO. $$$ down the drain
Feb. 28, 2019
Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.
Thanks for the feedback, let us know if you need help getting going at [email protected]
Feb. 22, 2019
i need some help and no one to talk to ?! can anyone contact me regarding this ? I would love to try this out but hello?
Feb. 22, 2019
I installed it and within 2 hours it stopped working. I don;t have the time or inclination to submit a faukt report within such a short time.
Feb. 22, 2019
Not sure yet - just installed it so let's wait and see after a little while of setting up using etc .
Feb. 16, 2019
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Feb. 13, 2019
I just started using this app, I cannot give a review at this time. When i have used it for a while then you may get a review, Unfair to ask for one before I could had a chance to use it.
Feb. 12, 2019
This app installs on the theme, although Shopify CLEARLY indicates that it's not optimal to do that. Because of apps like these, website load slower. Why pay money to the developers who don't do the right thing and don't think about their clients?
Feb. 1, 2019
IT KEEP CRASHING EVERY TIME I'M DONE DESIGNING MY POP UP WHEN I GO SAVE IT. I HAVE TO REOPEN THE APP
Jan. 29, 2019
Design is good but my shopify customers would have terrible user experience if we choose the free plan. Tried signup campaign. The gray privacy label out of window and the fixed 10% OFF window are ruining user's shopping experience. I wish there were pics upload function here so every1 can see them. You can do better, privy.
Jan. 18, 2019
The registering of sending domains just fails to work properly. It will randomly change from saying things are verified to saying that they aren't, while saying that the expected value is the exact same as the found value.