UNIQ's - Gift Store review for PC ‑ Product Options
June 13, 2020
Updated my product in my store. It doesn't showed inside this apps. ZZzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz
Hello! This is Sean, the Customer Success Manager for Product Customizer. I'm so sorry that there was a delay between when you updated a product on your store and when it showed in our app. Usually that takes 1-2 seconds... sometimes if it is a bigger change (or a whole bunch of changes), it can take 1-2 minutes. Can you let me know if you saw that issue again? It should be VERY rare with our app. We are always also working on improvements to our app, so we will be working on this right away! Thanks so much! Let me know if there is anything we can do for you to earn a better rating here... we try very hard to give 100% of our clients an AWESOME experience, 100% of the time! :) Sean H & The Product Options & Customizer Support Team
