PC ‑ Product Options
Product Options & Customizer | Personalize Product Variants
Rating
4.8
feedback
1,788
chart
#423
All reviews
Rating Breakdown
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Dec. 10, 2019
This app is literally amazing! What really blew me away was the great customer service. I switched themes and realized that it didn't work as seamlessly as my previous theme. I reached and literally within 20 minutes I not only got a message well received email, but I got a "I've resolved those issues for you can you take look to verify that is has been resolved?" I am extremely impressed. It's very easy to use and fits exactly what I need!
Hello friends from Fantastic Pawz Pet Stuff! Your store is awesome! Glad the app is amazing for you -- we think it's great as well! Also, we're proud of our staff and glad they provided timely support. Appreciate the top notch review... Hope your Fantastic Pawz Pet products sell massively! -Sean the Customer Success Manager & The Product Options and Customizer Support Team
Dec. 8, 2019
The team responded to my inquiry really quickly! This is a pretty good application for people who don't code like myself!
Hello friends from Aziana Business! Many thanks for taking the time to give us this 5-star rating. Our team does try hard to respond quickly and we're thrilled that the application is working for you! We appreciate your business and hope your store sells millions! :) -Sean the Customer Success Manager & The Product Options and Customizer Support Team
Dec. 6, 2019
Super easy to use, integrated with my website within 5 minutes, and the customer support team was able to help me really quickly customize the look and feel of their product within my product page. 10 stars!
Hello friends from Shop Cityhome! So awesome you went the distance to leave us this GREAT review. Thanks for the kudos for our support team -- they work hard for our customers! Also glad you found our app easy to use -- we have a good solutions for stores who customize products, and we hope yours is a huge win online! -Sean the Customer Success Manager & The Product Options and Customizer Support Team
Dec. 16, 2022
I have used this app for years, but the recent update has created issues without any warning. Hoping that in the new year they can resolve the flickering at checkout as it has an impact on user's trust at a crucial moment
Hello friends from Lucy Coggle! Your store is awesome! Glad our app has supercharged your store conversion! We feel think our app is great too :-) Also, we're proud of our staff and glad they provided you good support. Appreciate the top notch review... Hope your Lucy Coggle products sell massively! -Sean the Customer Success Manager & The Product Options and Customizer Support Team
Nov. 29, 2019
This app is exactly what I needed to help me offer different options for my customized goods. Once you install the app the team does all the coding work automatically without having to ask, makes it super easy! Steven was super helpful answering all my questions and getting me up and running. Look forward to working together for a long time!
Hello friends from Fur-Ever Style! Thanks for the good word here, and the time you took to leave it! So appreciate it. Glad you feel our app is great and that Steven was super helpful. We are pretty proud of both the app and our support team :-) May Fur-Ever Style be massively successful! -Sean the Customer Success Manager & The Product Options and Customizer Support Team
Nov. 28, 2019
This app is not working and now a days we have to work with everything ready for Christmas and more promotions.. Please react!!!!!!
Hello! This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous :) You left a negative review for Product Customizer a long time ago and I am emailing to see if you wouldn’t mind removing it (or adding more stars)? We have already made several improvements and fixes to past issues with this app - and it REALLY helps our ranking on the App Store if we can remove the handful of negative reviews. Please let me know how I can support you and help in return? I appreciate it very much! -Sean & the Product Customizer Team ------------------------------ Previous reply: Hello friends from Minfy.mx! We had a bit of a scare with our server yesterday morning, but it turned out to be a non-issue. We just always want to over-communicate in situations where users might be affected, and we always put a message up if there is any chance our server might be in a backlog. Please let me know if you have any questions -- and let me know what I can do for you to convince you to give us a few more stars on your review? We are here to help, 24/7 M-F, and most hours on the weekends as well. Thanks for your communication! -Sean H & The Product Customizer Team
Nov. 28, 2019
What makes this app special than all other apps is their "Support" I had an issue and they helped me all the way through with no hesitation. Respond time was about 10-20 minutes which is impressive. Thank you Benedict!
Hello friends from TheGeniuneMoonLamp! SO appreciate the time you took to give Benedict the kudos, and to write this review. We hope your store is immensely successful in the Shopify space! Let us know if there is every any questions or issues -- always here to help :) -Sean the Customer Success Manager & The Product Options and Customizer Support Team
Nov. 28, 2019
This app is superb, user-friendly and the customer service is even better! The installation is auto and fast as hell. Steven was extremely helpful and worked tirelessly to get me exactly what I needed. This app is one of the most useful app I've ever used on my Shopify stores.
Hello friends from MoxieStore! So awesome you went the distance to leave us this cool review. Thanks for the kudos to Steven-- he works hard for our customers! Also glad you found our app user-friendly and useful -- we have a good solutions for stores who customize products, and we hope yours is a huge win online! -Sean the Customer Success Manager & The Product Options and Customizer Support Team
Nov. 27, 2019
Takeen is awesome rep he always answers promptly and did 6 adjustement for us to get it working. We appreciate his effort
Hello friends from Frozen Stars, Thanks for this great review for our app. We agree that Takeen is awesome - and we appreciate you saying so. Hope your store sells millions online! :) -Sean the Customer Success Manager & The Product Options and Customizer Support Team
Nov. 27, 2019
This app is wonderful, very user friendly and the customer service is even better! Benedict was extremely helpful and worked tirelessly to get me exactly what I wanted in an app. From testing out different variant options to making sure my variants looked aesthetically pleasing on my website. This company is one of the best ones I’ve gotten the pleasure of working with on Shopify!! Thanks!
Hello friends from Sher Lighting & Design! Super cool of you to leave us this top-notch rating on the Shopify app store. So glad you think our app is wonderful and that Benedict was able to help you successfully customize your app. We love what we do and hope that Sher Lighting & Design is super-popular online! -Sean the Customer Success Manager & The Product Options and Customizer Support Team
Nov. 25, 2019
This app is just amazing for my shop ! My clients can upload their files now ! The support is just great. Thanks a lot for your Help ! Ama
Hello friends from Ama Illustratrice! Your store is awesome! Glad the app is amazing for you -- we think it's great as well! Also, we're proud of our staff and glad they provided timely support. Appreciate the top notch review... Hope your Ama Illustratrice products sell massively! -Sean the Customer Success Manager & The Product Options and Customizer Support Team
Nov. 23, 2019
This app is great for adding variants...very easy to use and quick response for customer support....definitely would recommend it to anyone
Hello friends from willowcreekcanyon! Really appreciate you taking the time to leave this great review! Glad you feel our app is great and that the support team is too. We are pretty proud of both :-) May willowcreekcanyon be massively successful! -Sean the Customer Success Manager & The Product Options and Customizer Support Team
Nov. 20, 2019
This app is perfectly meet my needs. There is a brief interlude that it didn't show customize price on the cart page so that I contact them. Their reply is immediately and steve help to solve the problem for 2 days. Recommend it for customize!!
Hello friends from WOODUCE! Thanks for the good word here, and the time you took to leave it! So glad you feel the app perfectly meets your needs. Also, Steven rocks for sure -- so glad he got your issue sorted out. We hope WOODUCE is massively successful! -Sean the Customer Success Manager & The Product Options and Customizer Support Team
Nov. 19, 2019
I encountered some problems during the installation. It may be that the theme and the app are in conflict. They are very timely and patient to help me deal with it.
Hello friends from leatherpop! Thanks so much for this kudos! We love that you recommended our app out there, and that you felt our support was timely and patient. We work hard at providing good support ;) Best of luck to your store!! -Sean the Customer Success Manager & The Product Options and Customizer Support Team
Nov. 18, 2019
LOVE this app, it’s saved us countless hours and is so easy to use. If you have any issues at all, the staff you email and they help you instantly. Seriously couldn’t write enough about this! Check out our shop to see how it is used. Sprinkledwithpinkshop.com
Hello friends from Sprinkled With Pink! Super cool of you to leave us this top-notch rating on the Shopify app store. So glad you LOVE our app and that our support team met your needs quickly. We love what we do and hope that Sprinkled With Pink is super-popular online! -Sean the Customer Success Manager & The Product Options and Customizer Support Team
Nov. 18, 2019
Kevon was an amazing help. I had a lot of small details that I needed to adjust and he did them all in a quick and timely fashion.
Hello friends from Moce Sports! Thanks for the good word here about our app, and the time you took to leave it! So appreciate it. Kevon rocks for sure -- so glad he was an amazing help and the support was quick and timely!!" May Moce Sports be massively successful! -Sean the Customer Success Manager & The Product Options and Customizer Support Team
Nov. 10, 2019
We have been successfully using the app for a couple of years, does exactly what it says wonderfully! Even better is the "fast and serious" support we had from Steven when we updated our Theme this week-end. He fixed our code (on a Saturday night!) and we were up and running again in a couple of hours! Thumbs up for the support!
Hello friends from Soccer Sport Fitness! Thanks for the good word here about our app, and the time you took to leave it! So appreciate it. Steven rocks for sure -- so glad he got your issue sorted out and we love that you think our support is "fast and serious!!" May Soccer Sport Fitness be massively successful! -Sean the Customer Success Manager & The Product Options and Customizer Support Team
Nov. 8, 2019
The support we have received has been excellent. They helped us integrate the app with our theme and even helped us fix an issue that another app had caused!
Hello friends from Queen of Cups Lingerie! Many thanks for taking the time to give us this 5-star rating. Our team does try hard to respond quickly and implement fixes in real-time and we're thrilled that you think the support is excellent. We appreciate your business and hope your store sells millions! :) -Sean the Customer Success Manager & The Product Options and Customizer Support Team
Nov. 8, 2019
The team offers fast & professional service and it's also very easy to work with. Sent an email regarding to a glitch and got fixed in 10 mins. Impressive!
Hello friends from GoPlates! Thanks so much for this great kudos! We love that you recommended our app out there, and that our support was impressive. We work so hard at it ;) Best of luck to your store!! -Sean the Customer Success Manager & The Product Options and Customizer Support Team
Nov. 7, 2019
This app is a good solution to listing custom products outside of what stock Shopify offers. Fairly simple to setup and use. Support has been great (we have been using this app for over 4 years now), Kevon and Takeen were quick to respond and fix glitches that occurred when migrating themes, thanks for the great service and app.
Hello friends from All Day Vapes! Super cool of you to leave us this top-notch rating on the Shopify app store. So glad you felt our support was great and Kevon and Takeen were able to resolve your issues. We love what we do and hope that All Day Vapes is super-popular online! -Sean the Customer Success Manager & The Product Options and Customizer Support Team