PC ‑ Product Options

Dec. 17, 2018

this is very well!!!!!! Great service, quick support！！！！！！！！！！！ this is very well!!!!!! Great service, quick support！！！！！！！！！！！

Dec. 10, 2018

very good app. wonderful customer service!!! My product has over 500 SKUs. This app do help! Thank you for your team!!!

Feb. 8, 2023

I have been using Product Customizer for about 4 years. It started as a great app, but the functionality and customer service have declined significantly. I have had multiple issues with the app in just the last 6 weeks - from color and image swatches not displaying to the more serious issue of none of the product options displaying and customers not being able to place orders on my site. I am very tech-savvy and I find the app cumbersome to use. If you have just one option per product, you should be fine. If you are looking to do anything more complex than that I do not recommend this app at all. It took 5 weeks to get a resolution to the issue of the color swatches not showing. I would contact them weekly for an update and I was repeatedly ignored. Yesterday, the conditional logic stopped working on an entire collection of products. It has been over 24 hours and they have not responded or resolved the issue. I am losing sales and multiple customers have contacted me because they are unable to place an order on my site. Additionally, my site speed has decreased from 46 to 22 because of this app. For an app that costs MORE than Shopify itself, I expect much better performance and service. I would have ditched this app long ago but I have hundreds of products and I do not yet have the time to research and install a new option.

Sept. 21, 2022

Shevaughn was super helpful with updating an issue which occurred when I updated my new theme. I have been using this ap for years and it has been perfect for my online store. I sell customised phone cases, it allows customers to input their personal name/initials or upload a photo, rather then leaving those details in the 'Notes' section of the cart, like they were doing previously. Thanks Sam - Minca Cases (www.mincacases.com)

Nov. 21, 2018

Very nice solution. It is easy to install and modify. The customer Service is quick and very helpful. I am quite satisfied with this solution. Thank you Daniel!!

Nov. 15, 2018

We've recently started to customize a few of the products that we sell and were looking for an app that would allow us to not only offer multiple options, but also to charge based on the option(s) picked. After looking at a few different ones, this was EXACTLY what we needed. The ability to create templates and logical rules for the various options makes this app very, very worth the price. Easy to set up, easy to use. The developer even does the install for you quickly and is very responsive if you have questions. I wish I could give it more than 5 stars.

Nov. 8, 2018

The conditional logic is perfect at making a clean checkout experience for my store. Great product.

Nov. 6, 2018

These guys are amazing!!! Awesome plugin!! You cant go wrong and there support is top notch!!! I would highly recommend them.

Nov. 6, 2018

This app is reliable and easy to use. I sell customizable products, and the Product Options app is critical for my business. While it may not have quite as many features as other product option apps I tried, it works perfectly without any problems or bugs that I've seen. Their support is outstanding, and they'll be there to help you with any questions or problems that come up.

Nov. 1, 2018

Super quick in replying to my query to get me up and running again. (my oversight not theirs). Thank you

Oct. 31, 2018

Just switched over from another product options app and have been pleased with this app so far. Functions well.

Oct. 30, 2018

The customer service goes above and beyond! I was blown away! I have been using this app for years and love it!

Oct. 22, 2018

This app allows me to create as many custom options as I need to make purchasing easier for my customers. ShopStorm is always quick to help and correct any issue. This is overall a great app and very easy to use!

Oct. 21, 2018

The app has allowed me to create personal filters and product customisation, making our website very convenient for both our customers and for us. Jim has assisted us well in setting up the app and answered all my questions in an efficient and polite way. Highly recommend!

Oct. 19, 2018

I used his app to hep me create customized products. Simple and easy to use and it works great. I would highly recommend it.

Oct. 18, 2018

We’ve used just the basic part of the app, and it has been easy to use for us to add more customized options for our shop.

Oct. 17, 2018

The app is great when it will actually load. I find 9/10 times when trying to open the app it now goes to a blank page and I can't customize any products. Really annoying.

Aug. 20, 2018

Code screwed up my site by automatically adding extra charges to cart and it took days for them to respond. Never fully fixed the issue or offered an explanation.

Aug. 15, 2018

VERY helpful...delighted that I don't have to press a save button every time I add an option. Love the way it looks online as well. Thank you!!!!

Aug. 11, 2018

Product Customizer is "OK" as a starter app, but has limitations that unfortunately are holding us back. Just went "blank" on us this morning and unable to modify or view any options.