All reviews

Rating Breakdown

  • 5
    90% (267 ratings)
  • 4
    4% (13 ratings)
  • 3
    2% (5 ratings)
  • 2
    1% (2 ratings)
  • 1
    3% (8 ratings)
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4 / 5 Share

Nov. 10, 2017

Easy to install and setup, especially compared to some of the others I looked at. Support has been phenomenal - very fast and super helpful each time!

Using app

2 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 10, 2017

Really easy to use custom options app ! Tried a few and this one is the best by far. All I was looking for (conditional logic, added products) was included, UX is very good, price is reasonable, setup for 25$ quick & perfect. Really good app.

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 21, 2020

I've been using this app for many years now and it's been a game changer for my business. We sell many items with custom specs that simply cannot be achieved using native Shopify options. That's where this app shines: It's intuitive and lightweight on the theme. The best of all is the support service which is professional and quick to act. I very much recommend paying the installation fee to have the W3 team iron out everything for you and have the app up and running right away. Highly recommended app and service!

Using app

Over 2 years

Total reviews

16

Average rating

4.4

5 / 5 Share

Sept. 20, 2017

Fantastic app. Really easy to use and set up. Customer service was fantastic at helping me get things just they way I wanted them. Thanks guys. Update: Had some issues with what customers were seeing (not the apps fault) and within a few hours of contacting them Jason had the solution for fixing it, now running like a dream. Can't speak highly enough.

Using app

Almost 2 years

Total reviews

12

Average rating

5.0

5 / 5 Share

Sept. 1, 2017

LOVE THE APP AND THE CUSTOMER SERVICE!!!!! They've resolved the issue and roadblock for me within 24 hours. Thanks Megan! :)

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2017

LOVE the app and customer service. These guys are really there to help you succeed and make sure you are 100%. Thank you Megan!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2017

The customer service for this app is second to none! They have helped me every step of the way while I was setting up and resolved all my issues promptly. Honestly some of the best customer service I have received from any shopify app, would recommend to anyone.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 27, 2017

Easy to use! Wonderful tool that customizes to your liking. Need help? Their support team is wonderful. Justin in particular has been amazing to work with. Zero complaints! Thanks for providing such a wonderful tool!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 27, 2017

This app is very easy to integrate and use. Amazing customer service - fast, reliable, and very supportive. 10/10 highly recommend!

Store

Vohco

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

July 19, 2017

If you need "conditional options", choose this app. Clean, simple, and a fraction of the cost compared to the expensive competitors. Fast customer service if you have any trouble installing the app! Thanks!

Using app

20 days

Total reviews

5

Average rating

4.2

4 / 5 Share

July 17, 2017

Très bonne application ! Les options proposées par shopify directement, avec le thème que j'ai choisi pour mon site, ne suffisaient pas pour gérer la vente de mon produit. J'ai trouvé cette application de customisation de produit qui conviens tout à fait à mes attentes et qui permet d'ajouter une plus-value sur mes produits. IL FAUT CEPENDANT PREVOIR QUE LE DEPLOIEMENT DE CETTE APPLICATION DEVRA ETRE FAITE PAR W3 (25$ supplémentaire). En effet le fait de devoir modifier des lignes de code HTML n'est pas trivial pour tout le monde et qui plus est si votre site internet est construit autour d'un thème personnalisé. Cela dit, le service après vente (le support) est réactif, disponible et prendra le temps d'adapter l'application pour votre site web sans coût supplémentaire (jusqu’à maintenant pour moi). Je suis, pour le moment, tout à fait satisfait de cette application et la recommande volontiers.

Using app

About 1 year

Total reviews

1

Average rating

4.0

5 / 5 Share

July 14, 2017

BLOWS BOLD AP AWAY! We have been fighting and searching high and low to find an ap that allowed us to offer more options than Shopify's ridiculous cap of 100 variants. We tried Bold which is one of the largest AP companies on shopify and their options ap was NOT even formatted for mobile devices..WHAT THE HELL? I mean 82% of our customers shop and buy on mobile devices. 2. This ap is super super simple to use and integrated into our store theme with no problem. They offer a professional instal for only $25.00 WELL WORTH the money to get it done quickly and correctly. 3. At only 8.99 a month the Price is unbelievably fair for what you get! 4. This allows us to offer value package and bundles to our customer they they can choose from say 10 different options plus they can also customize their own shirts, hats and bundles as well as offering personalization on stickers and engraving on key chains ect. 5. GAME CHANGER for us! Now instead of having pre set value packages they can now choose from countless options and this drives revenue way up. We have been using it for less than 48 hours and already seen a jump when we offered the product options on several of our packages. I highly recommend this ap simple easy and best of all it WORKS the way it's supposed to!!!

Using app

About 3 years

Total reviews

10

Average rating

3.8

5 / 5 Share

March 28, 2018

I have been using this app for a long time and have always been so pleased with the constant great customer service! They have always been super speedy in responding to any issue I have. I've messed around with other options but this one is by far the easiest to use. It offers everything I need with a great price, and my products require a LOT of options. Thanks so much!

Using app

Over 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

June 26, 2017

Superb customer service and having only used the app for a few days it seems to work seamlessly. Setting up the elements was very straight forward and provides a great user friendly experience for the customer. There are many options available to customise your products and add extra value where required. The team at W3 went above and beyond to ensure the app fit into my theme and looked like it has been hard coded. My web developers actually commented on it to say it was a fantastic application. Excellent service & great app! Andy P

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 22, 2017

Extremely good service and very helpful as you know most apps always have slight issues and brad helped me Perfect the app for my website free of charge and won a long term customer. Multi currency was no issue with all the added prices and a much cheaper option then the others you cant go wrong here. HIGHLY RECOMMENDED!

Using app

3 days

Total reviews

5

Average rating

5.0

5 / 5 Share

June 21, 2017

These guys are extraordinary with their responsiveness to issues (even when it's my own blunder)...professional, courteous and timely! AND their product ROCKS...does just what we needed it to do. AWESOME

Using app

About 5 years

Total reviews

4

Average rating

4.0

5 / 5 Share

June 20, 2017

The most accommodating customer support!!! Shoutout to Justin who has been helping me with every question I ask.

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2017

Super quick customer support!!!

Store

Nami Ph

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2024

Incredible customer service and I could not be more satisfied!

Using app

Almost 7 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 9, 2017

Great product and fantastic attentive help from the team at W3trends. Thanks for all your help getting us configured at https://www.affordableletterpress.com.

Using app

2 months

Total reviews

1

Average rating

5.0