Naturally Healthy Pet review for Pareto: Bundle Volume Discount

3 / 5

Jan. 13, 2023

I have to be honest, this app is great for the type of discount feature it offers, as not a lot of discount apps allow you to set specific quantities for bundles and only discount those specified quantities. But unfortunately, it's time-consuming to set up and isn't laid out to be very user-friendly. It feels like the app has been published when it's not quite finished and could be improved in many ways. But the baseline of the apps and the discount function are great, so just needs a bit more tweaking before it would be user-friendly and flexible like other apps. The customer service is very polite and very friendly, but not very informative, which I can see being good for customers who may not know and not want to know about the functions behind issues, but for anyone who has been using Shopify for a while and has a base understanding of how code and apps work, they don't provide a lot of information. There was an error between their app and another app I was using, which unfortunately lead to me removing the app from my store, so be aware of this being a possibility when installing. Overall I do want to give them credit for having an app function that is hard to find and for having very polite and friendly staff to communicate with, which is the main reason I provided 3 stars, but the points made above would need to be improved before I could say this app is recommended.

Using app

10 days

Total reviews

12

Average rating

4.8

Developer Reply

Hi, Thank you for writing a review, I sincerely appreciate you bringing your detail feedback to our attention. I'm sorry to hear you had such a not so all-good experience, that's not what we like to hear. Our Customer support agent will soon contact you for an explaination and we would love to hear more about what you need and what we can do to make you have a better experience with our app. Your business means a lot to us, so if you ever have additional feedback, please don't hesitate to email me at [email protected] Thank you, The Omega customer support team

Pareto: Bundle Volume Discount for Shopify
Pareto: Bundle Volume Discount
4.9 star
223 reviews

Boost sales with Quantity Breaks, Product Bundles & BOGO

Developer
Shopify App Store