Good Grains review for Reamaze Live Chat Helpdesk CRM
May 23, 2019
What is this magic? Not kidding. Just plain incredible. Re:amaze... I have been Re:amazed and Re:awoken to what a CS tool should be. We've been so frustrated with tools like Zendesk and other CS tools that do a small piece of what we need but don't tie it all together. Just plain WOW with you guys. You really do get it and understand what it's like to sit in the CS seat. You've thought out the user experience from the POV of a CS help rep and you've made their job easier and better. You've provided so much more than we expected and we're excited to bring amazing service to our customers through your incredible tool! Thanks so much for seeing the potential to create what we really need. Can't recommend any Shopify app higher than this one. Dead serious, it's the absolute best.
Thanks for the magical review! Here at Re:amaze, our product managers work hand-in-hand with our customer service and customer success teams first, and with our engineering teams next. We're excited to hear that you can feel this in the way our product is delivered :)
