All reviews

Rating Breakdown

  • 5
    96% (213 ratings)
  • 4
    0% (1 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (5 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 13, 2020

The customer service was excellent and super fast!! They helped me to make sure the app was working properly and answered detailed questions!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2020

Excellent customer service!! Helpful, fast to respond and very communicative. I suggest this application.

Using app

9 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 11, 2020

Harshul was very helpful and friendly. Upon receiving my feedback, he promptly replied to my question and guided me step by step to customise the app! Really appreciate this and would definitely recommend this app!

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 11, 2020

I am an art business that sells art prints, screensaver and paintings and this app has definitely helped me show people products that I would like them to see. Amazon has a feature where you can scroll down and see recommended products and here you can do that exact same thing. The customer service is very personable and and accommodating. I will admit the mechanics are a bit confusing at first but you shouldn't hesitate to contact them. They reply very fast and are there for you when you need them. I have had them installed for about a month now and I went over quota due to the holidays with their "automatic recommendations". The problem there was that it paired products based on keywords (I assume) and it didn't quite match the product the were looking at. I had contacted customer support and they told me where to go to manually customize the recommendations which was perfect for me. Considering I want people to see certain products if they are looking at one design. They were nice enough to DOUBLE my quota without charging me a dime. What other app does this? I believe I'll be sticking around for a while and it seems they are working on making it easier to navigate their app so it will be great to see what they come up with. It works as intended unlike a few others I have tried. If you want to see how it looks just go to my store giovanniesoriginals.com and click on a product and scroll down to the bottom to see how well it works.

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2020

Honestly, one of the best customer service I saw ! Helpful, fast developers, do everything to customized their app in order to fit perfectly your theme !! So I definitely recommend the App. !

Using app

About 1 month

Total reviews

5

Average rating

4.2

5 / 5 Share

Jan. 3, 2020

For anyone who wants to upsell and increase customer satisfaction I highly recommend this app, customer service is always available to help you with anything within 1 hour!! Even during holidays. Highly recommended

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 29, 2019

Thank you for this app is very complete and above it is free´ Thank you...........................

Using app

19 days

Total reviews

14

Average rating

5.0

5 / 5 Share

Dec. 23, 2019

Great customer service and very easy to figure out. We were able to make some modifications to the layout of my product pages and it's exactly what I needed.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 13, 2019

Great application and customer service. The app works great and is easy to manage. Customer service is very helpful and responds quickly.

Using app

10 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 12, 2019

Great customer service! I just started using the app and customer service was super fast and very helpful.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 9, 2019

Nice support, nice app. They are very kind and reply so fast. It is the best service in all apps recommend!

Store

arylic

Using app

8 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 6, 2019

Great app, easy to use and even if you struggle Harshul is so responsive that you can have any alterations completed within a few hours! Great service and a very clean app that helps generate a reasonable level of revenue considering the price!

Using app

About 1 year

Total reviews

13

Average rating

4.6

5 / 5 Share

Dec. 5, 2019

Really helpful app and an amazing customer service. I wish all the apps had the same support and quality like this one.

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2019

this app is the best and i am only using the free version right now. the support is very helpful when needed.

Using app

2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 3, 2019

❤️❤️❤️❤️❤️❤️❤️ ❣️❣️❣️❣️❣️❣️❣️❣️❣️❣️❣️❣️❣️❣️❣️❣️❣️❣️❣️❣️❣️❣️❣️❣️❣️❣️❣️❣️

Using app

17 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 2, 2019

Personalized Recommendations makes my site look so much better. Everyone says you want to mimic popular sites in appearance (like Amazon, eBay, etc) and Personalized Recommendations helps to achieve that look quite easily. Also, customer service is very easy and fast to communicate with.

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 2, 2019

Honestly a great app. lots of features that other apps would charge a price to use. The support is amazing good as well, super helpful. Even tho there is room to improve, right now as it stands it is definitely a great app to watch use and watch out for.

Using app

5 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Nov. 28, 2019

Used the app to add "similar products" to the product page and "you may also like" to the checkout page. I didn't know how to center the thumbnails, but the 24/7 in-app chat help went above and beyond to format my images to match my theme aesthetic!

Store

Lazagna

Using app

24 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2019

Just started selling on shopify and use this app to upsell our product. The tech team is really helpful and active, they help me to make a small custom to the app for our web. Super recommended app!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2019

I used this app and everytime I had an issue, the IT support was reactive and email me back to help me with the code and solution. Very happy for the app and the customer IT support. Thanks

Using app

Over 2 years

Total reviews

1

Average rating

5.0