All reviews

Rating Breakdown

  • 5
    83% (185 ratings)
  • 4
    7% (16 ratings)
  • 3
    1% (3 ratings)
  • 2
    2% (4 ratings)
  • 1
    7% (15 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 25, 2019

Just installed. Very fast and CS was very helpful. I can’t wait to play with it. I think it will be perfect for my customers. A subscription service without the subscription. Lol

Using app

26 days

Total reviews

2

Average rating

3.5

5 / 5 Share

March 18, 2019

I found the support fab. Got a swift response and the guru I spoke to was able to customise the offering for me with no fuss. Thank you.

Using app

6 months

Total reviews

2

Average rating

5.0

4 / 5 Share

March 16, 2019

Like the fact that it allows the one-time purchase option and very easy to use. Support is always available.

Using app

8 months

Total reviews

2

Average rating

4.5

5 / 5 Share

March 10, 2019

Great app and even better customer service. the correspondance was quick and efficient. The support fixed any of the difficulties that I had while doing the setup!

Using app

9 days

Total reviews

15

Average rating

4.6

5 / 5 Share

Feb. 15, 2019

Great service! The team went in and at no cost went under the hood to check on how the app was working and addressed an issue quickly.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 14, 2019

The customer service support is very good was amazing! The app runs very well... and it fits my necessities

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 28, 2019

Easy to install and configure (support team is amazing and can help if you can't do it yourself). Wonderful concept, our customers love the idea that you are not "locked in" and they can control the frequency of delivery and skip it when not ready. The support is outstanding and prompt. The ROI on this app is high - so it will pay for itself after the first week for sure. We strongly recommend it!

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 21, 2019

Simple and useful. Works with all Shopify payment gateways, easy to install, looks professional. Exactly what I was looking for.

Using app

9 months

Total reviews

13

Average rating

5.0

1 / 5 Share

Jan. 21, 2019

Not a recurring payments app. It simply sends an email to your customers each month and makes your customers go to the site and checkout. What is the point of a subscription if you have to go to the site and checkout anyways?

Using app

12 minutes

Total reviews

3

Average rating

3.7

Developer Reply

Thanks for your feedback. I would kindly inform you that we have updated the app so now it has a feature to charge customers automatically!

5 / 5 Share

Jan. 8, 2019

I use this app to make customers to have recurring charge notification based on product type. It is very simple and great support from staff. Wonderful product.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2019

I use this app to offer a coffee subscription service to my customers. Easy to setup and works very well. The customer service is outstanding, all the questions I asked have been answered, and the team was very helpful with a small incompatibility with my theme, even over New Year's! Highly Recommended!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 1, 2019

We started using Shopify specifically to use the Recurring Payments app. We were unable to find a similar app on Weebly or Squarespace. This app works precisely as we wish. The customer can choose a one time purchase or a subscription based on customer preferences. I needed a bit of help, so I contacted their customer service on New Year's Day, and chatted live with their support team. I'm very impressed.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

1 / 5 Share

Jan. 1, 2019

Important note - Customers will not be automatically charged, this just sends a weekly or monthly email with a link to an invoice.

Using app

5 minutes

Total reviews

2

Average rating

3.0

Developer Reply

We have updated the app so now it can charge customers automatically!

5 / 5 Share

Dec. 9, 2018

We start building a store and when we decided to use Recurring Payments, support was awesome as well as the onboarding process. I highly recommend this as the best option.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2018

Already receiving subscriptions with this app during the trial period. I will stay on and continue using it when it kicks over to paid. Heads up that it doesn't work with PayPal at checkout. This isn't a deal-breaker for me, but it's something to consider. I asked for support from the makers of the app, and I received a prompt and helpful response. Good job, Olga!

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 29, 2018

I'm still in the trial period but so far, so good. App is very straightforward and easy to install, and when I had a small issue with the app on my website, their support fixed it very quickly. The major thing they could do to improve the app would be to integrate with email automation apps like Klaviyo, Omnisend, Drip and Active Campaign, and/or provide a more robust email module allowing better formatting and the ability to include images and company logo etc. However, given the price, and that it does exactly what it says on the lid, I still give it 5 stars!

Store

Velpure

Using app

3 months

Total reviews

5

Average rating

4.4

4 / 5 Share

July 9, 2018

Great customer service! This app is great for those just starting their subscription service.

Using app

2 months

Total reviews

1

Average rating

4.0

5 / 5 Share

June 17, 2018

This app is great. Exactly what I needed to make my customer experience a breeze. Thanks!

Using app

28 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 6, 2018

Had trouble implementing it and their customer service was great. Highly recommend trying it!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 5, 2018

So far so good. Easy setup. Only thing is that I wish it had automatic recurring payments but baby steps for me I suppose.

Using app

27 days

Total reviews

6

Average rating

5.0