T AI Chatbot‑Upsell
Boost sales, save costs, and engage customers with chatbot.
Rating
4.9
feedback
97
chart
#10,664
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
12%
-
Less than a day
8%
-
Less than a month
22%
-
Less than a year
57%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify App are generally positive. Users appreciate the convenience and speed of the app, as well as its ability to improve customer communication and increase sales. The WhatsApp chat button feature is particularly praised for its effectiveness in providing real-time customer support and enhancing the overall customer experience. Users also mention the app's user-friendly interface, customization options, and responsive customer service. However, there are a few negative reviews that mention issues with the app's compatibility with certain themes, such as the scroll bar disappearing or the chat button not being easily customizable.
Rating Breakdown
Review RSS Feed
All reviews
May 14, 2023
Great app! Covers all my needs :) The button looks very good and i had 0 problems of customers using the button.
Hello, Thank you for your review! We're glad to hear that our app is meeting all your needs and that the button looks great on your site. It's always a pleasure to know that our customers are having a smooth experience using our app. If you ever have any questions or need assistance, please don't hesitate to reach out to our support team. We're here to help! Best regards, The Retentia Team
May 13, 2023
Al punto de lo que debe hacer una app de whatsapp en mi tienda de shopify, e probado otras y la verdad esta es la que cumple la función mas importante y se adapta a min necesidades excelente.
¡Gracias por tomarse el tiempo de dejar una reseña tan positiva para Retentia WhatsApp! Nos alegra saber que encontró que nuestra aplicación cumple exactamente con lo que se debe hacer una app de WhatsApp en su tienda de Shopify. Proporcionar una experiencia perfectamente adaptada a las necesidades de nuestros comerciantes es nuestra máxima prioridad.
May 13, 2023
Really nice app! Customer service is excellent and they are very nice. I'm grateful to have apps of this caliber on shopify
Thank you so much for your kind words! We truly appreciate your positive feedback about our app. Our team takes great pride in providing excellent customer service, and we're thrilled to know that you had a positive experience with us. We're grateful to be able to offer high-quality apps like ours on the Shopify platform. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!
May 13, 2023
Very good app!!!! is is very easy and simple to configure!! the button also looks nice and clean.
Thank you for your fantastic review! We're delighted to hear that you find our app to be very good. We've put a lot of effort into making it easy and simple to configure, so it's great to know that you had a positive experience setting it up. We're also glad you like the clean and appealing look of the button. If you have any further feedback or need any assistance, please feel free to reach out. We're always here to help!
May 13, 2023
love the app! it helps me deal with any inquiries my customers have especially in the gulf region. 5 stars
Thank you for your wonderful review! We're thrilled to hear that you love our app and that it has been instrumental in handling customer inquiries, particularly in the Gulf region. Providing excellent customer support is one of our top priorities, and we're delighted that our app has helped you in that aspect. We sincerely appreciate your 5-star rating. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to support you!
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