All reviews

Rating Breakdown

  • 5
    92% (459 ratings)
  • 4
    6% (31 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (8 ratings)
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5 / 5 Share

July 7, 2021

Very great support! They helped me to solve the issue. They not only said to me what to do. They have done the work by themself! Like a premium service. Very well

Using app

2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

July 5, 2021

Amazing service from Nallely! Great features, have campaigns in 2 languages triggered by clients browser :)

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 7, 2021

Après un mal entendu j'ai pu récupérer mon compte et profiter de cette application , très pratique et simple à utiliser...je remercie le support qui très est attentif et réactif.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 3, 2021

Mike and his team have been non-stop improving the app and are super helpful with questions! 100% worth it

Store

Homely

Using app

Almost 2 years

Total reviews

25

Average rating

4.8

5 / 5 Share

July 2, 2021

To check if my cart abandonment works.And the representative was great.I was able to understand the reason why I thought it didn't work.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 1, 2021

Nallely O provided me with great customer support! She provided me with screenshots, responded fast... great expirence!

Using app

23 days

Total reviews

6

Average rating

4.7

5 / 5 Share

March 3, 2023

une expérience super et au top avec Nallely une assistance super très peut d'attente je recommande l'application avec un bon service à 100 % toujours un travail parfait comme si c’était pour elle n'hésitez pas de travailler avec Sendvio: Email Marketing & SMS vous allez être entièrement satisfait

Using app

About 2 years

Total reviews

5

Average rating

5.0

Developer Reply

J'apprécie vraiment que vous preniez le temps de partager votre expérience avec nous. Nous sommes toujours prêts à vous aider pour tout ce dont vous avez besoin !

5 / 5 Share

June 24, 2021

I am so pleased with their customer service. My issue was fixed within an hour. And overall the app is great!

Using app

About 2 months

Total reviews

5

Average rating

4.8

5 / 5 Share

June 23, 2021

This app is very very powerful if you know how to use it. I have recovered soo many orders with it. For any questions or problems, the support is very fast. I recommend it!

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

June 22, 2021

Me encanta esta aplicacion, la atencion al cliente es de 10. Programe una llamada y me llamaron muy puntuales. Recomiendo tanto la aplicacion como la atencion recibida.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 22, 2021

Très satisfaite de l'application et surtout de l'équipe d'aide qui est très réactive et sympatique . Merci encore!

Store

TiNoah

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 8, 2021

Great app, great support, great returns. One of our must-have apps for all stores - wouldn't go without them!

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 26, 2021

Buona app per recuperare carrelli abbandonati e non solo, app completa di tutto quello che serve . Servizio di attenzione al cliente davvero eccellente la consiglio

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2021

Very pleased with the service from Nallely and the programming wizards. Proper phone calls so we didn't have to mess about playing email ping pong. I have great pop ups now. The other thing I love, is.. it is easy to edit the templates and stick your own text and colours in, really great. Thanks Chilliaps!

Using app

Over 1 year

Total reviews

2

Average rating

3.0

5 / 5 Share

April 2, 2021

La persona que me llamo para ayudarme, a algunos conceptos que no tenia claro, me atendió, muy bien. Muchas gracias por la atención

Store

Shacys

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2021

Nallely hast the best! customer service. I'm switching from Mail chimp to Abandonment protector because of the amazing! care they take on their customers. Let keep up the good work

Using app

6 days

Total reviews

2

Average rating

3.0

5 / 5 Share

April 1, 2021

Nallely is supper Amazing! she's been helping me on both of my stores and I just love the way she's knows her way around the app. Customer service is a 10 starts!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 29, 2021

Spoke to Nallely. She is awesome. You must give her pay rise. She fixed all the issues I was having with your app.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 28, 2021

I absolutely love this app for whenever I'm starting a new store. It's very versatile and has all the functions needed for a store doing sub 100 orders a day. Thank you so much for making this app :)

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 5, 2021

Best customer service + Response super fast!! Simple and easy to use. Thanks a lot. I am looking forward to the new features in the near future.

Using app

22 days

Total reviews

7

Average rating

5.0