Sendvio: Email Marketing & SMS
Sendvio - Email Marketing, SMS, Popups - Shopify App Store
Rating
4.9
feedback
501
chart
#5,903
All reviews
Rating Breakdown
Review RSS Feed
Nov. 5, 2019
It's a good app, just all of the new features can be overwhelming. We mainly use it just for abandoned checkout. PuffPuffPassIt.com
Oct. 28, 2019
This is the best app ever known. This is not a simple abandonment protector. You can get the perfect email marketing, replacing mailchimp, paying the a good price and using more utilities in the same app. Thanks Chilliapps for your support every time.
Oct. 15, 2019
The app is okay but the support is horrible. I've been going back and forth for a whole week with them. No one over there can give me an answer about how to make my emails not end up in promotions. It shouldn't be a hard question to answer.
As previously discussed in the last messages, the subject line "Special Offer Inside (24 hours only)" will be always cataloged as spam or promotions. Also, your message is even more spam. I can see that you have already started implementing our recommendations. If there is anything else that I can do for you today, big or small, please let me know. I am always here to help.
Oct. 11, 2019
Very good app, easy to use, reactive and very good customer service. Essential for an ecommerce shop !
Oct. 11, 2019
This is a great app and their support is excellent. I use it for all my stores. I highly recommend using this app.
Sept. 10, 2019
So far this app has been awesome! recovered several $$ already within a few weeks. The cherry on the top is great customer service! cheers Sarahy! awesome
Sept. 9, 2019
Awesome app! I was paying $400+ a month for Klaviyo and another $1000-2000 for an email guy to do our email stuff and after seeing his flows etc they were not as good as the ones in this app - so I switched to this app! Currently we are getting about 10% abandonment recovery rate + the welcome series is very effective for getting new sign ups and converting them later too! 10/10 from us.
Aug. 29, 2019
This app is very easy to use and has great pre built layouts to choose from. I would definitely recommend the app to anyone who is looking to improve the back-end of their site i.e cart recovery emails.
Aug. 12, 2019
PERFECT, 8$ it's really nothing if your look how this application it's a machine on order (y)(y)(y)(y)(y)
Aug. 5, 2019
Fantastic application for cart abandonment and once setup, you can let it run in the back and do it's thing! Great support from the team too - very impressed. All at a great price too - very happy
July 27, 2019
Easy to use and set up. Great for beginners. some of the customizations could be better like when you change the words in a preset Discount code it doesn't center and looks off if you don't use the exact amount of characters.
July 18, 2019
It works like a breeze! Very intuitive, I was able to set up my popups and emails follow up in few minutes. I have not tested yet the newsletter feature, but I'm pretty sure, it will be as easy as the other feature. With 1 month of trial, give it try, it worth it. See it in live at https://www.ddailynews.com
July 9, 2019
Thanks for the great support! While my site is being prepared, I turned off the plug-in temporarily and asked to turn it off with saving settings, and without removing the payment, and the guys went to meet me! Thank you In the near future I plan to establish how the site will be ready for full operation.
July 5, 2019
I LOVE this app! It has everything that i need, pop up messages and various emails for all possible situations - for people who abandoned cart, for purchases, automated follow up emails, emails offering new offers and many other things! And the support is incredible! The reply is very fast and they did everything possible to fix the problem that i had. I highly recommend this app!!
May 13, 2019
Customer support is unparalleled. They are willing to make changes , respond and its possibly one of the best shopify apps out there. Its definately a most have
Jan. 13, 2021
I paid for your app and now you've blocked access from me? Why? I was uploading customer lists for a new newsletter. I have been using your application for many, many months....
We monitor performance to cancel accounts that do not comply with the General Data Protection Regulations and anti-spam laws. That means your email reputation is not affected by other customers and, this way, all customers are protected.
March 27, 2019
App has lots of useful potential, customer service is very switched on and helpful w/ sorting technical issues.
March 19, 2019
Me ayuda a recuperar carritos abandonados y tiene la gran fortaleza de que puedo enviar mensajes personalizados de acuerdo a cada producto de mi tienda.
March 14, 2019
I use this app for email marketing, the templates are really good and easy to use and the support is very good. But this app is not working to capture the abandoned checkouts.
Your Shopify store shows the number of people who click the "Add to cart" button, even if they have not provided an email address. Basically, we cannot send emails if the customer does not provide an email address during the checkout process.
March 13, 2019
I spent hours trying to get all of the functionality of the app to work. The exit popups, yes that worked. The emails?......nope. Even though the app indicated it was sending them out, the test cases that I sent to myself never arrived. The video tutorials aren't particularly helpful. What this app really needs is much much better documentation, perhaps in a detailed pdf format. Add to that canned responses to some of the questions I asked and that lead me to remove the app and go try something else. Good luck if you can get it to work.
As explained in previous messages, we need the customer's email address to send email automation. We cannot send emails if the customer does not provide an email during the checkout process. Shopify provides detailed documentation about this process :)