Hummingbird & Hymm review for SEO King
July 22, 2023
Was Supposed to be on the Free Plan, used the app less than 11 days and uninstalled app. Suprised to see a $69.99 Shopify Bill, that was being declined by my card(why I was on the Free Plan) and Shopify was threatening to restrict access to my store because of it. So, I contacted billing@ for the app and explained the issue. I was given a $60 credit towards the $70 bill for one months usage (11 Days) of a FREE PLAN! Lol $10 I couldn't really spare but had to in order to keep my store from being restricted. Will Not Be Using their apps again.
You purchased the plan, used the app to optimize your store many times, and then asked for a refund mid month. Of course we will charge you for at least a month usage - we don't provide prorated refunds. In fact, we were under no obligation to refund you at all as it was past our 72 hour policy. We refunded you kindly, and you decided to leave this review and accuse us of having done something wrong. Outrageous!
