All reviews

Rating Breakdown

  • 5
    87% (526 ratings)
  • 4
    4% (23 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (8 ratings)
  • 1
    6% (38 ratings)
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5 / 5 Share

Feb. 20, 2017

Any and every time I have had a question, the Shipping Easy support line staff has been able to talk me through a quick and painless solution. They are pleasant, professional and ALWAYS available. This is certainly the best customer service I have ever experienced. Kudos!

Using app

6 months

Total reviews

3

Average rating

4.0

1 / 5 Share

Sept. 21, 2016

Ironically named ShippingEasy when it is nothing but difficult. The interface isn't bad, but when bugs do come up, don't expect any help. Their sales staff is easy to reach, bugging you by chat everytime you go to their site, but try to get support, good luck!!! The forums are useless taking days to get a response, and email is even worse with message going completely unanswered. Don't expect this to change anytime soon, the company was bought by Stamps.com, notorious for their terrible customer service.

Using app

--

Total reviews

1

Average rating

1.0

5 / 5 Share

Sept. 15, 2016

Thank you so much for ALL your help! You have been awesome and so has your team. Im so happy to have such a great company I can work with! They have made my job so much easier and Organized. James Harvard you Rock and your fun to chat with! Thank you! Annie Michelle - Bohemiansea.com

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2016

Hands down my favorite shipping app (and we've used a few over the last five years). Really easy to use and very intuitive. We've been using it now for several weeks and have yet to encounter a problem. Thanks for a great product that does it all!

Using app

About 4 years

Total reviews

1

Average rating

5.0

4 / 5 Share

Aug. 31, 2016

ShippingEasy is awesome! The customer service is even better, especially because of the chat option. It is slightly complicated to learn, but once you understand it and have your routine down, its a very well made, efficient shipping program.

Using app

9 months

Total reviews

11

Average rating

3.8

5 / 5 Share

Aug. 28, 2016

Utilizing ShippingEasy has made a significant difference in streamlining our shipping process!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2016

Shipping Easy is great. Very easy to use and super convenient for order processing. There is a learning curve, but the customer service is fantastic and quickly repsonsive! Especially James (whom we've spoken to many times!) :)

Using app

3 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Aug. 11, 2016

Shipping Easy has really streamlined our shipping process. We sell on multiple websites (Amazon, Shopify and BigCommerce) and I am able to see all orders across all sites at once. They make printing packing slips, labels and pick lists a breeze. The pick list feature is especially great because I can pull all of the product at once regardless of what website the customer ordered from. I did not give a fifth star because of the disjointed relationship Shipping Easy has with Endicia. Whenever we have an issue with payment or postage it seems that Shipping Easy always passes the buck to Endicia and Endicia has terrible customer service and bizarre policies. I had to call them repeatedly for a refund of $300 that they owed us after closing our account. It took them about a month and there was nothing ShippingEasy could do. Over all ShippingEasy has been great, Endicia not so much.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

5 / 5 Share

Aug. 10, 2016

Shipping easy is awesome...easy integration here and on a variety of other platforms to make doing business and shipping a breeze. Intuitive- no steep learning curve to use and helpful support when needed. Highly recommend!

Using app

Over 2 years

Total reviews

4

Average rating

4.3

5 / 5 Share

Aug. 10, 2016

I LOVE shipping easy for our store. It works perfectly, it allows our fulfillment team to process the orders all while I'm able to make sure it's all working smoothly. The ShippingEasy team is very helpful and reachable should you have any issues. I highly recommend!

Using app

Almost 2 years

Total reviews

8

Average rating

4.1

5 / 5 Share

Aug. 10, 2016

So far we are loving Shipping Easy. We ship about 500 packages per month, mostly USPS. Its easy to use and we can print packing slips and labels for all the orders on a given day with a few clicks. It will learn rules that will speed up daily shipping. The customer service is top notch- a real live person answers the phone when you call - and they actually know their stuff. (unlike most of the "gurus" that I have dealt with). Seriously, loving it and would highly recommend. BTW- I'm just a regular customer and I was not paid or bribed to write this and none of my friends or family work there. Kirby Erdely www.orangescrew.com

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 9, 2016

Great app for my website! We get great rates with USPS and everything is understandable and easy to manage. Recommend to everyone!

Using app

About 1 year

Total reviews

7

Average rating

5.0

4 / 5 Share

Aug. 5, 2016

Excellent app. A must have if you sell on your own website & other marketplaces. Makes life so much easier. I have been using this since February 2016. Integration with the multiple stores I sell on is great. New features have been added. Easy to use and saves money.

Using app

7 months

Total reviews

15

Average rating

4.7

5 / 5 Share

Aug. 2, 2016

This is my favorite app for Shopify!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 28, 2016

Easy to implement and great customer service!

Store

Nyrb

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 26, 2016

Shipping Easy is AMAZING! Very easy and effective! The shipping discounts are great, as well as the customer service team! They are extremely easy to get ahold of and will GLADLY walk you through any issue you are having or even help you put new processes in place. Shout out Samantha and Bri. Highly recommended for people using a service like this! 5 Stars!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 26, 2016

Been using this app for a number of months and it has run quite smooth. Freed up a lot of time for us.

Using app

Almost 2 years

Total reviews

12

Average rating

5.0

5 / 5 Share

July 16, 2016

I have used many shipping apps over that last 6-7 years of running eCommerce businesses. Shipping Easy is truly the BEST shipping program I have found. From easy integration, to easy customization it is a breeze to work with. In addition to being easy, their customer service has been outstanding. We ship 1000+ orders a month from our business www.sharethelovetoday.com and without Shipping Easy it would NOT be possible to maintain this pace. A BIG thank you to everyone at Shipping Easy! Cass Lowrie

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

July 13, 2016

Love the ease of use but would love it even MORE if you could sync Point Of Sale Orders! ! Super helpful and always courteous customer service!! All around a great app and service! :)

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2016

I used the free plan for some time before upgrading (once I passed 50 orders a month and wanted to integrate my Amazon and Amazon Handmade shops as well as my Shopify shop). ShippingEasy is awesome for getting started on the cheap, but it's also great once you've grown a bit as well. I love that I can print shipping labels for orders from multiple stores all in the same place, as one batch. It really streamlines my packaging and shipping process.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0