All reviews

Rating Breakdown

  • 5
    87% (526 ratings)
  • 4
    4% (23 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (8 ratings)
  • 1
    6% (38 ratings)
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3 / 5 Share

Nov. 26, 2014

It's a very good app. The only drawback is that it does not accommodate FedEx Smart post and this is critical for us. It was once a great one stop shop for 2 of our online stores, 1 in 3dcart, the other in shopify. Without this compatibility we have to manually process orders in a separate FedEx module which adds a lot of time. Will be looking for a different one stop solution to get the efficiency I want. If you do not use Smart Post, it is the best shipping app there is IMO.

Using app

Over 3 years

Total reviews

1

Average rating

3.0

5 / 5 Share

Nov. 24, 2014

Simply put, best shipping app, period! But only if you are looking to save time and money...the pure ease of orders auto synced with your store plus so much more and the most genuine customer service support. Sincerely thank you Madilynn and thank you Shipping Easy!

Using app

About 9 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2014

Best app we use. Saved us so much time and money. Thanks!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 19, 2014

I love this app. Their customer support is fantastic (you call, they answer, and help) -- but even more impressive is the speed of updates / features. They pump out new features incredibly quickly, and even added a small feature that I called in to request on the phone! All I can say is wow.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2014

One of the BEST shipping apps out there

Using app

Almost 2 years

Total reviews

12

Average rating

4.8

3 / 5 Share

Nov. 11, 2014

Too bad it doesn't work for Canada based businesses looks like I have to have a US address to use this App.

Using app

3 months

Total reviews

1

Average rating

3.0

1 / 5 Share

Nov. 8, 2014

Shipping Easy was a perfect service for many months, then in the last 4 weeks they seem to have fallen apart. After an overnight "update" our templates were corrupted, our logo was distorted, some information went missing from out packing lists, and every time they try to fix it something else goes wrong. It's been buggy for 4 weeks now, and even with repeated calls and hours on the phone with their support people, they can't seem to fix the system. Lately they have been failing to update our Shopify store when orders ship, and on the packing lists we see "Liquid Error: wrong number of arguments (1 for 2)" which is ridiculous. We're getting ready to swtich...we can't put up with this anymore.

Using app

9 months

Total reviews

2

Average rating

1.0

5 / 5 Share

Nov. 5, 2014

I rarely writes review.... However, kudos must be given to Shipping Easy! I've been using Shipping Easy for over a year now and it's .... easy. All of my orders from Shopify are synced seamlessly and my customers are immediately updated when I complete a shipping label. We take in-person orders and having the Manual Option at no additional charge is awesome! I have the option to add my Etsy account as well for a small monthly fee. If you don't use Shipping Easy yet, you should. Thanks for making a great app!

Using app

Over 5 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 1, 2014

Shipping Easy cut our shipping time by half while also saving us money on USPS Priority Mail shipping.

Using app

Almost 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 30, 2014

Where have you been all our lives?! =) We love Shipping Easy! Before we used USPS Click n Ship and had to manually enter EVERYTHING! Plus we could only ship Priority mail from home. We'd have to go to the post office and stand in line to do our 1st class/media mail shipments. But NOW shipping easy lets us do everything from home!! It is FANTASTIC! Super easy to use too! Thank you Shipping Easy for helping this non profit be more efficient!

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 30, 2014

Out of all the shipping companies I called, Shipping Easy are head and shoulders above the rest for prompt customer service. Instead of sitting on the phone listening to shrill and tinny muzak whilst waiting for them, you reach someone almost immediately. Website is user friendly and if you get stuck , they guide you on your way in no time. What a breath of fresh air they are. Pro active in solving issues and also so courteous. Love em.

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2014

Shipping Easy has been amazing. I have my account integrated with my Shopify store. When the orders come in, with just a few clicks, I'm printing labels. It could not be easier. I'm totally blown away after using a cut/paste method for a year! The postage is cheaper, and ShippingEasy service has been so helpful. It's almost unheard of these days to find such a great solution with such great value and customer service -- ShippingEasy should be very proud. As sales pick up for the holidays, I have complete confidence I am ready!

Store

Poketti

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2014

I am absolutely loving Shipping Easy. Everytime I have a question I get immediate support. Which is huge for me. Everything is so smooth and no copy and pasting! I have been telling all of my friends with online stores to check them out.

Using app

About 9 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2014

Excellent customer support! Very prompt in their replies!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2014

Amazing app and even better customer service! I have every confidence in using these guys and recommending them.

Store

Teaglad

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 16, 2014

I am relieved! Shipping doesn't have to be painful and tedious. Customer support is stellar! If you're stumped by anything - don't worry, they go out of their way to help you quickly.

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 11, 2014

App was super easy to get started and very user friendly; ie. didn't really have to spend a lot of time learning how to process. Great customer service also!

Using app

Almost 7 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 7, 2014

We started using ShippingEasy a little over a year ago. I've always loved how easy it integrates with Shopify to import orders and fulfill them. Over the last year, they have also made a ton of improvements that have helped make international shipping and customs labels very easy too. Their best feature though is their customer service. ShippingEasy support is always quick to respond if I have a problem or a question and they have always been extremely helpful.

Using app

Almost 6 years

Total reviews

2

Average rating

5.0

4 / 5 Share

Sept. 4, 2014

Overall, it's great. But there's a bit of a learning curve to take care each of the special cases I run into with my orders, and it has some flaws. Most notably: once order info is pushed to ShippingEasy, order information, including the shipping address, cannot be updated. Thus, when a customer updates their shipping address or requests we do it behind the scenes, there's no way to save the new address to the existing order. Your only option is to make a note and hope you remember to change the shipping address when you generate a shipping label for that order. Their support is top notch. I've been consistently impressed by the knowledge of their phone, email, and chat support. Overall, I'd recommend them over any other shipping service in the plug-and-play category.

Using app

Almost 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Sept. 4, 2014

I have used this for over a year now - saves so much time on producing labels couple of clicks and I am done!! The staff are great if I have had problems - very quick to answer my emails and follow up to make sure everything is working as it should be...

Using app

Over 5 years

Total reviews

4

Average rating

4.3