All reviews

Rating Breakdown

  • 5
    76% (419 ratings)
  • 4
    5% (30 ratings)
  • 3
    3% (17 ratings)
  • 2
    3% (14 ratings)
  • 1
    13% (72 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 18, 2016

Of all of the vendors that we deal with on a daily basis, there are none that compare with Shippo. The quality of the application is outstanding, and more importantly, the quality of the customer service is beyond all expectations. We HIGHLY recommend using Shippo over any other shipping service. We have run into issues with Shopify shipping (provided by Endicia) and trying to get resolution there, requires an act of Congress. With Shippo, in the VERY unlikely event that we do encounter an issue (usually due to a mistake on our part), they get right back to us (even during odd hours or weekends) and QUICKLY help us to find resolution. The best part about dealing with Shippo is that they act like real human beings who actually care about providing 100% quality service. The difference is like night and day from other label providers. I wish that I could give them 6 stars. 5 is not enough.

Using app

10 months

Total reviews

4

Average rating

4.3

5 / 5 Share

April 2, 2016

This is an awesome app. Transitioning from Etsy to Shopify was a struggle, and shippo made fulfilling orders a million times easier. We love it.

Using app

12 months

Total reviews

6

Average rating

3.8

5 / 5 Share

March 24, 2016

So great! We've been paying pitney bowes $15.99 a month to get us WORSE deals on labels. With shippo there's no monthly fees and packages get there faster for cheaper. So happy I tried this out.

Using app

16 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 15, 2016

It seems like we live in a instant world nowadays. There's just no time and because of that pressure, we need answers quickly. Well, I found myself in that place the other day using Shippo. Being new to use Shippo, I had a question, but I was concerned as I thought, I will have to wait for sure for at least 24 hours before someone answers me. What should I do? I used the chat and to my surpirse, I got an answer within minutes. Then I had another question and again another answer. Each one of my questions were answered promptly which provided the needed help. I would definitely recommend Shippo. I have easily created labels and so much of the work is done for you which just makes our job easier. And regarding the pricing, again pleasantly surprised. A+ to Shippo. Thank you for your help.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 11, 2016

I enjoy using this app one bill a week instead of having to remember to load money to an account had me sold. The only thing I do not like is you are not able to ship partial order. I have to resort to copying the address and entering a manual order. Other than that its a great application! 10/11/16 - You can now split your order shipment!!! I am very pleased with this app and have recommended it to others who enjoy it as well.

Using app

Over 1 year

Total reviews

11

Average rating

3.4

5 / 5 Share

March 5, 2016

Super easy to use, and the rates are unbeatable. We generally ship within the state or to neighboring states with two day shipping for $2.50-$3.50.

Using app

9 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Feb. 25, 2016

Great app and some of the best customer service I've ever seen. Thanks!

Using app

3 months

Total reviews

11

Average rating

5.0

5 / 5 Share

Feb. 20, 2016

A fantastic app that takes all the stress out of the shipping process.

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 19, 2016

One of the best apps we've installed for our store. Helps streamline the shipping process a ton!

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 5, 2016

Shippo makes shipping so simple. Especially if you are shipping in Canada, the Canada Post app sucks and so does the site. Shippo is a savior for Canadian merchants. The support is also top notch, Amanda was amazing!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 4, 2016

Susanna was awesome in answering all of my questions. Very responsive and patient!

Using app

About 10 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2016

Just started using Shippo and was very unfamiliar with it but the customer service has been fantastic. Very informative, prompt responses and they had me set up in no time!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 22, 2015

The best and easiest shipping app we have ever used, easily integrates with Shopify and makes shipping domestic and international quick and simple! we recommend this app 100%

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2015

Very helpful! We are enjoying this one - has definitely increased productivity.

Using app

15 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 17, 2015

We started using Shippo in July and thought it was great. It saved us time and money in handling fulfillment. But the real test came as we hit this year's holiday rush. Shippo saved us more time and more money and made this year's holiday rush our most efficient one yet. THANK YOU SHIPPO!

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 17, 2015

We cut our shipping times down by 75%. This app has been incredible and worth every penny...which helps too that it's only pennies per label and not a significant monthly fee. (I'd recommend getting 1/2 sheet shipping labels to use along with it.)

Store

Zaca

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 9, 2015

we have used shipworks and ship station and we love shippo! So affordable and so easy to use. The only thing we would love is the ability to make a custom invoice :) Otherwise we are very happy with this app!!!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 3, 2016

It took a little while to get it going and a bit of back& forth with the app developers but we got it working and it's working well with Canada Post. It works with my Canada Post contract account. Worth the persistence, but it wasn't working at first and that pretty frustrating.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2015

This is a must have app. Not only is it easy to use once set up! Just what I wanted without monthly fee! just pay for your postage!

Using app

Over 2 years

Total reviews

2

Average rating

3.0

5 / 5 Share

Nov. 30, 2015

This is a must have app. Not only is it easy to use once set up, the customer service is fantastic. I had a slight issue creating my first label and got a response from customer service within five minutes! Wow top notch! Highly recommend this app.

Using app

Over 3 years

Total reviews

2

Average rating

5.0