Simply Shipping Protection

Feb. 10, 2021

Great app and does exactly what we want. Live chat is there as others have said during late nights and are fast at replying.

Feb. 9, 2021

We've been on the hunt for an app that does just this for a while, this app does exactly what we need it to do. Nitesh and the rest of the team are eager to help and will be there even during late hours. Certainly recommend it.

Feb. 8, 2021

Amazing customer service!! They were very quick to respond and help me set up the app in my Shopify store. Thank you John and Nitesh! Both of you did an outstanding job, and I truly appreciate your kindness and willingness to help me with the setup. I would definitely recommend this app; especially over Route Insurance. This app gives you, the store owner, control over your claims processing - whether you wish to send a replacement order or refund your customers. Other insurance apps make those decisions for you and it causes a lot of confusion in your bookkeeping, and it always seemed to take them a long time to make the decision to either generate another invoice for a replacement order or refund the customer causing them to become upset because of the delayed time. The delays caused my store to lose future repeat customers. Now, I'm able to handle it all myself, make my own decisions and process the replacement orders or refunds in a timely manner.

Feb. 5, 2021

Amazing customer service and App overall! very thankful for this type of customer service and more importantly the app as not many apps provide this type of service! They usually take all the money from the insurance, but this self-insured app is amazing! would totally recommend!

Jan. 29, 2021

A fantastic support team and a very useful app! Highly recommend this app to earn extra money with an insurance business model.