Transcy: AI Language Translate
Transcy Shopify Language Translation & Currency Converter
Rating
4.8
feedback
5,914
chart
#1,170
All reviews
Rating Breakdown
Review RSS Feed
Feb. 20, 2022
Très bonne appli. Très rapide car Traductions Natives Shopify. Support présent et efficace pour l'aide à l'installation. Malheureusement, pas de fonctions d'exportation/importation.
Hi Nicole, Here's Marcus from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your review. For your request as export and import translation via CSV file, it's not yet at the moment, but glad to inform that it's on our map and hope it's will be released as soon as possible. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Marcus Transcy - Translate Language and Convert Currency
Feb. 19, 2022
wohooooooooooooooooooooooooooooooooooo Super quick response, from the support team Thanks for the heeelp
Hi Mårten, This is Jonathan from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jonathan Transcy - Translate Language and Convert Currency
Feb. 17, 2022
The app is not very userfriendly however the team behind it is great! They helped me solved all my issues pretty fast
Hi Allegra, I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. As your feedback about our interface, please let us know more about it, so we will take it into consideration and improve it in the better way. Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy - Translate Language and Convert Currency
Feb. 13, 2022
I used this APP to have extra language translation. The team's instant support is excellent, helped me solve problem in few time!
Hi Yi, Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy - Translate Language and Convert Currency
Feb. 11, 2022
I was testing how the language versions work, the free plan. The support was awesome, very friendly and quick. I did not test other than the free plan features!
Hi Reetta, Here's Timothy from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Timothy Transcy - Translate Language and Convert Currency
Feb. 9, 2022
The trial version impressed us, with over 8000 products we needed a good translator for specially formatted content, and editing the translation is easy. Now we only have to figure out how to achieve the automatic translation for all those products in more languages. For other problems, I got quick help, for which I thank Jennifer, Anna, and Andy.
Hi there, Here's Matthew from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your review. As you said that "Now we only have to figure out how to achieve the automatic translation for all those products in more languages", if your target language is advance language, you totally edit its translation on product or other related pages on your store, please kindly check it again. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Matthew Transcy - Translate Language and Convert Currency
Feb. 9, 2022
good support helped with everything just the problem was had a little issue with georgian language couldnt translate some words properly
Hi Alla. This is Jocelyn from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your review. For your issue that you cannot edit your target language because you're in Free plan, your content will be automatically translated. In case you want to edit its translation, you need to upgrade to higher plan. Hope this will clarify your concern. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy - Translate Language and Convert Currency
Feb. 8, 2022
Im using this app to translate and localise my content from english to german. So far, it seems very helpful.
Hi Yuno, I'm Jason from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Jason Transcy - Translate Language and Convert Currency
Feb. 2, 2022
Just started using it. The customer support is great. Thank you. I would recommend if you need just one extra language for your store because it's free.
Hi KYRIAKI, I'm Marcus from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Marcus Transcy - Translate Language and Convert Currency
Feb. 1, 2022
Very simple, will translate everything from A to Z. Simple to use. Great and fast support. No visual editor though. However, I'm on a paying plan and I Would like to convert pictures without having to take the big plan... I only have a few pictures to be replaced/translated and +30$USD/month seems a bit exaggerated for 3 header pictures when you don't actually need more than 1 language and don't really need the other perks of the package. I would rather create a bilingual visual instead even if it's obviously visually less attractive. The solution could be to offer a limited number of pictures conversion in lower plans for those with basic needs and this would be 5 stars app.
Hi Michael, I'm Andrew from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. For your concern, we will take it into consideration to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Andrew Transcy - Translate Language and Convert Currency
Jan. 31, 2022
I had some problems trying to use the app in the free version, but the help chat with Andy was very helpful.
Hi Patricia, Here's Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy - Translate Language and Convert Currency
Jan. 30, 2022
its alright works and stuff i hope the money worth it in the long run because right now well i depend on it for customers ROI.
Hi Kenneth, I'm Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy - Translate Language and Convert Currency
Jan. 28, 2022
I started using Transcy after installing Spocket, which brings US, UK and EU suppliers into your store, many of whom ship internationally. Presenting yourself in the local language greatly increases your market exposure. It would be great if the translation function were more efficient and could retranslate only those listings which were updated since the last translation.
Hi David, I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy - Translate Language and Convert Currency
Jan. 25, 2022
very good service.Service people have set up my store for serval times.Good!!!GOOD! Really nice service
Using app
About 2 months
Total reviews
1
Average rating
4.0
Hi Xiaoyan, Here's Stephen from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Stephen Transcy - Translate Language and Convert Currency
Jan. 25, 2022
Very user friendly, translate all your content and add currencies in a minute + a 24/7 support team!
Hi Lise, This is Neil from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Neil Transcy - Translate Language and Convert Currency
Jan. 25, 2022
I just installed it, great support from Andy. Shall update the review later. As of now I am just checking the app settings. so far good.
Hi there, My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy - Translate Language and Convert Currency
Jan. 20, 2022
Great customer service! They help me to set up the app. They were very fast to respond! Thank you so much!
Hi Lisandra, I'm Timothy from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Timothy Transcy - Translate Language and Convert Currency
Jan. 20, 2022
App di facile utilizzo qualche parola (parlo per la traduzione in italiano) e' da riscrivere ma tutto sommato per la versione gratis va benissimo. Valutero' con il tempo se ampliare con altre lingue. Se non cercate il mondo e' un app da scaricare.
Hi Alessandro, I'm Jason from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Jason Transcy - Translate Language and Convert Currency
March 8, 2022
I really like this app. It is so easy to use. The only think it's missing is the possibility to change the translation from third party apps. Right now it automatically translate from your own language to the selected language with no possibility to make changes to the translation. Sometimes you have to make changes to the translation, so it sounds right and grammatical is correct. So I really hope this will be something that soon will be available :)
Hi there, I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy - Translate Language and Convert Currency
Jan. 18, 2022
The customer service its quick and helpful, Lisa in particular, she helped me alot. Now my site looks more professional for international orders
Hi Pablo, This is Diego from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Diego Transcy - Translate Language and Convert Currency