All reviews

Rating Breakdown

  • 5
    82% (160 ratings)
  • 4
    9% (18 ratings)
  • 3
    4% (7 ratings)
  • 2
    1% (2 ratings)
  • 1
    4% (7 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 14, 2020

I absolutely love the idea and it worked fine for the first day. I then had some issues but contacted the developers and they fixed it very quickly. The communication with them was fantastic. The app is the only one that I've found that does just what I wanted. It isn't intrusive to the design and from the day we used it our sales went up and they were proven to be as a direct result of using the app. It's amazing how quick people will click add to cart when it pops up at the checkout. Very impressed.

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Apologies to hear this. We actively monitor our support channels. Our contact form on our site was down for 48 hours. We are addressing your issue now. Kind Regards, LaunchTip.

3 / 5 Share

Feb. 27, 2020

I really like the simplicity and ease of setup with this app. I get the need to not be invasive with accessing customer data. But, the reporting can be improved by showing conversion rate info. It currently shows the cart adds, but not how many successful checkouts were made. It's next to impossible to tell if the upsell we create is working or should be tweaked if we can't see the conversion rate.

Using app

8 months

Total reviews

7

Average rating

4.6

Developer Reply

Hello. Thank you for your kind review. Yes, we would require access to customer carts and order data to show a conversion rate. The add to carts is an indicator and you can use your stores conversion rate to get a pretty good estimation. We will look to put add to carts on an individual upsell for a better indicator. :)

5 / 5 Share

Feb. 26, 2020

I had a minor issue with this app and my theme, reached the support and they responded right away. The issue was 100% solved. Thank you UpSell app, love this app!!!!

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind review. :)

5 / 5 Share

Feb. 21, 2020

Only just started using but support very helpful and did some changes I needed quickly. Thanks :-))

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind review. :)

5 / 5 Share

Feb. 14, 2020

awesome app, simple to use, great support. awesome app, simple to use, great support. awesome app, simple to use, great support.

Store

feey

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 6, 2019

Great app. One of those apps where you get a really high level of Customer Service which makes all the difference.

Store

TCA

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 5, 2019

Attractive looking upsells did exactly what we needed in store, and the support was able to help us configure our custom pages without any hassle.

Using app

10 months

Total reviews

11

Average rating

4.3

5 / 5 Share

Oct. 29, 2019

This app is great. Easy to use and extremely effective. The support is also fantastic if you ever need it.

Using app

9 months

Total reviews

13

Average rating

5.0

5 / 5 Share

Oct. 24, 2019

Best Upsell app I have used so far. It works perfectly and the support team is very fast to answer. Dan has assisted me and resolved all my questions. 5 stars!

Store

garoo

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 17, 2019

Great attention, friendly and fast answers. Dan help us to implement the plugin in the exact way we need.

Store

VSPC

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 26, 2019

The support has been fast, polite and responsive from Dan at SellUp. There was a little integration glitch with my Shopify theme but Dan got it sorted quickly. They made some tweaks to match the style of my theme. Looks amazing. Fab app.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 2, 2019

The app is easy to use, looks really good on my online shop and they offered great customer support to help me set up when needed.

Using app

2 days

Total reviews

4

Average rating

4.8

5 / 5 Share

Aug. 9, 2019

Exactly what I was looking for and quick to set up. I initially ran into a snag due to our custom theme and contacted customer support. They were quick and friendly in their response.

Using app

About 20 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 22, 2019

This apps looks stunning on my store and functions perfectly. Looking forward to the increase AOV as a result of using SellUp. The developer is very helpful and prompt with his assistance.

Using app

4 months

Total reviews

2

Average rating

5.0