UX Bundle for Shopify

UX Bundle

Loyalty Program + Product Reviews + Truly Multilingual

Developer
View on App Store

Rating

2.1

feedback

12

Reviews

chart

#7,925

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    50%
  • Less than a year
    42%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are mixed, with some users experiencing issues with functionality and customer support while others praise its ease of use and effectiveness. One common complaint is the lack of response from customer support and unresolved technical issues, such as emails not being sent to customers and loyalty programs not working properly. On the positive side, users appreciate the app's integration with their online store, simple setup process, and the ability to customize reviews without coding. The loyalty program is also highlighted as a strong feature, allowing users to incentivize customers and consolidate different functions into one app.

Highlights

Mixed reviews with functionality and customer support issues
Ease of use and effectiveness
Integration with online store and customization
Loyalty program functionality
Consolidation of functions into one app

Rating Breakdown

  • 5
    50% (6 ratings)
  • 4
    0% (0 ratings)
  • 3
    8% (1 ratings)
  • 2
    17% (2 ratings)
  • 1
    25% (3 ratings)
Review RSS Feed Review RSS Feed

All reviews

2 / 5 Share

Aug. 17, 2023

I like this App a lot, but at the moment not work well. E-Mails will not be send to custumers. Loyality Programm not work. I hope you fix this problems fast!

Using app

--

Total reviews

3

Average rating

2.7

1 / 5 Share

July 13, 2023

Same as the others who gave 1-2 stars. Contacted support they tell me we will forward your inquiry to the technical team and nothing happens after. The worst is the email was sent almost a year ago. Bravo!

Using app

About 1 year

Total reviews

3

Average rating

2.3

1 / 5 Share

July 5, 2023

Beware of this app. After installation it does not work properly and the support is very curt and did not solve the problem for me. After the emergency, they stopped communicating completely. Unfortunately, I cannot recommend the app.

Using app

6 days

Total reviews

2

Average rating

3.0

1 / 5 Share

Feb. 6, 2023

My customer get notifications on the loyality app even though I notified support about the issue a month ago. There review app didn't work well. Imported review didn't show and review badge was not aligned properly and have no option to customize style. Everytime I contact support they tell me we will forward your inquiry to the technical team and nothing happens after.

Using app

16 days

Total reviews

4

Average rating

3.3

2 / 5 Share

Oct. 10, 2022

It does the job for the review part. However the loyalty page and program part ain't working. Support don't really help on the matters.

Using app

About 1 month

Total reviews

4

Average rating

3.3

All reviews

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