All reviews

Rating Breakdown

  • 5
    96% (1,747 ratings)
  • 4
    0% (5 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (17 ratings)
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5 / 5 Share

Oct. 26, 2020

Great customer service and very fast replies. also very easy to activate and has guided process for setup.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 25, 2020

I decided to try Vajro to see if it could help my business. I expected it to be an overwhelming process, but within hours of adding the app I was chatting with Ranjan via Zoom and he walked me through every step to get my app fully customized and ready to launch. Top-notch customer service!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 25, 2020

My average customer purchase has increased since launching the app. Customers have expressed how user-friendly it is. The customer service is beyond any experience I have had. They are quick and efficient to address any questions I may have and send detailed explanations for "how to" when I do need assistance.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 25, 2020

I absolutely recommend this company! They have brought my women's online boutique store to life. I now have a mobile app for my store in Google Play and iOS. Thank you for everything :)

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 25, 2020

Elakkiya was so helpful in assisting me with all the needs from getting signed up all the way to getting the app up and running. She was so happy and cheerful and never hesitated to answer any questions that I had throughout the entire process. The customer service that I have received is top notch!!

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 23, 2020

I haven’t even used the app but the setup process was 10/10... such a long process but they guided me the whole way and showed me how to use everything. Very patient and so far everything is working very smooth! Excited to use it

Using app

Over 2 years

Total reviews

4

Average rating

4.0

5 / 5 Share

Oct. 23, 2020

I find this app helpful. Their support is outstanding and very accomodating. Hoping for best outcome.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 23, 2020

Very helpful and knowledgeable of the app. She help me get started on my app and answered questions that I had. Will definitely recommend to other business owners.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2020

Really great customer service. The customization is incredibly easy and user friendly. Had an amazing, informative zoom with Elakkiya. Can't wait to launch!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2020

I love the ease of setting up/using the app. Any questions were always answered quickly over the chat option.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2020

Just started the process of getting this app for my online boutique and they were super helpful in getting everything set up with me and walking through all of the steps. And having 24/7 access to someone who can assist if any issues come up is even better!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2021

* Updated 6/24 - about 9 months of use. We have ran across a few issues in our time, and every time the Vajro team is immediately on the issue and sooo helpful! No matter time or day. Top notch customer service team! Also loving the constant updates and changes to the platform to help build our small business. Customer service is wonderful! Very helpful in setting up my Apple account for the app. We are excited to launch our App and start selling!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2020

Also service I was assisted with my entire setup on a zoom meeting in my free time late at night. The person was very helpful and help me to get my app up and running.

Using app

About 2 months

Total reviews

11

Average rating

5.0

5 / 5 Share

Oct. 21, 2020

We are currently working on launching my app and the experience has been so amazing so far! Great customer support, very hands on with assistance and fast!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2020

Kamal was amazing with customer service and answered every single question with patience and additional info which I didnt even know I needed. The entire setup process has been very easy. Thank you so much!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 19, 2020

One of the best experiences with online video support form a Shopify App developer thus far. Kamal - my lead - was excellent. I STRONGLY suggest this app.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 19, 2020

This app is SO easy to use! I was able to create an app really quickly, ask questions in the chat box, and even had a really informational zoom call. The reply is instant, and they never missed any of my million questions. If you're looking for an easy app with lots of integrations, I highly recommend this one!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2020

tried many app builders for my website but none of them were upto my expectaions. downloaded vajro yesterday and got a quick response from the support team and they guided me through the zoom call and it was really easy to setup the app thanks to team vajro

Store

260639

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 16, 2020

First impression, Very helpful customer services, very easy and clear online session. hope everything will be going as smooth and easy as Ranjan showed me.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 16, 2020

i had an amazing time setting it up, customer support was very helpful and walked me through each step of the setup over the phone not to mention the 60 day free trial when you first download the app!

Using app

About 1 month

Total reviews

5

Average rating

5.0