All reviews

Rating Breakdown

  • 5
    98% (387 ratings)
  • 4
    1% (5 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (1 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 2, 2020

Excellent customer service. More features and flexibility than other review apps Ive looked into including being able to trigger review requests on shipment or delivery which is key for me. Didn't have to touch my liquid file either which was great - their team set me up for everything. Chat help is fast response time with clear communication.

Store

OUIVE

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 30, 2020

This app has been a fantastic help for my start up business, Sole Kids www.shopsolekids.com It's helped me create credibility for my products and the team (particularly Anna) has been sooo helpful with every little question I've had. Highly advise getting!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 30, 2020

The app is fairly easy to use and has user friendly tools. The admin are responsive and the graphics are top notch. Very well worth adding to your store.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 29, 2020

App is amazing - Yusuf from HelpfulCrowd was even better. He helped with the install and set up, superquick and very firendly. Can't yet say how it works long term, but so far, so good - Thank you very much Yusuf (5 star service)

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 24, 2020

This app is easy to use.You can let the app author to help you setting.there is a chat window,so it is convenient for communication .Yusuf has been a great help in setting the code as I am new to this app. Thank you for everything so far and I can't wait to have this feature help grow my business!

Store

zocavia

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2020

Great app. We were using it on Wix, but this year we have decided to move to shopify. As we moved our shop, we were taking helpful crowd app with us too. Yusuf from HelpfulCrowd was very helpful, while we were moving our reviews and adding widgets to the new store. Fast response to requests and he has even offered his helped when he spotted that we have not display our widgets. Higly recommend!

Using app

1 day

Total reviews

5

Average rating

5.0

5 / 5 Share

June 17, 2020

Yusuf has been a great help in getting all my questions answered as I am new to this app. Thank you for everything so far and I can't wait to have this feature help grow my business!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 15, 2020

Helpful Crowd is great! Excellent customer service, and a well-designed product. Anna was very helpful when I set up our store. Each of their features are well thought out and helpful. I highly recommend this app!

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 13, 2020

Helpful Crowd is an app that provides amazing service and I'd argue that it has the best layout out for your product reviews. I had the pleasure of being assisted by Yusef, who I say is a "champion of the people". Because not only did he instinctively import all my amazon reviews for me, when I asked him if it was possible to do so in the first place, but he managed to save me hours of time and prevent me from getting any headaches. I will continue to use Helpful Crowd in the future, due to it's efficient and simple to use features and because the service is top-class.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2020

I started to use it on my store and it seems to be working properly. The customer service provided by the team is incredible. Yusuf was very helpful!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2020

App's been working great so far. Was easy to install, customer service has been very responsive to my few random queries. I really like the "verified buyer" tag to add credibility. Great app!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 20, 2020

It's also easy for customers to write reviews. As a bonus Yusuf from the helpful crowd was incredibly helpful, professional and lovely, I was considering leaving and he explained to me reasons I should stay, And I will be staying now because of him. https://sarahnorahskin.com check out my store!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 9, 2020

The power of a controlled community on any website is important and Helpful Crowd nailed in for us startup folks by providing this affordable option that has it all.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2020

Looks and works great. I needed help with installation and the customer service was super quick and helpful.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey Quality CBD, thanks so much for the review and we were so glad to be there to help with the setup. Be sure to check out all the customization controls for the widgets to take them from minimal to fully featured. Also check out our new rating icons design options! So glad to have you onboard! Team HelpfulCrowd

5 / 5 Share

May 29, 2020

Yusuf was extremely helpful in guiding me through the app and making the requested changes. I had tried other review apps and never received such awesome customer service and so quickly!!

Store

Pawls

Using app

14 days

Total reviews

10

Average rating

4.9

Developer Reply

Hey Pawls, we're so chuffed to get this feedback...we're all blushing!Yusuf is our star agent! So glad he was able to provide you a hand guiding you through the app and and tailoring it to your requirements. Team HelpfulCrowd

5 / 5 Share

May 28, 2020

perfect app, so helpful, also the support was amazing, thank u so mych :)

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the wonderful review Similar Watches ;-)

5 / 5 Share

May 27, 2020

yusef is very helpfull and very fast! he helped me twice and he was always direct. great effort and very professional!

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey there Clinique Skin Care! Thank you sooooooo much for your feedback and review. Welcome to the Helpful Community and being a HelpfulCrowdian. Team HelpfulCrowd

5 / 5 Share

May 26, 2020

I've recently set up my online store and added this app because of the great reviews and they were not wrong! Very easy to set up and reviews started coming in immediately www.ecoladies.com.au

Using app

24 days

Total reviews

1

Average rating

5.0

Developer Reply

We are so glad that you started receiving reviews straight away Eco Ladies! We pride ourselves on our frictionless review process, similar to Amazon, that is soooooo much better than the old in-email method for so many reasons ;-) Here's to us helping you get a ton more reviews! Team HelpfulCrowd

5 / 5 Share

May 20, 2020

I had trouble trying to import my reviews from Etsy into the app and Yusuf was absolutely brilliant. Such good and super fast customer service, more than happy to help you :) Thanks Yusuf!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey Spilt Ink Prints. Yeh those pesky review imports, especially from platforms like Etsy can be tricky. So glad that Yusuf managed to get your sorted! Welcome to the Community! Team HelpfulCrowd

5 / 5 Share

May 19, 2020

An app is only as good as it's support. While the app itself from its UI to UX is very functional and meets our needs - its the support that makes it really shine. And the team at Helpfulcrowd has been exceptional. We went from one e-commerce platform to another and they helped every step of the way. We can not say enough great things - especially Yusaf (attending to all our requests and needs). Thank you for being so Helpful :-) count resist...

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the awesome feedback Apex Lab. Glad you're loving our app and the support. Be sure to check out our latest feature, Re-review, that lets you ask customers to update their review. From everyone here at HelpfulCrowd, welcome to the family.