All reviews

Rating Breakdown

  • 5
    87% (409 ratings)
  • 4
    6% (29 ratings)
  • 3
    1% (6 ratings)
  • 2
    1% (6 ratings)
  • 1
    4% (21 ratings)
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5 / 5 Share

Nov. 4, 2017

Great app, works perfectly. Our customers love the concept and our mailing list keeps growing, week after week.

Using app

10 months

Total reviews

3

Average rating

5.0

1 / 5 Share

Nov. 4, 2017

Extremely disappointing customer service. I do no recommend dealing with this company. I thought Karlo was working on resolving my issue but have not heard from them in 3 weeks!

Using app

About 2 months

Total reviews

2

Average rating

2.5

Developer Reply

Hello, sorry for the experience you had, but we answered immediately and all the emails went to the email you had registered for support, but you had not opened them. If you need anything, you can contact me personally and I will do my best to help out. You can ask thousands of our users and they can all confirm our support is one of the fastest and most helpful out there. Have a great day and please do let me know how we can solve this. Karlo

5 / 5 Share

Nov. 3, 2017

très bonne application, simple a utiliser, je recommande

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 31, 2017

Is one week really enough time to test this app and leave a review? YES!! I installed this Oct 25th, and have already collected 25 unique emails--that may not be a lot to you, but it's way better than the TWO that my popups had gotten me over the last 8 months! That's all. Get it, use it.

Store

Mimobee

Using app

16 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Oct. 31, 2017

Great app to boost sales, and the support is very efficient and fast!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 27, 2017

Great innovative app! This is the original Interactive exit intent pop up. I am able to receive at least 2-4 new newsletter sign ups via this app. Highly recommended!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 26, 2017

Sweet app. No brainer to get this.

Using app

9 months

Total reviews

2

Average rating

4.0

5 / 5 Share

Oct. 25, 2017

Really happy with the results, our customers absolutely love it. Have had it for a week, getting around 32% conversions which is bordering on "too good to be true". But alas it's true.

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 24, 2017

Amazing app! The customers love it and I am getting optin rates of 24% on my homepage! Unlike anything I have seen before. I can greatly recommend this app to everyone.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 21, 2017

Great app! Our customers love it! IT was a super easy install and setup --- support has been great! Really love how quickly our email list is growing from wheelio. Definitely will be a keeper in our store. Thank you!

Using app

Over 1 year

Total reviews

6

Average rating

3.8

5 / 5 Share

Oct. 21, 2017

Great app and quick customer service! Thanks Wheelio!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2017

Great app and fantastic customer service. I highly recommend.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 19, 2017

Best effin app! Use it guys it's worth it!!

Using app

4 days

Total reviews

2

Average rating

5.0

1 / 5 Share

Oct. 18, 2017

TERRIBLE CUSTOMER SERVICE. YES CAPS ON PURPOSE!!! TAKING MY BUSINESS ELSEWHERE!! I HAD BOTH WHEELIO AND RECART AND WILL BE DELETING BOTH AND GOING ELSEWHERE. GOOD RIDDANCE!!

Using app

About 1 month

Total reviews

1

Average rating

1.0

Developer Reply

Hi, with the help of our partners Recart, we can provide merchants with Facebook lead optins. It is clearly stated that one cant work without the other and that both apps are paid. 99.9% of the customers understood that and continue to use both apps, since they bring a lot of value. If you think about the review, you will see it is not fair, since the only thing that bothered you was that Recart was a paid app and not a free one. It is not representative of our app nor at our support. Have a great day, Karlo

5 / 5 Share

Oct. 17, 2017

The first who did it, and the best. With constant improvements I can say that this app is a huge help.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 23, 2022

2022 REVIEW: We collected many thousands of good prospects with this app. A great developer and we'll be looking for what else the app maker offers; on this one, though, we did find another option that gives almost all the same features and integrates better with our Klaviyo account. Please note that I would give this app 5 stars overall, but the last 6 months we were being charged monthly after the developer turned off the application's "live" status to a "draft campaign" during an app refresh. I'm sure they probably emailed us about it saying we needed to take some action to continue using the app with new features...but if so, we never saw it. The $90 in charges over 6 months for an app that wasn't working isn't a big deal...but the 1000 subscribers we should have collected over that time with Wheelio activated kind of is. Discovering that failure on the app's part is the only reason we started looking for a replacement. ORIGINAL REVIEW: We get an additional 2.3 new subscribers for every 100 visitors every day without fail than we got from the same amount of traffic and alternative popups. We're still in the 6 figures of annual traffic but if and when we grow our store to millions of annual visitors that same percentage of extra subscribers will be hugely valuable. As it is now, we're paying about 17 cents to capture a subscriber. That works at ROI and at scale for us. Thanks Wheelio. Oh yeah, the holiday theme defaults absolutely rock. You can see the current Halloween one on CubicZirconia.com right now...if you dare try to leave the website. IDEA: Allow us conversion pirate Wheelio users to "opt in" to a feature via on/off toggle that means I am OKing Wheelio to CHANGE ITSELF during certain dates to match a holiday theme. For example, October 10 through November 2 the Halloween theme is automatically switched to, and February 27 to March 20 the St Patricks Day one etc. The need to change the theme manually is hard to remember for a busy business owner, if you don't yet have a fulltime marketing or IT staff with annual/monthly procedures. 5 stars all the way.

Using app

Almost 5 years

Total reviews

8

Average rating

4.0

5 / 5 Share

Oct. 15, 2017

There is a spike in my subscriber rates. This innovative app is killing it!

Store

Teaveli

Using app

5 months

Total reviews

7

Average rating

4.7

5 / 5 Share

Oct. 15, 2017

It works! Conversion rates for customers opting into our email list went from 3% to 6-14% depending on the type of traffic we drove to our store. Impressive considering we didn't change anything else on our store, we just simply installed the Wheelio app! Customers love it, we love it, works nicely and customize-able.

Using app

7 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 12, 2017

Solid app, outstanding support that goes extra mile, smooth function, getting me new stream of leads, lifting 10% the total with quick setup. would rate 6 stars if I could. Thanks wheelio team!

Using app

5 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 12, 2017

This app works like a charm! We've been collecting emails like crazy since we installed it and we also made many additional sales thanks to the coupons we offer on the wheel. Also I've got to say the guy really thought it through as it sync with Recart to collect as many emails as possible to send email campaigns to recover carts (we recovered over 6000€ in sales in the last 30 days) and it also allows you to add a checkbox to add emails to mailchimp. Really really professional! Works like a charm for us! Very easy to install and customize!

Using app

7 months

Total reviews

2

Average rating

5.0