Cotton Plus Cream

All Shopify App Store reviews for Cotton Plus Cream that haven't been deleted

Rating

5.0

feedback

3

Reviews
5 / 5 Share

July 18, 2023

I've just recently added the app to my store and my first interaction with customer service was amazing. I chatted with Mitanshu and they walked me through every step to integrate the app with my theme as it was not available at first. It was seamless and the cherry on top was that they customized the widget to my theme for me as well. This entire process took about 10 minutes so that was pretty cool too. If the service is this good, then I'm sure the product will be as well and if I do have any issues, then I know I'll be in good hands getting help. Great service is an incentive for me to stay with a company!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Glad that we were able to meet your requirements:) Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Feb. 15, 2023

I am so pleased with the customer service provided. I chatted with Lord who went above and beyond my initial request and they really helped me understand how to better use the service for my business. Update. I've also had the pleasure of chatting with Aleksandar. Again great service and helped me solve my problem super quick.

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

March 21, 2022

The customer service is ultimately what made me decide to go with Rivo. For a beginner this was very helpful in getting me started.

Using app

About 24 hours

Total reviews

3

Average rating

5.0

Developer Reply

So glad to hear you had a 5-star experience! Thanks so much for the positive review and feedback! 🤩 Cheers, Katherine