COZY DETAILZ
All Shopify App Store reviews for COZY DETAILZ that haven't been deleted
Rating
4.25
feedback
16
Nov. 24, 2021
This app works greatly - only used for e-mail marketing so far, and very happy. The customer support is outstanding! They have the online chat available when you're creating anything on the app and - no matter the time we're asking - they're ALWAYS there to support, within the same time - as they're there just for you. Incredible. And for those like me, can not afford to pay for adding apps, this one is free.
Nov. 18, 2021
I have had the worst experience with this team for the past 2 weeks. They've been stalling me on the import customers through CSV. They made me feel like i was doing something wrong when the app is not working properly!!! And we have been with over 50 e-mails and chats back and forth, with them always saying the file was not good - and also requiring fields like birthdates and phone numbers (which you need to invent) and even so, file does not upload. TERRIBLE EXPERIENCE EVER!!! Especially because they put the fault on the file you're trying to upload and make you feel like you're the stupid one. Very bad experience and lost 2 weeks
Shopify App
Using app
About 1 year
Total reviews
16
Average rating
4.3
Thank you for sharing your feedback with us. Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users. You are our valued user and we are committed to providing the best support at all times. We are assigning a support executive to check and resolve your concern. Please check your inbox, as you will be contacted via email shortly. We regret the inconvenience caused to you. Regards, Neelima Aggarwal Team Automizely
Oct. 22, 2021
Top Customer Servioce. I have enabled the app easily and removed the brand quickly and support is always available. Let's see how it goes :-) Thank you for having this available for free
Oct. 21, 2021
The Customer service is really Outstanding. they're always available and immediately help with our requests. Awesome! Totally Recommend
Sept. 23, 2020
i have used it for 6 times and it has always worked perfectly. You can choose, collections, products or the complete store - so really easy and hassle free. And no fees, which is even better. Definitely recommended.
March 20, 2020
If you want to run adds and have a perfect understanding of your customer, this is undoubtedly the best app to install and start running your adds from the info you'll get. Besides the support from Danny is crucial to understand all its features and he's simply always there for you, providing help and tips to take the best advantage on the adds. Definitely my BEST LUCK to have found this app and this incredible team.
Feb. 17, 2020
I have tried an announcement bar with end date time and it did not finished as expected. Do not want to pay for an app that is not performing well or doing as expected.
Jan. 23, 2020
I've just installed the app and the support has been great!!! Awesome app and free - just hope it can also bring further engagement to site. Thank you so much for providing this extra feature to shops.
Shopify App
Using app
About 1 month
Total reviews
16
Average rating
4.3
Nov. 28, 2019
I'm using Privy and i'm loving it. pity can not use to send newsletters, since only using free plan for now.
Thanks for the review! If you need any help don't hesitate to reach out to our support team at [email protected] or check out our help docs at help.privy.com
Nov. 24, 2021
Have been using this app for a long time and really like it. Whenever i change the theme, they promptly reply and answer to my requests. Best customer support and the quickest support, attention and follow up.
Hi there, thanks so much for taking the time to leave us a review. If you ever need any help in regards to Shopify, please don't hesitate to reach out! Also, best of luck with the launch of your store!
July 23, 2019
installed and started to set up adds _ and it really is wonderful to work and use. Just being difficult to link to my IG account - so klooking to get some help on this.
Hi there, Thank you so much for your review! We are facing a problem with Facebook where certain iPhone users are not being able to log in with Instagram. We have reported this issue to Facebook and are working with them to resolve it asap. I'm sorry about the inconvenience in the meanwhile. If there's anything else we can help you with in the meanwhile, please don't hesitate to send us a message via the in-app chat button. Have a great day! Sahiba (Co-founder, Socioh)
June 28, 2019
it is not very flexible if/when you want to add specific products for special collections. And it should have different layouts for us to choose - like 3 products in a row, or some different layouts to choose from
Your feedback here is appreciated. You can play around with the number of products in a row (1-4) already but we do understand there are some customization limitations at this time. We are hoping to expand this even further as time goes on. Thanks for your review!
May 31, 2019
I'm using the app and just struggling that we can not add the discount cupon to me automated - and of course best features on paid plan...
April 17, 2019
i've installed the app to introduce a loyalty program. so far it is very friendly. Need to understand now how it behaves alive...
Nov. 22, 2018
EASY TO USE AND SETUP - ALLTHOUGH NOT VERY CLEAR ON PAID PLANS. SO WILL SEE IF/WHEN THERE'LL BE ANY CHARGE
Nov. 22, 2018
promote BFCM promotion. Very easy to use - 5min and DONE!!! Perfect. Thank you so much for the opportunity