COZY
All Shopify App Store reviews for COZY that haven't been deleted
Rating
4.86
feedback
7
Nov. 16, 2023
The app is very dynamic and provides a lot of review options including emailing to make sure people review products. That being said, you may need some customer service to configure or upload existing customer reviews. Uploading CSV took quite some time for a simple task. Kept getting an error message. So if you encounter this, just reach out. They're super helpful. Also needed some help with configuring the reviews on our site. They were showing up a little too small. And they were - again - right there to help out! Great customer service & really nice too!
Oct. 25, 2023
Quick to respond and solve the issue
Thanks for your valuable feedback. We are pleased to know that you are happy with our services. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Team AfterShip
March 27, 2023
Sehr einfach zu bedienen und top support gerne wieder es war wirklich alles rundum perfekt auch wenn es anfangs teilweise schwierigkeiten gab :)
Vielen Dank für die tolle Bewertung. Wir arbeiten hart daran, Erwartungen wie Ihre zu erfüllen, und wir freuen uns zu hören, dass wir für Sie ins Schwarze getroffen haben. Kontaktieren Sie uns bei Fragen über den In-App-Chat oder senden Sie uns eine E-Mail an [email protected], wir helfen Ihnen gerne weiter.
March 6, 2023
loved it, very very nice support, thanks to giselle, finally some nice reviews in my store...!
Shopify App
Using app
About 3 hours
Total reviews
7
Average rating
4.9
Hi Jannis, I'm William from Ali Reviews. Thanks for your positive review of Ali Reviews. To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews. Additionally, please spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ in relation to the latest news of Ali Reviews and e-commerce useful knowledge If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards William Ali Reviews by OneCommerce
Oct. 30, 2022
Used the app to import reviews, I had issues setting this up and John from support fixed it in lightning speed! GREAT SERVICE WILL Definitely keep using
Hi Basil, This is Alexander from Ali Reviews. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us. Last but not least, we really encourage you to check our OneCommerce website at https://onecommerce.io/blog/ for the latest news regarding Ali Reviews. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at s[email protected] Regards, Alexander Ali Reviews by OneCommerce
Nov. 8, 2021
The customer service staff is very very good, patiently answering every question. The widgets are ok. There are many operable places, and the functions hope to be more perfect in the future.
Hi COZY Admin, Here's Rachel from FlashifyTeam. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. If you need any further assistance, please let us know via our live chat or email us at [email protected] Please refer to our app's instruction document at: https://help.flashify.app/ Best Regards! Rachel