All Shopify App Store reviews for CozyNight that haven't been deleted
May 25, 2021
I never had any problem with apps until I came across Ali Reviews, the worst app from all, full of bugs and errors, keep away!
Hi there, I'm William from Ali Reviews - Product Reviews Customer Support Team. We're deeply sorry for this inconvenience caused. As I have checked your case and seen that 1. The first issue is slow loading speed of review box on mobile version, for making it clear, as usual the review box will be shown properly around 2 or 3 seconds after your page is fully loaded. Also the slow loading speed of the review box still depends on the number of reviews you're having, the more reviews/photos you import per product, the slower it loads. 2. You got the error "Liquid error: Error in tag 'section' - 'alireviews-widget-51730' is not a valid section type", have you changed or edited review code from your side? Generally, when you add widget as review box, it will automatically be shown on your page, since my colleague asked you to grant access permission with limit access for further help, but you did not allow it, so it's hard for us to fix the error. Finally, you please consider to reinstall our app and let us have one more chance to support you with the highest priority. We make sure that your issues will be completely fixed. As my colleague has sent you a follow-up email, please kindly check and get back to us, so we can help you further. Looking forward to hearing from you soon. Best Regards William Ali Reviews - Product Reviews Support Team