Tea and Whisk

All Shopify App Store reviews for Tea and Whisk that haven't been deleted

Rating

3.0

feedback

2

Reviews
1 / 5 Share

July 21, 2022

I am surprised no one reported how buggy this app is. The first time I created a quiz, it won't show me any product recommendations. The second time, I created works fine. But as soon as I move around the questions, the problem started showing up again. It seems like you have to plan everything from the very start, anytime you want to make changes then the app starts acting weird. Am I really the only one that has these problems? I tried to contact developer, but haven't received any response yet.

Using app

About 1 year

Total reviews

2

Average rating

3.0

Developer Reply

Hi there, Thank you for sharing your experience with Prehook. I am very sorry to hear that you were having a buggy experience. We prioritize your happiness and customer experience, and I'd love the opportunity to make this right with you. I've reached out several times via email, have not heard back, but if we can do ANYTHING to help you with your quiz experience, please reach out directly [email protected]. Thanks very much! - Gen

5 / 5 Share

June 10, 2022

Easy to use, excellent customer service. Very affordable. I have been using the app for over a year.

Using app

About 2 years

Total reviews

2

Average rating

3.0

Developer Reply

Hi there, we truly appreciate your review, and we're so grateful for the trust you've placed in us for a year. Feel free to contact us anytime, as we are always standing by to help.