01supply ‑ Dropship Suppliers
We help you find Quality and Handmade Dropshipping Suppliers
Rating
3.5
feedback
14
chart
#4,522
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
21%
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Less than a month
21%
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Less than a year
50%
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More than a year
0%
Reviews Summary
The reviews for this Shopify app are mixed, with both positive and negative feedback. On the positive side, users appreciate the ease of use of the app, especially in terms of importing products from Etsy to Shopify. The app is praised for offering unique items that can add a special touch to online stores. Additionally, some users like the pricing plans provided by the app. However, there are also negative reviews highlighting issues with customer service, pricing discrepancies, and limitations in modifying product prices for resale. Some users found the range of products offered to be limited and not advantageous for resellers. The app's reliability and responsiveness to problems were also criticized.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 25, 2024
jai souscrit au plan a 19 dollars mais ne marche pas ecrit au chat pour savoir comment importé les produit detsy mais rien ne marche
Sept. 22, 2023
Very easy to use and very helpful in terms of getting products from Etsy and importing them directly to your shopify store! I would definitely recommend
Thank you very much for your comment! We appreciate your enthusiasm and look forward to helping you achieve new business goals!
Aug. 18, 2023
They have a lot of unique items that helps add a unique touch to my store. I also, like the plans they offer which is what drew me to them.
Hello, Thanks a lot for your review we appreciate your support! Best regards, Marie from 01supply.com
Aug. 16, 2023
Such a very poor customer service. I was super excited to use 01supply to integrate products to my store; This is not my first rodeo with a dropshipping store with Shopify. With other dropshipping apps you select the items for dropshipping, you can modify the pricing within the import section then you publish to your website. THEY DO NOT ALLOW THIS! This means I advertise the merchandise on My store I pay for the merchant receives my customers and Pay leaving me as just the advertiser making NO MONEY! The customer support agent proceeded to place blame on me saying it's my fault if I chose to publish an item that I can't modify the price on, that's apart of dropshipping You receive a discounted rate for the item and you add your price to it to make the total amount for sell. Merchant gets their pay I get mine, my cx are satisfied. The agent provided no resolution nore attempted to in fact he closed the chat. He stated " They have never received this feed back before"... The reviews says otherwise. I have reported this incident to Shopify, In hopes they will find a better app to integrate Esty items for dropshipping purposes that will understand the inter-workings on How dropshipping occurs. Shopify has escalated this issue for me so I'm crossing my fingers that at least the agent that provided the poor experience will be held accountable by 01supply as this creates a negative experience across the board.
Hello, I am really sorry to hear that you had a bad experience with our customer service. We took your advice into consideration and I am happy to tell you that you will now be able to edit prices before import with our latest update as requested. You can go in your settings in the Pricing Rules tab (Update releasing this week). Additionally, I went through your conversation with our support agent and it is true that the explanation was a bit clumsy. I hope our latest update will rectify this misadventure and I remain available to answer your questions and take more suggestions. Best regards, Marie from 01supply.com
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